Customer Reviews for Space Shop Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Space Shop Self Storage

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Gwen M. on

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Have your people trained, and teach them to be honest and not say something that they know their not going to stand behind. When i picked up the lady said because i mention how bad traffic is on Sunday coming from the South, that she work late on Sundays So if we had that problem then so long as tge keys were in the box on Monday before she returned we would be charged for the 2days only. There was a problem in the parking lot of your location, the police had been called. I was able to get through before 4:45 and was in her office, my driver was blocked on Ronald Reagan at the light and couldn't get through. He arrived at 5:00, but she charged us for a 3 day. I had her calls the manager, he saud he was unable to correct and send me a new invoice. What? How can you justify such customer service? I'm a Real Estate Agent of 40 years and I plan to send a email to all the agents i can to warn them of U-haul scam. They're not upfront with you, they aay anything going in to get the rental, they then tell you something else. Very disappointed eith U-haul, and their practices. Shame on you!!

luis R. on

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n/a

Ricardo P. on

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Very quick and convenient.

Alex B. on

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The pickup location can learn a thing or two from this place.

SHANTALIEA H. on

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I brought truck back early and still charged for whole time. I called but noone returned call. Very frustrated

Abner B. on

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I would like to have purchased 65 inches tv boxes but none were available and larger mattress covers for king size bed.

Joseph D. on

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This was the best location that I have ever rented from. The guy was so nice and friendly and the facility was very nice and well maintained. He fit us in after another uhaul place was unable to fill our reservation. We will always rent from here from now on!

Rob S. on

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Sara R. on

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rashida B. on

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Check your trucks before you rent them the one that I had the battery died on me and I had to get a jumpstart

Calvin D. on

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Quicker check in

Charles P. on

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Customer did not leave a comment.

Rob F. on

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Heather and team were great! I'd use UHAUL again.

Tracey Y. on

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The storage place was great and people are very friendly. Nothing to really improve on their end.

Jhon R. on

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Customer did not leave a comment.

LouAnne C. on

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Outstanding experience! The customer service rep was extremely quick and efficient. We were in and out in a matter of minutes.

Janet L. on

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We dropped the vehicle after hours, but the facility is well lit with a convenient key drop off box. I let the staff know we would be dropping the vehicle ahead of time and everything went very smoothly.

CHRISTINA S. on

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Vivian W. on

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Frederick K. on

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Better Inventory so there is time to clean and turn trucks around.

Monique P. on

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Absolutely nothing. The person that assisted me with my reservation was very friendly, informative and timely. The building is also very clean and secure!

Kimmy B. on

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Jose N. on

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Edward M. on

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nice place very new in appearance. The lady was very helpful and nice.

Mark e L. on

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matt W. on

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The only problem was there were 3 closer locations to me but none had the size vehicle I needed so I had to spend more to rent a vehicle. When we are trying to save money buying a house. Vehicle was clean as was location. Manager was courteous.

Briana M. on

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Great service

lamont F. on

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My card was run three times. I have a overdraft .

Carmilla W. on

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They were awesome!!

Danielle P. on

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Gave me another truck because my reserved truck wasn’t available. Over charged me from my original ticket.

Jennifer F C. on

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Customer did not leave a comment.