The young lady who helped us made sure to answer all of our questions without hesitation. She was Extremely friendly and patient customer service.TEODULO G.
Customer Reviews for South Florida Appliance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly employeesDON H.
Had an issue from the start as the two dollies and furniture pads were not on the truck. That being said, the location went above and beyond taking care of the mishap and I would definitely recommend friends and family to the location.Jacquelyn H.
Very courteous staff,open 7 days, overall pleasant experience.Joseph F.
Customer did not leave a comment.Thomas C.
Customer did not leave a comment.Brian C.
Customer did not leave a comment.Charles M.
Customer did not leave a comment.JUSTIN P.
My problem was not with this location but that I am always directed to a different location. There is a location on State Route 80 right down the street from my house but I always have to drive 15 miles away to Colonial or Fowler to pick anything up. If there's never any equipment at the SR80 location then close the damned thing and quit teasing us.Steven P.
Customer did not leave a comment.Craig W.
Did not have pads that were on my order. Told me I could go to another location to get them; which I had to do when I was on a schedule. Uncaring. Not customer friendly. Did not get order correct; orher location had to correct it.Jeffrey K.
Really not much. Just a bit of an issue when we picked up the truck. Other than that we had a great experienceKATHRYNM S.
Customer did not leave a comment.angel S.
First of all, our call to the 800 # was inaccurate. They sent us to the wrong local. Amanda was determined to help us then and now AND she did just that. Upon our return we chatted with her about AC units fir our Lanai. She offers amazing customer service. Knows what she is talking about AND makes everyone feel important as they wait. Amanda is clearly an ASSET to this location. This will always be our go to place and we will tell everyone about it!JEFFREY J.
Check the tires all four tires were wore bad tire tread was well over due to be changed and knowing the trailer was going from Florida to IllinoisMichael R.
Customer did not leave a comment.Barbara B.
Customer did not leave a comment.Michelle D.
very helpful and courteousRONALD D.
Customer did not leave a comment.GREGORY P.
Best staff and great service.DENISE D.
Customer did not leave a comment.Rebecca S.
Customer did not leave a comment.MICHAEL P.
Customer did not leave a comment.Robert V.
Customer did not leave a comment.Myrna R.
Customer did not leave a comment.John V.
Said 24/7 dropoff. Gate was closed and I had to head out of town in the am. Had no choice but to leave it at the entrance gate. 5:45 pm is when I arrived to drop it off. Need to remove 24/7 dropoff, anothee uhaul customer showed up after me and also was disappointed and did same thing I did. Left them thereDean H.
Customer did not leave a comment.ROBIN K.
Customer did not leave a comment.Myrna R.
Convenient location for me, friendly folks.BRIAN I.
Great customer serviceDaniel W.
It's always good with Uhaul. See you guys soon, Tim.Tim B.
Very friendlyANISE M.
Good serviceEDMANUEL L.
Exceptional! Easy! And an all around great experiencePatrick S.
Customer did not leave a comment.CHELSEY B.
The pick-up location was changed. Meaning I had to drive an other 45 mn. It would be nice not to change pick-up location.jean pierre C.
Customer did not leave a comment.Bill B.
Everyone was very helpful and efficient. They knew their job and got me on the road in no time at all. Great location, super people.DOUGLAS K.
Had two previous nightmares at other locations and ended up without a truck. This location was smooth and courteous, efficient and very friendly!! Restored my faith in uhaul!! She was a great representative!!Shay B.
Customer did not leave a comment.MIGUEL C.
Great Staff!!STEPHEN W.
Customer did not leave a comment.CHURCHILL R.
Customer did not leave a comment.Gabriel B.
Customer did not leave a comment.MYRNA R.
Best of service! Andrew and Amanda really know their stuff. No games or delays. In and out!DANIEL H.
Customer did not leave a comment.Calvin W.
Brand new vehicle with 5,000 miles on it. Friendly service! Great experience overall with U-Haul!JONATHAN M.
Customer did not leave a comment.JOSE P.
They are always very nice.Carolyn S.
Very honest, helpful and great people.Denise D.
Everyone was wonderful. Thank you for all your help and considerate attitudes.EVORA L.
Customer did not leave a comment.KARA S.
Customer did not leave a comment.stephen S.
Customer did not leave a comment.Marco C.
The most welcoming and kindest most awesome staff in 26 experiences w uhaul!Dianne D.
Customer did not leave a comment.lintz N.
The location was great and the staff and service was amazing. However, the reservation process through UHaul as a whole was terrible. They messed up my reservation twice the day before my move and literally the morning of at 6:45am. It was a whole mess and the day before my move I was told I was unable to get my truck at the time I requested online exactly a week prior. Fast forward passed that whole mess of being on the phone over 2 hours with no result, I then had issues paying. The lady from UHaul's call center was very unhelpful and seemed dismissive and not wanting to find my # for my credit to reimburse for me to use on my final total. She then transferred me to the location I picked up the truck and I even told her they probably would not have it and they did not. Overall my experience was completely horrible, they never offered once to fix the issue. My only good experiences were talking to a lady on Friday night (8/28) around 11:30pm EST and then the staff when I went to pick up my truck. Will not be renting a truck through UHaul again.Savannah D.
Customer did not leave a comment.Gladys W.
Customer did not leave a comment.PATRICIA LINN R.
Very nice people!Laurie P.
Customer did not leave a comment.Florence B.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Justin O.
Customer did not leave a comment.Cynthia W.
Great quality of service ðŸ˜Š thank you ðŸ’ªMyrna Liz R.
Excellent site managerBrenda B.
Extremely satisfied. We were going to Budget and they were going to rake us over the coals. We will only go to Uhaul from now on!KIM L.
Customer did not leave a comment.kyle G.
Wonderful guys to work with, very helpful. ThanksJOANNE H.
Outstanding service! Well organized. A+Bruce G.
They did a great job. Very careful to totally explain the use of the equipmentDonald A.
Customer did not leave a comment.hope B.
Customer did not leave a comment.Dillon A.
Customer did not leave a comment.Kim C.
I shouldn't be charged for a extra time if I'm there having to wait 45min to he seenMICHAEL R.