anthony threatened me and would not allow me to return back into my unit to retrieve more of my belongings I emailed but no response.
Dimetri H | Overall ExperienceCustomer Reviews for South Beach Storage, Inc.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I checked out of my storage unit last July. I told the staff i had moved out. They continued to charge my credit card. I had to cancel my credit card to keep them from continue billing me. They still owe me a refund after contacting them for several months!
HERB H | Overall ExperienceFor 4 full days NO ONE was available at regular business hours for personal reasons. The fact that all they know how to say is "we are family owned business", seems to give them permission to do whatever they desire whenever they want with total disregard to a customer. Even thou THEY WERE NOT in the location during business hours, they DID NOT provide until day 5, the access code to OUR UNIT, it took us 5 days to access out storage and we ended receiving orders to vacate even thou we had pay in advance. Till now , one month later, We never received the refund for that month and had to find in one day a new place and a mover. Worst thing I have ever seen, disrespectful, dishonest and just horrible experience as a whole. They did us a favor by kicking us out!
vanesa w | Overall ExperienceVery convenient storage & hard working team. I recommend it.
Celia G | Overall ExperienceMr Johnathan is the best customer service around the town.
lazar m | Overall ExperienceVery nice owners glad I found a storage on South beach thank you will recommend!
Renee T | Overall ExperienceI used this facility for over 5 years and always had a good experience. Nicole keeps it running nice & smooth. Located in one of the most convenient spots in south beach. 5/5 STARTS!
ROBERTO S | Overall ExperienceGreat service: easy and realiable! We will be back!
Sarah K | Overall ExperienceOverall, great staff and clean facility. I rented for 1 week and it was very easy to get started and wrap up the unit. Would have preferred a 24 hour access option, but overall nice place.
Kamran B | Overall ExperienceGood service and friendly staff, thank you guys:) Miguel Z
Miguel Z | Overall Experience5 stars. No complaints
CENTURA C | Overall ExperienceI booked this through Uhaul and then the storage company called me back that they were in very limited supply and that is why my unit would be DOUBLE the price. SO I DID NOT TAKE IT!
Privacy R | First ImpressionsI haven`t moved in yet, but Diego has been extremely helpful in accommodating my needs and setting this up. Dont lose him.
ANDREW T | First ImpressionsSmooth move in, friendly attendant. They had numerous units available and attendant showed me a bunch of options that allowed me to select the perfect one.
CRISTINA D | First Impressions