Customer Reviews for Space Shop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Space Shop Self Storage

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Gina H. on

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The location was well lit at night and easy to find. The only thing I would change is to make the U-Haul drop box stand out more. It took several minutes of searching around the premises to find it. It is orange but it is small and because of the placement I assumed it was something other than a drop box.

Chester D. on

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Customer did not leave a comment.

Madison H. on

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Jasmine W. on

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Raymond H. on

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Latisia W. on

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The young lady at Space shop self storage was EXCELLENT!!! The lady at 1800GOUHAUL WAS AN AWFUL LIAR! VERY BAD FOR BUSINESS..

Paul R. on

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Kendra at Space Shop self storage saved the day by helping get to the vehicle, checking on me twice while I had the rental to make sure I had enough time and just overall making me feel supported. The U-haul App and self service feature on the website were a fail. It took 55 min from the time I arrived to driving away in the rental vehicle- I won't be using it again.

Kevin B. on

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Joe J. on

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Richard L. on

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Include mileage under a fixed amount.

Ryan F. on

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The Uhaul staff at this location was a pleasure to deal with during my rental.

Lori C. on

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Customer did not leave a comment.

William P. on

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The van was dirty when I got it with dirt from the previous user. I transported 6 or so boxes back to the storage facility, which should be able to be seen on the cameras, so the dirt is not from me, but I was still charged 25 dollars. I plan to discuss this with the person at the storage facility.

Rong P. on

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Customers need to be notified there will be a unreasonable high service fee for fill the gas and after hours service before they rent the truck!

Tim D. on

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What an awesome experience. I can think of nothing to improve this process.

Tyler W. on

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The lady at the front desk was awesome!

Hugo S. on

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In the on-line application I filled out express checkout - there was nothing express about it. Even though I entered private information (license number), I still had to do all manual checkin steps. I also didn't like having to give a picture of my license number (why is that). No you have my private information uploaded. Now that I have paid for the truck, can you remove my private information you have stored. That would be the copy of my license and license number information.

Karen R. on

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I spoke with two different ladies when checking out and returning the cargo van and both were excellent. Friendly, professional and quick - I couldn't have asked for better!

Elvis R. on

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Shelton W. on

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Unit was clean but was not as clean as it should have been.

Neal G. on

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Nothing, this was a flawless experience and Kendra was very helpful and pleasant to work with.

Johnny B. on

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Great to have trucks at the storage facility I was moving to. Convenient, quick and friendly service.

Milind I. on

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Almeta W. on

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Milind I. on

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Awesome service Thank you

MARIO W. on

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Great customer service experience

Kelly L. on

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Michael S. on

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thank to the wonderful staff

James W. on

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I booked a 9' Ford cargo van and it showed online that it was available. When I got there I got a Chevy van. Not sure if it was the same size but I know it's not as tall. I would have liked to know this ahead of time so I could check other locations...

Jeremy F. on

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First time using a U-Haul, and I was very impressed ! Definitely will be using again !

bruce C. on

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Customer did not leave a comment.