Customer Reviews for Southwest Self Storage Yucaipa LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southwest Self Storage Yucaipa LLC

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william a. on

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None at this time

SCOTT H. on

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Customer did not leave a comment.

SAMUEL S. on

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Passed on a recommendation today

Eric V. on

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Christian K. on

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Philip E. on

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danny c. on

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Everything went very smooth and quickly, staff was very professional. Thank you for a easy experience.

Armando E. on

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Karen M. on

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matt c. on

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William B. on

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Fern N. on

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Southwest self storage is by far the best place I've ever delt with regarding uhaul. Great people .

CHRIS G. on

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Person at the desk gave me a contract with a drop-off location far from what I chose online; she told me just to call my preferred drop-off once I got there. I did, and they couldn't take my truck. Then, the new drop-off location had their system down, after I was on 30 min of phone calls to switch to that location. Very frustrating. Truck still had trash in it and the former contract

Margurite R. on

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I reserved a truck and tow dolly two weeks prior to 12/29/18. I was directed to go to Riverside to pick up tow dolly only to be told they did not have truck. Had to drive back to Tucaipa to get truck, then drive back to Riverside for tow dolly. There was no inspection of truck in Yucaipa. I went to Redlands for instructions for hitch up car to tow dolly. Redlands employee noted broken light on right rear of truck. The back and forth and lack of information extended my move by four hours and increased stress level tremendously. I request a refund and call back to confirm notification of issues with a bad rental. I dropped off the vehicle in Sacramento on 12/30/18.

MICHAEL K. on

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Nothing! I was impressed with the friendliness and quick response from the Manager, Laura Whitehead. The office and grounds were exceptionally clean and well-maintained. Would definitely use Southwest Self Storage again!

ken c. on

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Daniel B. on

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Got charged $25 for gasoline, after I put 3.5 gallons in it and only drove 25 miles. Total ripoff. I left the fuel receipt with the tenant to show her I handled it.

Gordon M. on

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teresa a. on

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brenda e. on

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everything works out fine

Andrew P. on

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John M. on

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Employee was great.

mike c. on

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Gas gauge did not work, clerk could careless, I put in way too much gas but again ckeark did not care

KEN M. on

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Ken M. on

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Michael F. on

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Great experience