Customer Reviews for South Beach Rentals
(U-Haul Neighborhood Dealer)

1,597 reviews

3916 S Coast Hwy   South Beach, OR 97366
(Located in South Beach next to Edge Gallery)

(541) 867-7262

Location Hours

  • Mon: 8 am - 4 pm
  • Tue: Closed
  • Wed-Fri: 8 am - 4 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(541) 867-7262

3916 S Coast Hwy
South Beach, OR 97366
(Located in South Beach next to Edge Gallery)

Services at this Location:

Location Hours

  • Mon: 8 am - 4 pm
  • Tue: Closed
  • Wed-Fri: 8 am - 4 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

South Beach has a great staff person, I should have got his name this time. He is professional, knowledgeable, upbeat and efficient at his job.

Karl P. 
Rating:
5.0

Customer did not leave a comment.

Bill D. 
Rating:
5.0

Nothing, this establishment did it all right. Nothing to change. Great job!! Love the employee. He was very knowledgeable and told me everything that I needed to know without asking. Great service. The truck ran great and I felt safe.

Marcella R. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
4.0

Windshield and external side mirrors were dirty and hard to see. Engine made humming noise when traveling at highway speeds.

Francisco C. 
Rating:
5.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

The uhaul guy was very nice, very helpful. Showed me how to hook my car up on the auto transport trailer. Overall a very nice experience.

Chase G. 
Rating:
5.0

Customer did not leave a comment.

Dianna C. 
Rating:
4.0

Customer did not leave a comment.

Ron B. 
Rating:
5.0

Very good experience the person who help me was very thorough and did excellent job.

Barry B. 
Rating:
5.0

Customer did not leave a comment.

JERRY ALLEN S. 
Rating:
5.0

Customer did not leave a comment.

Betty L. 
Rating:
5.0

charge a little less.

Roylene R. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Friendly service and very accommodating. Exceeded my expectations.

George K. 
Rating:
5.0

Customer did not leave a comment.

TERRY L S. 
Rating:
5.0

We have rented from them a couple of times and they're always courteous and helpful!

Bill D. 
Rating:
5.0

Customer did not leave a comment.

Wesley G. 
Rating:
5.0

The windshield was covered in bugs and there was no windshield wiper fluid so I had to buy some. There was some children's toys in the back of the truck as well as it needed to be cleaned out in the back of the truck

jason C. 
Rating:
5.0

Customer did not leave a comment.

Jerry G. 
Rating:
5.0

The guy that helped me was very friendly and helpful. More like him please.

Richard R. 
Rating:
1.0

The fact that, in order to avoid the cumbersome process of picking up the truck on a Sunday, I had to rent it for an extra day was bad enough. The fact that the location was closed when I planned to return the truck on Tuesday was especially inconvenient. The "after hours" return process (ridiculous to call it "after hours" when I was returning the truck midday on a weekday) is far too complex and way too much to expect from a customer. Charging an extra $20 because a customer refuses to do the proprietor's basic job for him, then an additional "cleaning fee" is exasperating. I'll never use UHaul again.

Norman B. 
Rating:
5.0

Customer did not leave a comment.

Carie E. 
Rating:
5.0

fast .cargo van ready to go

David T. 
Rating:
5.0

The man who was running the place today (8/9) is friendly, knowledgeable, and efficient. Can't ask for more than that.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Rhonda C. 
Rating:
5.0

He was a very good manager. Explained well. Was patient with stupid questions asked by the people ahead of me in line.

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

JULIE ANN S. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

It takes about 30 minutes to order online and to check in so allow yourself plenty of time.

pam S. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Bill D. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

What can I say. The service was excellent, and the young man attending is exemplary of good service.

Norman S. 
Rating:
5.0

Customer did not leave a comment.

William V. 
Rating:
5.0

Great customer service! Thank you.

Kayleen W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WADE D. 
Rating:
3.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

My guy was very nice and helpful. He got my car loaded onto my vehicle transport for a trip from the Oregon Coast to Phoenix.

John S. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
4.0

Customer did not leave a comment.

Kevin D. 
Rating:
4.0

It would be much better to have a second person to answer the phone. I called five times with no answer and had to go down in person to rent the trailer.

Bill K. 
Rating:
1.0

I had the van for less than half an hour,,found my apartment was not ready. Therefore, I immediately turned around, unused, and turned in the van. The nice young man that helped me rent it told me that there was no refunds. So, I, a 70 year old woman on a budget has lost over $50. It may be "the rule" but there should be some kind for such events,

Edith H. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
4.0

Customer did not leave a comment.

FRED C. 
Rating:
5.0

Nothing, everything from start to finish was just awesome. Great customer service.

Teresa H. 
Rating:
4.0

Customer did not leave a comment.

DOREEN F. 
Rating:
5.0

The uhaul worker who helped me was incredibly helpful! Very knowledgeable and kept double checking if I had any questions. Very friendly and virtuous as well. I will strongly recommend this location to friends and family.

Christy S. 
Rating:
5.0

Customer did not leave a comment.

Keven M. 
Rating:
5.0

They were very efficient and right there for me. This is the second time in a few weeks I've dealt with Uhaul. I'm very happy with them!!

TERRY K. 
Rating:
5.0

Was great Equipment

MARK S. 
Rating:
5.0

Everytime I rent from these people, it's an awesome experience.

Jack B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Joe W. 
Rating:
3.0

Not opened at 2:00 pm on Saturday!

david L. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Matt S. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Joshua C. 
Rating:
3.0

The after hours check in procedure is RIDICULOUS.

Randy G. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

I mean the U-Haul I rented had a service light on but no biggy I go through U-Haul a lot and I only have ever liked going through Zack at south beach location he helps and informs and in genereal is the best sales associate I have met through U-Haul

Kinya K. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Fred H. 
Rating:
3.0

Customer did not leave a comment.

Philip R. 
Rating:
2.0

Equipment was clean. However truck needs some maintenance. Transmission isn't 100%. Slipping slightly, and downshifts rough, doesn't want to shift back up at all. (automatic transmission)

MELINDA C. 
Rating:
4.0

I think you people did great to get us our van for moving. I want to thank you all for your efforts.

Susan R. 
Rating:
1.0

Harassed customer BEFORE truck was even due back. Then tried to charge card multiple times and threatened with demand letters. Didn't even get to move all of our stuff. I would drive to another city with another rental option. No joke. Horrible experience

Heather S. 
Rating:
5.0

Customer did not leave a comment.

gary B. 
Rating:
5.0

Customer did not leave a comment.

J H. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
3.0

Very difficult to see this office from the hwy. No signage identifying it as a U Haul office.

JAMES DEVEREAUX M. 
Rating:
5.0

You could use some signage on the road and arrow or something where the trucks are parked and can be very confusing for old people like mean thank

Darlene T. 
Rating:
5.0

Truck badly needs wiper blades

Thomas E. 
Rating:
3.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

TERISIA ROSE L. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
3.0

The clerk was very nice and accommodating but I had reserved a uhaul for noon and he was gone on lunch. It was very disappointing. I had another person waiting for me so it was stressful to endure. Also, the truck was filthy and incorrect in fuel which made me nervous about when I returned it with the a little above what I got it at.

DAWN P. 
Rating:
4.0

The third seat did not have a seat belt in the truck I rented.

Christopher C. 
Rating:
3.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Great customer service!

Terea J. 
Rating:
3.0

Customer did not leave a comment.

Roland P. 
Rating:
5.0

Great service Thank you

Donald H. 
Rating:
5.0

was glad we found newport uhaul,corporate steps in,okd pickup here rather than EUGENE. thanks for being so helpful

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
4.0

Customer did not leave a comment.

Douglas L. 
Rating:
5.0

Customer did not leave a comment.

KATERA W. 
Rating:
4.0

Customer did not leave a comment.

Gayle M. 
Rating:
5.0

The attendant was very helpful!!

Sherri D. 
Rating:
5.0

If you just keep doing what you are doing you can't ask for nothing else

Dian W. 
Rating:
5.0

Customer did not leave a comment.

Karol K. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

The man that helped me was very polite, informative and helped me understand why I couldn't tow my vehicle and he gave me an excellent referral. He gave me great instructions on loading my motorcycle and it was easy to do following his guidance. I have never moved a motorcycle in my life and this was easy and will recommend uhaul to others. This guy deserves a raise - he was so polite and answered all of my questions - he made the team great with his fabulous personality. Thank you!!

Jo J. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

I was impressed with the courtesy and professionalism showed by the U-Haul employees.

Von T. 
Rating:
4.0

Customer did not leave a comment.

SVEN KAI C. 
Rating:
5.0

Great location, agent was very thorough, friendly and fast

Steven S. 
Rating:
1.0

Customer did not leave a comment.

Allan O. 
No reviews have been submitted for this location.

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