cheap moving truck and convenient location. friendly service is something i'm not used to! highly recommend this dealer. they even have heated storage, which helped saved us so much time and money because we didn't have to drive to town
John snow
Customer Reviews for South River Storage & Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
great service at this location in south river. a pleasure to deal with and very accommodating. they had lots of boxes and paper and tape in stock so it was convenient too
orlando marshallAll good, excellent service!
Bert SquiresI would just give 5 star for Friendly quality service. .
Wayne Newmanthe person at this location went out of their way to help me. i won't rent another u-haul from anywhere else
Brian GillamSean and Mal were very professional and did a great job with our move. They were very cautious making sure all our furniture and personal items were unloaded properly. Sean offered to return my truck back to his location which was certainly helpful for me. I highly recommend them.
Catherine OKEEFEExcellent service from the South River location! I would highly recommend this location to others.
David Buttvery helpful young man working here. he went out of his way to make our visit an enjoyable one
Heather RussellTop notch service, will recommend to friends and family
Winston OatesTop notch customer service
SEAN SKEHENExcellent service, lots of moving boxes and supplies in the store
annie manuelAlways very helpful
Penny CraigThe internet signal is very weak in that area so I had to wait for the app to download the pictures and that was frustrating, maybe you could off free wifi to customers picking up and dropping off trucks. Maybe a hotspot to increase the connection speed.
Marc WarrenI would not recommend this location due to the poor service that I received from the man at the desk who served us. He was not helpful at all, nor did he have costumer service skills. I had a much better experience in Carbonear at Jordan’s Auto Glass, but there were no trucks at this location so I had to go to South River. The truck that we received also had a bad battery, we were informed of this by the man at the counter. He said that the truck caused others issues but still gave us the truck and allowed us to take it on the highway in a poor condition. We had no other choice as we were moving out of our apartment the next day. I will not be back to this location, nor will I recommend it to anyone in the future. Terrible experience overall.
ruby anneI was told $1 a mile because of long distance travel, I was charged $1.43 Truck had 1/4 tank of gas in it same as when I took it, because it parked on an incline it don’t show true reading. Any truck or car is the same Than a gas service fee of $30 15L of gas. At $33 That’s $2.20 a litre ???????? $7 oil and tire repair fee ????? Really I do have picture to show gas in tank This is my first rental and it’s my last
JERRY KINGEverything was quick and easy
keith cousinsVery happy with the service. Worker was very friendly and helpful.
Jeffrey MorganShawn was amazing. He helped us find immediate options in a difficult situation. Offered rentals that suited our needs and was flexible when our heeds suddenly changed right before the move date and a long distance haul. Always calm and knowledgable. Right to the end. Great to deal with. I highly recommend Shawn. He will get you through it! Shelley
shelley vowelsThe site is quite small.
Trent PryorMy service experience with this U-Haul location was perfect. I see no need for improvement based on this visit.
blair cutlerTruck was clean. Exactly as it should be. Fuel level was lower than originally shown. But picture confirmed the level adjustment before leaving the parking lot. And , had a strong odour of cigarette smoke in the cab of the truck .. which is unfortunate. But overall truck worked well. No issues.
Brandon VatcherI think the service was excellent as well as the truck!! Thanks to Shawn for the great customer service!!! Salmon cove South River Newfoundland!!
Tommy RyanThank you for the friendly service and all your help as well! Shawn who works there is an awesome person to deal with!
sharon burryHad to go 70km outside my location to get a trailer and then an only an open trailer was available
david battExcellent service
william buttShawn was very helpful, informative and excellent to deal with. We are renovating an old home and will be glad to rent the utility trailer again.
rob cowanThe worker was very friendly and helpful. Would definitely come back and rent from here again
josh sladeExcellent, very friendly service on both ends! Very pleased with how smoothly everything went, given the fact too that your moving trucks were in high demand at the time, something beyond your control.
debbie sparkesShawn went above our expectations!!! He is definitely a professional all the way !! We highly recommend this location for you will get treated fairly!!
Scott OConnorThe uhaul rental local agent was terrible. My reservation was messed up several times. They also closed on both days I needed them. Location Holyrood Nl
Ronald ButlerI got the run around going from location to location. The van is so heavy in fuel , it cost more in fuel than the rental. IF i would have known would have hire long distance movers it would have been more cost effective. And i had to do all the work myself. I have learned my lesson,
Guido KoenigsSean was great. Not much to improve.
Noel P HurleyNothing...service was great.. Went out of his way to get the truck i needed.
MAURICE TREVOR MASONExcellent experience at this location. I have rented u-haul before and and the experience was always good, however the courteous service, convenience and professionalism at this location far exceeded my expectations. I will rent from this location for all my needs.
gerald kennedyHaving trailers available to go out of town one way. Needed a trailer in St. John's, Nl and they had lots available for return only. Had to travel 70 km away to get a trailer.
Brian WoolridgeStaff was some of the best customer service I’ve ever had , very helpful , and recommended everything I needed for a smooth move. Thank you Uhaul
chris neilHave better wifi availability
RICHARD WISEMANFirst time renting a U Haul. Shawn was great to deal with and would recommend this location .
john curranMore selection of different trailers. Utility trailers are used often around the Bay. Service personnel were great
Otto GatesService was great, I had a couple of telephone conversations back and forth with Shawn at this location, he was friendly, helpful and made my transaction easy. will recommend.
Peter Holmes