This pickup location was excellent! I would use them again!
Customer Reviews for Spears Enterprises
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Spears Enterprises
The UHAUL location in Pullman, Washington is horrible. They cancelled our long-standing reservation just to rent the trailer out to others. It was complete bullshit. The location is Lewiston was amazing.
The experience was excellance in customer service.
I was very disappointed with the drop off process. I don't understand how living in 2020 that you cant confirm a drop off location at time of pick up. until i made a point of stating there would be issues with the new requested drop off location were they going to give me more days and miles. let alone the additional gas i had to use. I would have just taken the truck back to the location i pick it up from that evening. You all need to work on your system for drop off and show it when reserving the truck like you use to.
My rental truck had a severe vibration at hwy speeds... very annoying and tiring to drive this truck w either a bad u-joint or wheels that need balancing!
Due to the inexperienced personnel the dates of pickup were not correctly added to the contract, which caused us an extra days fee. It has been frustrating and a mess to try to straighten out.
Very friendly staff from the moment i called to reserve it to the time i dropped it off. Totally recommend them.
Brand new dealer did a great job Thank them for me please.😀
Met me out side easy drop off.
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