Customer did not leave a comment.Theresa O.
Customer Reviews for Southern Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DOMINIC K.
Nothing, the reservation staff on the phone was quick and easy to work with. The personnel at southern storage was fantastic. Highly recommend them.DAVID A.
Customer did not leave a comment.ROBERT C.
Better instructions for rented equipment, I was not sure if it was safe to leave them in the truck Minimum of half a tank of gas for these trucksGREGORY M.
Customer did not leave a comment.LAWRENCE B.
Customer did not leave a comment.Jacob W.
One rep at a location sure handicaps the flow. Rep had to go fuel a truck which left no one to receive me. I called the number on the contract and waited on hold for 8 mins. He arrived with the truck and then did a great job handling the drop-off. It's not his fault for having to wait, it's the process!dwayne M.
Customer did not leave a comment.JEFFREY G.
Customer did not leave a comment.Tony Q.
I was told my rental would be ready at 1:30 at a different location but was contacted 20 minutes before my time to be told my rental was not going to be there. So I was upset about being given wrong information but was directed to this southern storage and they got everything taken care of.Eric R.
The facility is new, well kept, and very inviting. Could use a Uhaul sign, though, as we couldn't see any trucks/trailers and there was no sign out front.Caryl B.
Be open on SundaySteven V.
The reservation said we could drop of the trailer 24/7/365 but person on phone said after 10 am on Sunday and they were still closed (all day Sunday). At pick-up or on the phone, they did not explain the return trailer process via the email and web site.Kristen R.