Customer Reviews for Southern Belle Outdoors
(U-Haul Neighborhood Dealer)

244 reviews

1008 N Bypass E   Washington, GA 30673

(706) 678-3269

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 678-3269

1008 N Bypass E
Washington, GA 30673

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MURCEIA T. 
Rating:
5.0

There is absolutely nothing else to be done. Belle and her charming husband are the best! She is very thorough and he keeps me laughing. I love those guys and appreciate them to the utmost.

TERRI L. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE D. 
Rating:
5.0

Customer did not leave a comment.

MARSHALL C. 
Rating:
5.0

Customer did not leave a comment.

Jessie W. 
Rating:
5.0

No improvements needed.

Kimberly S. 
Rating:
5.0

The issues I experienced were not with the location or employees, but rather U-haul as a whole. Somehow, the U-Haul website allowed me to book a pickup location that wasn't even open on Saturdays, which is when I was moving and picking up. I was supposed to be able to use mobile pickup at the location I ended up using and was completely unsuccessful. Thank goodness the owner showed up AFTER HOURS and was kind enough to help me get the U-Haul I reserved. If not for her, I would have waited on hold with customer service for an hour. U-Haul needs to have better communication and inventory across their multiple locations in order to create a better customer experience. This was an incredibly stressful experience during a move that was already stressful enough. My experience makes me reconsider using U-Haul to move in the future.

Arnie P. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R. 
Rating:
2.0

The 24/7 pickup option turned into a headache that I was never even offered compensation for. It took three hours the second time that's after I went earlier in the day and wasted an hour to figure out my truck wasn't where it was supposed to and I could pay my help another hour( 2 total for 3 me) 120 dollars lost with no compassion from uhaul. If I didn't have to have the truck I would have definitely not gotten it froM y'all.

Christopher G. 
Rating:
5.0

Location was fine. But lots of issues with mobile check in that lasted for 2hrs til was able to resolve over the phone with a customer rep.

DAWN S. 
Rating:
5.0

Quick pick up and return. Cute office :)

Frances J. 
Rating:
5.0

Thank you, Belle!

Mark O. 
Rating:
5.0

Customer did not leave a comment.

LISA F. 
Rating:
5.0

Customer did not leave a comment.

Connie M. 
Rating:
5.0

They are very helpful and fast. I wouldn't rent from any other location but this one. Very good christians.

GREGORY B. 
Rating:
4.0

Turn in was smooth.

EDWARD B. 
Rating:
5.0

As far as I can tell, there is nothing that you all need to do because Belle is doing an excellent job. She has a great personality and made this a good experience for me and my sons. Thanks Belle

TERRI L. 
Rating:
5.0

Very easy to work with and truck clean in good overall cpndition

MATTHEW H. 
Rating:
4.0

Your mobile app is terrible! Online booking impossible.

MORGAN M. 
Rating:
3.0

Customer did not leave a comment.

KENNETH J. 
Rating:
5.0

Very pleasant experiences, the owners are very nice and understanding. I would recommended everyone to do business with them. I am very graeful!

Gregory Raymon B. 
Rating:
5.0

Customer did not leave a comment.

jeanette L. 
Rating:
5.0

Customer did not leave a comment.

BEN G. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE D. 
Rating:
5.0

If the uhaul places in Thomson ga was as friendly, knowledge, dedicated to their job as these folks are they would get my buisness. These folks are a ray of sunshine on a stormy day. It's so sad that most folks dont have the customer service that this uhaul dealership has, because if they did people would use them. If I could I would rate them at super awesome !!!!!

BEN G. 
Rating:
5.0

Customer did not leave a comment.

JIMMY G. 
Rating:
5.0

Customer did not leave a comment.

Nicki B. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Barbara F. 
Rating:
5.0

One of the best Uhaul locations I have been to. Very helpful. Never a problem.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Customer did not leave a comment.

Tyrell J. 
Rating:
3.0

First I checked on line and the cost to rent the 6x12 cargo trailer was $141.00. when I called this place Mrs.Belle quoted me the price as $193.00. I asked her why it was more than the quoted price on the web site and her answer was "it depends on where u pick it up at". She made my reservation on site.

Joy T. 
Rating:
5.0

Customer did not leave a comment.

Robert Y. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Delephine M. 
Rating:
5.0

I found the entire process very easy from start to finish. They were great at customer service as well as friendly and helpful. It was worth the extra drive.

David C. 
Rating:
5.0

nothing

Kenny W. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Belle is a joy to deal with

Edna M. 
Rating:
5.0

Excellent Customer Service from beginning to end.

Sidney S. 
Rating:
5.0

Customer did not leave a comment.

Albert S. 
Rating:
5.0

Have rented here before. Very thorough and makes sure everything is correct and safe.

Kerry H. 
Rating:
5.0

Customer did not leave a comment.

Walt B. 
Rating:
5.0

Customer did not leave a comment.

Luis S. 
Rating:
5.0

Customer did not leave a comment.

Deanne R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Billy A. 
Rating:
5.0

Customer did not leave a comment.

wayne D. 
Rating:
5.0

I love that it has always been available at the times I need it

Jacqueline K. 
Rating:
5.0

Courteous, competent, and perfect Southern friendliness. Will absolutely use again myself and recommend to others.

Robert W. 
Rating:
5.0

The only problem was returning. I don't know what the problem was but the pictures that I needed to take to return would not upload.

Virginia B. 
Rating:
4.0

Customer did not leave a comment.

Shirley G. 
Rating:
5.0

Nothing - very well managed

Frank F. 
Rating:
5.0

Excellent service. Easy rental. Would definitely recommend.

Robin L. 
Rating:
5.0

Everything was great

Tevin T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Great service!

David M. 
Rating:
1.0

I was cheated out of $258 an I will never in hell use U-HAUL service in Washington ever again an won't nobody else to go there either

Latisha J. 
Rating:
5.0

Customer did not leave a comment.

DAvid A. 
Rating:
5.0

Customer did not leave a comment.

Kerry H. 
Rating:
5.0

Customer did not leave a comment.

Gary N. 
Rating:
5.0

Customer did not leave a comment.

Tameika N. 
Rating:
5.0

Processed quickly and pleasantly. Offered me a ride to p/u my auto.

Edward T B. 
Rating:
5.0

Friendly and helpful staff!

Jeff E. 
Rating:
5.0

good job, great staff

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Jill T. 
Rating:
4.0

Customer did not leave a comment.

LeRoy C. 
Rating:
5.0

Such hometown friendliness. Very pleasant experience. Truck very very clean and not any kind of vehicle problems. In the future, if services are needed will use,and recommend. ----Thank You.

Mable R. 
Rating:
2.0

Could have been more friendly.

Joe D. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
1.0

Was charged for.fuel after truck was filled back to the same as pick up

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

Tommy S. 
Rating:
5.0

Customer did not leave a comment.

Jeff E. 
Rating:
5.0

Nothing

Latika D. 
Rating:
5.0

Just keep up the great work you are already doing at the Washington, Ga location. Best U Haul experience for me Very clean Very nice and professional staff !

Micheal L. 
Rating:
5.0

Customer did not leave a comment.

donald W. 
Rating:
5.0

Customer did not leave a comment.

David S M. 
Rating:
5.0

Service was great ??

Jesse Y. 
Rating:
5.0

Customer did not leave a comment.

Gina G. 
Rating:
5.0

Customer did not leave a comment.

audrey D. 
Rating:
4.0

Customer did not leave a comment.

STANLEY H. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
3.0

Customer did not leave a comment.

David F. 
Rating:
4.0

Customer did not leave a comment.

Roslyn B. 
Rating:
5.0

Customer did not leave a comment.

Terrence' P. 
Rating:
2.0

Do not charge for gas that was not used.I picked up truck with gas just above 1/2 tank,and was told to return it with the same:which I did.Was charged 17.00 for gas.They got me!!!

mark S. 
Rating:
5.0

Very easy and convenient to use. Staff very efficient and helpful.

Bruce K. 
Rating:
5.0

You all was great and I would do business with you again

Bobby C. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

tim M. 
Rating:
4.0

Just keep everything the way it is

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Merry N. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
4.0

Customer did not leave a comment.

RICHARD D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top