Customer Reviews for Southern Oregon Custom Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southern Oregon Custom Automotive

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Tarik R.
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Close.

Peggy P.
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Customer did not leave a comment.

Sean H.
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We dropped our uhaul off with over an 1/8th of a tank of gas and they sent us a bill saying it was on empty. They charged us $80 for an 1/8th of a tank of gas.

Luis M.
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Talia S.
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Simon W.
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Lesli B.
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I did not ask for your safe insurance, but was charged for it on the initial contract when I got to the shop. When I saw the charge, Jeffrey told me he would refund the $56.00. That was Tuesday. My refund still has not occurred, and it is now Saturday. The truck cab wasn't clean and the windshield was filthy.

Scott A.
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equipment needs better maintenance service

Michael S.
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There was no one at the location to give us the key, with no notice, no sign. We waited for 40 minutes including calling uhaul who could not get ahold of anyone either. The windows of the truck were bug splattered, the passenger side window was rolled down, and it was pouring rain, so the passenger side was soaked when we picked it up.

Steven O.
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Area to cluttered with other business on same property. Hard to maneuver around. Limited parking.

Jay W.
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Customer did not leave a comment.

Chelsey B.
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peter W.
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Tyler and his professionally trained staff were a refreshing delight.

jason H.
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Fred W.
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Fast, efficient and great attitude.

john B.
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Very good service. Will do business with this location a lot in the furure.

Amy C.
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Not the best truck of theirs that I've rented, but it was sound, clean and performed. That truck was older, and had a lot of play in the wheel. I've rented from this location at least three other times. I'm very happy with their service.

MARI D.
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nothing

Seth D.
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Easy to get to on the bus from Ashland. Unfortunately the reception is not the best here so I would not recommend using the U-Haul web app, it will take forever and is not well designed anyway. Just go inside and rent it the old fashioned way.

Shari M.
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Customer did not leave a comment.

Douglas O.
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When I arrived in Ashland I get a notification from you that my drop off location has changed to a different town. So, not only do I have my pickup location changed the day before my rental to accommodate your company. The drop off location gets changed also to accommodate your company. You might try giving the renter a break in some way when they do your job for your company?

sherry Y.
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We originally reserved a 20 ft at the Phoenix, OR location , U-Haul called and said they didn't have any at that location, so we went with a 26 ft at the Talent location for 3:00 for the price of the 20 ft, that part was nice. Arrive at the Talent location an hour early, trucks not there, which is fine, we were early. Left came back at 3:30, still no truck. 4 pm still no truck. There was a 15 ft sitting there and being pressed for time we just rented that, we really needed more room, but we had to get something. Paid only $4 less for the 15 ft, no other compensation. The guy there was super nice, but U-Haul should not reserve trucks if they don't have them right there or know they will be there. Stressful situation. Please fix this issue.

Mary M.
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Maybe have it available at the time it was suposed to I scheduled a 9AM pick up and wasnt able to get the truck until after 11 AM which made me late leaving on a scheduled Appointment I had over 6 Hr.s away

Tabitha G.
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Staff was extremely quick, polite and professional. I would definitely recommend this place to anyone in need of moving services.

Linda B.
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Customer did not leave a comment.

Amy C.
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Andrew S.
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Kristyn P.
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CHARLIE N.
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Colleen M.
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Larry A.
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I drove the truck a total of 18 miles and was charged more than $27 for gasoline. That's outrageous.

Britta W.
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Customer did not leave a comment.

Tanya S.
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Gerald Jacob C.
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Joan B.
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Victoria P.
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Theyvreallyvhelped me out last minute.

MICHAEL H.
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Steve is a brand new neighborhood dealer and he was engaging and pleasant and helpful. We returned the truck clean out of respect for him and the next customer. Steve is great.

No reviews have been submitted for this location.

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