Customer Reviews for Space Age Kal Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Space Age Kal Tire

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Elaine G. on

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Have good wipers....light should work in the cargo area.....

Michael H. on

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Lauraine T. on

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Ken G. on

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Yap L. on

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Should not make a customer wait 40 mins to pick up a truck when Uhaul had sent an email saying, "We have a van reserved...and guaranteed Wednesday, 10/30/2019...STEINBACH. Uhaul needs to confirm everything is 100% confirmed before sending an email with the word "guaranteed"

Thaddeus C. on

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Everything was awesome with the exception of 1 thing: please send return confirmation messages at least an hour or 2 prior to return time. Not after wards. Kindest greetings

Ana R. on

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Brad M. on

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I reserved a 20 foot box truck a week in advance at my nearest location (Winnipeg). The afternoon before the planned move of a 3 bedroom home, I received a phone call advising me there were no box trucks available within 8 hours of my location, and I could have a 12 x 6 trailer, which was located an hour away. This was originally offered at full price. (Good thing I own a truck to pull it with and not a car) Did you know a queen size bed will not sit sideways in a 12 × 6 U-haul trailer? Did you know a Fridge will not stand up in that trailer? Did you know a Fridge takes 4 people to lift into the back of a truck over 2 feet up, compared to the ramp one would have with a Box truck? So instead of a single 2 hour drive trip, and being able to do the move in 2 day, it took 2 full days and 4 trips with not only my personal truck and Uhaul trailer, but the girlfriends car. Good thing my helpers were available only on Saturday, as the plan was for the box truck. (By the way only 2 people can be in the trailer loading at a time). It isn't the lack of equipment, as if I had been informed the day after reserving that the equipment was not available I could have made alternate plans, or enlisted help for longer.

Ronald P. on

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I had the best service ever. Thanks

Linda M. on

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Betty D. on

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I’m not very impressed as the how clean the truck and blankets were. My couch and sofa are very dirty it now has black spots on it which it never had before. My sister put the blankets on and when we delivered it to my new place we noticed that the couch had black marks. I will not be renting a uhaul anymore to move.

ted O. on

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This very old 15' truck gave us no real troubles mechanically, though it is really inclined to wander all over the road---it has the worst handling of any vehicle I have ever driven. And, inside, the cab was filthy. It appeared to have not been cleaned for years---not vacuumed in a very long time (if ever), with all interior surfaces sticky and disgusting. No customer paying $2,000 for a five day rental should ever be given a truck in this condition.

DENNIS E. on

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luddy J. on

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Anne Marie M. on

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Richard M. on

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Needs a tire on the one side as it is wore down! Other sude looked new!

Blayne S. on

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The trailer had a very stick ratchet strap for securing the tire making it difficult to tighten one side.

Melissa S. on

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Vehicle was scary to drive. Brakes were shot. Leaking oil.

karalee A. on

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Took the truck no problem, have us our paperwork.

Francis J. on

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Nothing. It's just right for me.

ALLAN W. on

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Michael D. on

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David M. on

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Excellent customer service! Chris goes above and beyond to help his customers. I am a repeat customer and will return anytime needing a trailer! Thank you,

Ray V. on

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Trailer was not real clean inside or out, but was on very good condition and pulled well. I was impressed with equality and condition.

heather B. on

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carol W. on

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Be more efficient

Etienne G. on

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Colin H. on

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Have trailers in Winnipeg that can be rented for one way trips out of the city. Very annoyed that I had to make an hour and a half round trip to get a trailer to use.

Mercedes H. on

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Tge location is very good. The problem is the truck loosk cery all and not big truc available in Steinbach.

Jon M. on

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RICHARD B. on

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Personnel were very helpful and professional. Got me on my way quickly.

KENNETH D. on

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Michael F. on

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Never a problem!

Elaine L. on

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The staff at Kal-Tire was wonderful. My complaint is with U-Haul, the past two times we rented U-Haul trucks, we received a call confirming our rental. This time I had to call to confirm the rental. On the day of the move, we did not get the equipment we requested (furniture dollies and a 2-wheeler) because the location did not have it available, even after speaking to a U-Haul representative (1-800-468-4285) to make sure the equipment would be there.

garth K. on

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Please tell me that this trailer was not the only trailer in Manitoba. I tried to reserve a trailer in Dauphin and it was a 2 week wait time. I went to Winnipeg and was only able to reserve a trailer at this Kal tire location. Then I was charged 30 dollars for insurance on the trailer but on the web site of Uhaul it was zero because I agreed to pay 5000 for the trailer upon any damage. So WTF?

Michael B. on

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We were very disappointed with the unit we received. U-Haul knee we were driving long distance across the country and yet we revived a very old, basic truck that didn’t have a working radio, the mirror shook none stop, no cruise control, and very bad on fuel. We dropped off the unit beside another 26 foot truck that was nearly brand new, with every feature we would expect for a 16 hour drive. We really feel we deserve some money back, even more so seeing what you could have given us for the money we spent.

CLINT M. on

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Steinbach location is why I rent from U-Haul. I wish U-Haul would stock more units at this location.

Michael K. on

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Return depot was very customer oriented.

Landin R. on

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Nick B. on

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Sheila S. on

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Equipment that I had requested online was not available on site when I arrived. It would be beneficial to have more furniture and appliance dollies.

Jeff M. on

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2nd time rental All good both times

Artur T. on

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Tail door hinge wasnt working properly couldnt open and close tail doors have to use hammer also trailer didnt have landing gear wchich make very dificult to disconnect on my own

Curtus W. on

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The Morris location does need a lot of work Extra time to return equipment back to where I had to pick up but the kal U-Haul I would recommend very good service

Dustin N. on

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Daniel F. on

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all went well. No complaints

Gary G. on

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Jeff M. on

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The gentleman at Kal tire was great

JASON K. on

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Doris F. on

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Robert G. on

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The fellow that gave me the truck could not answer questions about money he said was owing. I had paid for my rental in full at the time of my online booking. I still don't have answers to why an additional amount was owing above the online booking amount. A charge has appeared on my credit card, but no one I ask will tell me what it is for. The truck was dirty and parked in muck and standing water.

Ross M. on

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Mike D. on

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Gerhard E. on

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Rebecca M. on

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ordered a 26 foot truck, was phoned on the sunday prior to pick up on wed oct 31 and told that 26 not available only a 20 foot...pick up time changed to eleven instead of ten and was asked if I accept...what choice did I have when told this was happening?????? then I got an email stating the 20 foot was not going to be available at agreed time...I phoned to find out what was going on, the lady I talked to the second time was very pleasant and accommodating , my needs were met with an earlier pick up time. the first call I received stating I would not be getting what I ordered, the woman was abrupt and I was very displeased with how she handled your business

John P. on

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Nord K. on

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LILY P. on

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I did the online reservation which was super easy and quick. Although it was confirmed, the truck I picked was unavailable. Someone needs to update truck counts online. :) Customer service was awesome!

Nikolaj W. on

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All good but .89 cent a km is a bit much, would be okay if that would include gas.

Reynold L. on

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Michael R. on

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Excellent customer service

Anna S. on

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Got fast service thank you

Jocelyne H. on

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Devan R. on

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I had to drive 35 extra kms to get to Selkirk to pick up a different truck then what I had ordered a week ago, then had to drive the Uhaul back to winnipeg and pay for that gas, as well as make it to Steinbach. The appointment was booked for 10am, but at 9am I got calls saying I was supposed to be in selkirk at 9am. While trying to locate the place and getting lost, I received multiple calls from the man at Uhaul getting annoyed we were not there yet. This experience has been awful and I will not be booking with Uhaul again.

Darcy F. on

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Darren C. on

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The individuals at this location were very helpful - the service was over and above.

Drew D. on

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Your app sucks. Would not let me complete a self return. Had to call to complete. If you insist on pushing customers to this technology, make sure it works. Overall a good experience but not a 10 on any scale.

Valery S. on

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Delvene L. on

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daniel L. on

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Friendly guys and he help me alot

Chantal L. on

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We went to pick up the rental unit on the Sunday when it was reserved for and the lock box didn't work. Lost a whole day of moving and had to rush it in to one day. Uhaul still charged me the full amount from what I can tell; this is not the first time I have used UHaul and every time I do, nothing but issues! I will not recommend UHaul to anyone and will shop around for another moving company next time. I would rather pay a bit more then to deal with UHaul again. I made a comment about my billand never even got a reply.

Christina A. on

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Travis B. on

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Store closes at 12 noon, not clearly marked where to drop off keys.

Maurice C. on

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very personable and knowledgeable staff

Stanley W. on

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fabulous customer service, friendly, helpful....would definitely recommend to everyone coming this way

harlan F. on

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Jesse R. on

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actually have equipment on hand at the place reservation was made!!! the pick up place was nice but you guys mess up every reservation!!!!

Terra S. on

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Luc N. on

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Scott D. on

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Jacob L. on

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Again. Whole experience great!!!

Jo V. on

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Truck was clean, gassed and ready. Service was fast and friendly.

John H. on

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willi W. on

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Dwyne R P. on

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Amanda D. on

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travis B. on

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Steinbacch uhaul was great! Not in the right place on maps but finally found the place and personnel was awesome!

Ross M. on

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More friendly greeting

hollie B. on

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Melissa T. on

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We had originally rented one from the Dufferin location in Winnipeg. When we arrived to pick it up we were informed it was broken, had not been working for a week and no one thought to let us know...not impressed. The worker informed us “no other 26 foot ones are available in Winnipeg” and offered no other solution but a blank stare. We then asked if he could look into other locations, and luckily the Kal Tire Steinbach location was able to accommodate us. They were more then helpful, very polite, and made for a MUCH better experience. It was only a sheer coincidence that this worked out for us as we are moving to that area of the province. Had we not been the ones to suggest looking at their location, UHaul offered us no solution. We had movers booked, taken time off work, and we get to our pick up location only to be told the truck we rented had been off the road a week, no other one put in it’s place for us, and no one thought to call and let us know. VERY unprofessional. VERY inconsiderate. We will be looking at other moving truck options should we move again in the future, as this is not the first time our family has had problems with UHaul not having the proper equipment ready, with no other solutions offered.

Kris B. on

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Kal tire dealer was fine, and good. My problem is with Uhaul. Not having the equipmenti rented available for the days I wanted it. When I book a 26 foot truck and get a call 3 hours prior to pickup telling me all they have is a 10ft and instead of renting it for two days like I had, I only have until the next morning. Was not satisfied with U haul this time and it's unfortunate they made no effort to help me with their error. I'll think twice before choosing U Haul again.

ISABELLE R. on

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Went there to book a 10f truck was a Monday booked it for Thursday the truck was ready and clean kal tire customer service as usual the best ...

Sean B. on

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Amber K. on

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Derek M. on

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pablo P. on

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i was quoted a different rate on phone, when i arived i was overcharged!

margaret D. on

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We had ordered a truck from Winnipeg seversl weeks early but there was not one avsilable in Winnipeg so had to drive to Steinbach to get vehicle. When phoned about free one month storage, U Haul rep told us they did not have any in Kelowna but could have one in Abbotsford which is 31/2 hours away through the mountains. I am not sure how they expected us to get it back to Kelowna without renting another truck and having an extra day to go get it. Thankfully the staff at Orchard Park site in Kelowna were more understanding than the people at the call center. Truck drove well. It was the beginning and ending of the expdrience that was frustrating.

mario K. on

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Douglas C. on

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blair M. on

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I only rented a small open trailer which worked perfect for moving a recliner lift chair. The price was fair and the customer service I received was second to none! The only issue is the computer program for payment and entering data into the computer took about 15-20 minutes....which was not the employees fault but the companies poor system I am assuming. Not a big deal as I was not in a rush.