Customer did not leave a comment.JAMES K.
Customer Reviews for Southside Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOSEPH C.
Customer did not leave a comment.Andrew H.
The mileage recorded was inaccurate, so I was overcharged for that.JASON M.
Customer did not leave a comment.JASON E.
Customer did not leave a comment.MICHOLAS H.
Customer did not leave a comment.PAUL B.
Be friendly. Listen to the customer. The online reservation didn't make it through. Don't tell customer it was customer's fault in one breath and then complain about the system not working for you (store rep) in the next.RICHARD S.
Wish the gas tank had been filled. It was at an 1/8 of a tank. So when I had to put gas back in before dropping I had to estimate. Put in a 1/4. Should not have to put more gas in it then I used.TRISHA B.
They had very friendly customer service, however the office was not clean & neither was the truck when we picked up. We Had to clean the cab before using it.STEPHANIE W.
Customer did not leave a comment.WILLIAM B.
Clean and organize the office areaDAVID G.
Customer did not leave a comment.KEITH V.
Explain the total cost a little better. The truck was advertised @ $19.95 and the total cost was $37.05.BRAD H.
Great service!MARCOS M.
Customer did not leave a comment.MARSHALL D.
The staff were very friendly and helpful. I will rent a U-Haul from them again without any concerns.MARK V.
Customer did not leave a comment.STEVEN P.
Customer did not leave a comment.ZULENA S.
Customer did not leave a comment.Daniel R.
Customer did not leave a comment.BARBARA B.
Customer did not leave a comment.STEVE O.
Customer did not leave a comment.Paige O.
When someone returns there U-haul just make sure the drop off location is open & NOT A VACANT BUILDING. 3020 I-20 W only had a drop box. I the state of Texas I'M NOT JUST GOING TO DROP KEYS IN A BOX AND LEAVE THE TRUCK IN A PARKING LOT. Someone CAN STEAL IT THEN I WILL BE LIABLE FOR THAT TRUCK. truckANDREW L.
Man who helped us was incredibly friendly, pick up and drop off was easy. Overall great, no need to improve.Dustin M.
Customer did not leave a comment.keith V.
Great experienceDUSTIN B.
Customer did not leave a comment.Scott G.
Customer did not leave a comment.Stephen G.
Customer did not leave a comment.RANDY M.
? ... computer wasn't cooperating so the time to wait was longer. Service was good though...appreciated having the rental truck to use. Returning the truck after hours due to helping another customer and me...thanks for that.Rhonda C.
Customer did not leave a comment.Kristina P.
Customer did not leave a comment.chris P.
Customer did not leave a comment.Kilynn E.
Friendly, helpful staff. Truck was very clean. 100% will rent from this location in Manhattan, KS again!Denise A.
Excellent serviceBebonchu A.
Customer did not leave a comment.Lydia T.
Customer did not leave a comment.DAVID Y.
Customer did not leave a comment.Jervan C.
Customer did not leave a comment.SUMMER V.
Customer did not leave a comment.Brandy R.
Customer did not leave a comment.Ned B.
Service and quality of vehicle was excellent. Cleanliness of the rental office was undesirable.Tina R.
Customer did not leave a comment.KYLE F.
When I arrived the size of truck I reserved was unavailable. They upgraded me to the next size of truck for no additional charge. The check in and out process was quick. Would definitely book here againDean M.
Excellent customer service!!! Highly recommend this location for all your Uhaul needs in beautiful Manhattan, KS.Gina R.
Customer did not leave a comment.David Y.
Customer did not leave a comment.Lucas M.
Customer did not leave a comment.DANIEL JOSEPH W.
Customer did not leave a comment.JEFFREY W.
Gave me a moving truck with NO working AC, the site was down for returning the truck and you guys are trying to charge me for a "convenience" fee for your site being down. I expect a refund or I will be contacting someoneKristopher N.
Customer did not leave a comment.Victor G.
Very awesome and willingly to work with a personjose H.
I made a reservation online at Uhaul.com and was quoted a rental price of $188.00. The day of the rental I received an email from Uhaul directing me to complete sn online check in process which I did. The process moves me through several screens. The first screen once again showed the $188.00 rental fee. However after clicking through to the end of the process the rental fee had jumped to $388.00. This is a very shady business practice Uhaul. Shame on you.DANIEL S.
Customer did not leave a comment.grant W.
Customer did not leave a comment.Phylemon Y.
Trailer had a flat tire that I had to discover after they'd hooked it up to my truck. How did they not check the tires? But first we wasted 30+ minutes with the 3 employees sitting watching tv and one guy trying to force the insurance on me. After redoing the contract twice he got it off. Then it was all about _use the webapp to do everything_ but not caring when it doesn't work. The on site people blame big U-Haul, U-Haul says it's all at the whim of the on site crews. Nobody takes responsibility, but they take your money!Arden M.
Customer did not leave a comment.Michael D.
Everything was perfect. Got there a little early and the guys helped me get everything set up. Thank you for a smooth move! 10/10 service.Rebekka M.
Customer did not leave a comment.CJ S.
You guys charged me an extra day and need to correct it or I'll never use uhaul again.Reece A.
Customer did not leave a comment.Robyn L.
Customer did not leave a comment.Steve F.
Customer did not leave a comment.Chuck H.
Customer did not leave a comment.MUNTHER A.
Customer did not leave a comment.Patricia K.
Customer did not leave a comment.Zachary D.
Friendly efficient service.Stephen H.
Friendly service. Patient staff. Helpful with any questions and concerns. Thank you for making moving a smooth process!Lori F.
Customer did not leave a comment.RANDY M.
Customer did not leave a comment.Howard S.
The office was small and there was no social distancing. The office personnel were friendly though. I had to drive to another town to get my rental which was an inconvenience for me. The rental could have been delivered to the location I had selectedCharles S.
Customer did not leave a comment.Denise A.
Help customers in the order they arrive.Casey R.
Customer did not leave a comment.James M.
Customer did not leave a comment.Philip R.
Good spot to park the truck and trailer. Kinda confusing where to drop keysFrederick C.
They made the drop off a very easy and pleasant experience. Highly recommend!Cindy E.
Customer did not leave a comment.John C.
Online pickup is crap and wasted an hour and a half of my time all because of the name of my email wasn't acceptable for them. I had to reschedule my entire day. Not happy at all.Ben W.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.Eric M.
Employee was rude and had an attitude when turned in keysShayla J.
Customer did not leave a comment.Robert M.
Very competent and friendly sales person. Made our checkin easy and quick.Jeffrey N.
Customer did not leave a comment.Paul P.
Have rented from this location before. They always do a great job!Marcos M.
Customer did not leave a comment.Brian M.
At the last minute, I needed to pick up the truck a day early. They were very friendly and flexible. This was my first UHaul experience and I was quite nervous, but all went very well! Thank you!!Matalyn S.
Customer did not leave a comment.Bettina M.
Customer did not leave a comment.tande T.
It's better just to call and rent. I thought the online process would be easier but it took so long and was so difficult to work. I checked in late because my phone died. You shouldn't have to check in for the return and then it charged me twice as well.Alize R.
Customer did not leave a comment.Skipp W.
Customer did not leave a comment.Preston C.
Need to be Friendly and not so much on his time. People are moving and are always in a hurry.Amy S.
Customer did not leave a comment.Hyun J.
These guys were great! Thanks for the great service. :)Candance G.
Customer did not leave a comment.derrick J.
This is best uhaul dealershipDenise G.