Everything was great & easy!
VOLA L
Customer Reviews for Sparling Automotive & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend this location to anyone! The team at McLean U-Haul were highly professional and accommodating, and their customer service was second to none!!
Katy MThe associate we talked was very pleasant and helpful.
Valta TWindshield was so dirty on the inside I HAD to clean it
William VInside of the cab was filthy with chip crumbs and soda cans. A quick sweep and I had it looking much better.
Tobias KIt wasn't clear where to drop off the truck and trailer and there was NO (Key Drop Off Location). I had to leave the truck there and bring back the keys the next business day. I'm glad I was only 7 miles away. On a good note the men was very pleasant when I dropped off the keys.
SHERRY JVery easy and convenient for us to drop off the trailer.
Billy KHave no clue! They had me hooked up and ready to go in just a few minutes. Paperwork took longer but Frank was pleasant and thorough. Great experience!
darrel mGas not on full
misty RUnbelievable! Exactly the kind of Texas hospitality you'd expect.
Curtis SIt was a good move it was a new vehicle no problems only thing I'd say you need to make the cabs a little bigger I'm sixty-four and I had a hard time in the cab
Eric RComputer wasn't working and the employee didn't know how to operate the system . had to wait for a long time to get everything resolved and did not receive a paper receipt due to the inoperational system.
John RI shouldn't of had to travel 80 mikes to pick up the truck. I initially had an agreement to pick it up locally! Maybe uhaul shouldn't overbook
Michael MI had to put gas in it before I could start moving.
franck rService was excellant in every way thank you very much.
david cNot the location we choose, and was 90 miles out of our way . creepy location. We were charged for equipment we did not receive plus 50 more dollars than our initial online setup.
Dominic PI had no issues. Very accommodating.
JIMMY BHad to wait 30 minutes for the rental agent to get there.But the guy working the yard was very helpful, and hooked the trailer up for me, and even replaced a bad fuse on my truck.
EDWARD JGood easy & convenient
gonsalo cInside of truck cab had candy wrappers and something sticky on the floor and in some of the cubby holes... Not a bad thing, just not what I expected.
JERRY HHad to roust employee from bed and wait over an hour beyond promised time
ROGER CNothing it was a great experience.
ANGELA SAppreciated the help and concern for my safety!
Bo LGopd people, gret service!
CHARLES HFurniture blankets not very clean
BUSTER DThe employees were extremely friendly and helpful, making the pick up process very easy.
cheri wVery efficient.
ERNEST Rgreat job
SERGIO POwner was not at location. They asked me to leave the truck there with the keys and the contract in it. They kept the original contract which shows all charges after I let them know I needed to submit it to my company.
GABRIEL VNo improving needed. Excellent service. Great ppl with a lot of heart.
ROXANNE BMR. SPARLING WAS VERY HELPFUL IN GETTING US ON THE ROAD AGAIN, AS WE WERE BROKE DOWN. HE TOOK US TO THE METHODIST CHURCH SO WE COULD GET A BITE TO EAT AND REST. VERY HELPFUL THANKS
WADE GGREAT PEOPLE
KRISTIE Hvery helpful and considerate,would reccomend frank anytime
ROBERT ENOTHING, THEY WERE VERY FRIENDLY AND VERY HELPFUL.
MCLEAN IExcellent customer relation skills.
PHILIP F