Customer Reviews for Space Shop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Space Shop Self Storage

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CECILIA M.
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Kim and Ashley are wonderful. My only wish is that one day they could work for me. They provide excellent customer service. For me their family. Love and appreciate them so much.

LISA B.
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Customer did not leave a comment.

RODERICK R.
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Tranesha C.
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Jackie H.
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Truck needs to be serviced, extremely loud noise when accelerating. Otherwise great experience as always the ladies are very nice!

Michael R.
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Customer did not leave a comment.

VALERIE T.
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Good customer service thought the overall price was high but it got the job done

JOAN E.
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Customer did not leave a comment.

KAYLA C.
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ERICARENEE J.
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Desmond J.
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Nakia H.
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The truck was dirty and it smelled really bad! First off the hands free check in process needs to change. Second when calling people to verify then the caller ID should reflect Uhaul and if the person does not answer to call them a few times Third when opening at 10am on Sunday there should be at least two people. There was a line of people there at least 4. Fourth train your staff to have better customer service. When we were unable to get the lock open I had to wait until she finished with another customer for about 10 mins. She acted like she did not want to do her job!

Juan E.
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Fire everyone in the building.

Nolan Y.
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Customer did not leave a comment.

mauricine B.
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Keep up the good work

Jonathan E.
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After booking a truck over the phone with someone and going on a wild goose chase from location to location trying to find the truck we'd been promised was incredibly frustrating. Will never use Uhaul again if we can avoid it do to how poorly my wife and I were treated. We eventually were sent to a place that had a truck for us and they treated us well at that location and on the phone with the traffic center, but it was a stressful, miserable, and discouraging situation overall.

Kathleen B.
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They were friendly and very thorough with every part of my rental.

Almeaner W.
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Customer did not leave a comment.

HAROLD W.
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This location needs to add. WiFi network that customers can login into to help make the transaction easier on cell phones.

PAMELA S.
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Customer did not leave a comment.

BILLY J.
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TIFFANY S.
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Yolanda D.
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Staff were great but truck was dirty and smelled. Staff did explain why truck was in that condition but still...it was disgusting.

Jackie H.
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Customer did not leave a comment.

Victor W.
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Richard K.
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Khele H.
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Trucks needs serious maintenance. The truck that was rented to me has a major transmission problem. It caused us to drive very slow to the point we could not take it on the interstate.

Theresa D.
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Customer did not leave a comment.

Howard C.
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Jackie H.
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Service was great, my second time renting this week. Love the customer service agents!

Kayla G.
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Kathleen M.
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George D.
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Very helpful- great place to do business with!

Adrain M.
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Brenda M.
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Location is under construction/when construction is finished, I'm sure it will be excellent.

Maureen P.
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I am soooo sad that Kim will be leaving for another location soon! She will be missed. -- And renting our climate controlled units just won't be the same without her! :(

Samara S.
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The location and uhaul representative were both great. I did have a major problem with my original truck rental being canceled less than an hour from the time I was to pick it up, was told it had a flat tire. I wound up having to rent a 26 foot truck when I only needed a 15. Your system is not up to date as to what is and isn't available, places I was told according to your system that did or did not have available trucks was not accurate when I called the location personally. 2 times I have rented from uhaul in a year both time I had issues at the last minute with very little time to figure out what to do.

Robert B.
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Customer did not leave a comment.

Bethany W.
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Excellent customer service. Was very pleased and would rent there again. Thank you!!

charles W.
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Customer did not leave a comment.

Lilian T.
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Everything was fine!

Sammy W.
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Very nice Staff!

Jay S.
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Kim was very helpful and on point her shop was clean and the service was fast

Tykisha B.
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Customer did not leave a comment.

Doug M.
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Charles M.
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Harold M.
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Kuan S.
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This was NOT my original pick up location. I was sent here after the location in Budget Storage FAILED me with my reservation. They do need improvement suggestions. First a courtesy call advising renters the truck has not been returned and then sensing me to another location would have been less painful.

Donvon S.
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Customer did not leave a comment.

KENNETH W.
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The site manager was very helpful, courteous and knowledgeable. The entire experience was flawless from start to finish.

Jay L.
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Customer did not leave a comment.

VERONICA P.
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From this experience, I didn't see any room for improvement.

Kimberly S.
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Customer did not leave a comment.

conner L.
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Excellent pickup. Ms. Mary was very professional and polite. Facility was very well maintained.

Timothy B.
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ASKIA R.
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Donna G.
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Billy J.
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The representative who helped me was outstanding. She was friendly, knowledgeable, and professional.

No reviews have been submitted for this location.

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