Customer did not leave a comment.Emerye H. | Overall Experience
Customer Reviews for Speedway Storage LLC
(U-Haul Neighborhood Dealer)
Cheyenne, WY 82007
(In front of Big Country Speedway)
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 9 am - 3 pm
- Sun: 1 pm - 5 pm
- Free towing inspection
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Joshua R.
Speed way storage was wonderful Chris the boss was amazing and she went above and beyond for me and can't thank her enough she is a great lady thank you so muchLADAWN P. | Overall Experience
When you pick up a truck I believe it should be filled with fuel. Ours was less than a 1/4 tank. There's enough stress associated with moving then worrying about filling up as soon as you pick up the truck.Brian R.
Customer did not leave a comment.Laurel Allison W.
Customer did not leave a comment.Xavier R.
Customer did not leave a comment.Diane L.
Customer did not leave a comment.James B.
Customer did not leave a comment.Don A.
The check in process was all done in the parking lot, did not enter the physical facility.Richard B.
Customer did not leave a comment.Doyle D.
Customer did not leave a comment.Olga M.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Denny J.
Excellent service! Step-by-step instructions! I was very well informed! I felt like family! Thank you!Misty K.
Customer did not leave a comment.Jane C.
Very unfriendly attendantMinerva S.
Customer did not leave a comment.Dennis C.
Manager was extremely nice and helpfulsandra M.
Customer did not leave a comment.Raymond C.
They were very accommodating - but it was very frustrating that I reserved a 26ft over a month prior and was only able to get a 20ft and then had to add a trailer. That has much less to do with the location and more to do with dispatch.Brandon K.
Customer did not leave a comment.judy S.
Customer did not leave a comment.Shirley S.
The UHaul website was not working for the lady and she had to call another location to remote check us out, but it all went smoothly and we were on our way in about 20 minutes total.Tammy K.
Customer did not leave a comment.Kimberly G.
Customer did not leave a comment.Steven C.
Customer did not leave a comment.Richard D.
Very nice units and personnel!NATHAN H.
Customer did not leave a comment.larry L.
Customer did not leave a comment.Willie C.
Location not well marked and is difficult to find when going south bound on HWY 85. Customer service was great once we located them.Mary M.
super friendly!! and helpful, awesome!ALLAN R.
Customer did not leave a comment.Kristine F.
Customer did not leave a comment.tracy R.
The person need to have a attitude adjustment.CLAYTON H.
Customer did not leave a comment.susan P.
Customer did not leave a comment.BRIT M.
Customer did not leave a comment.Bob L.
Customer did not leave a comment.rob H.
Terrible terrible experienceSarah L.
Customer did not leave a comment.Braidon H.
Customer did not leave a comment.RICHARD H.
The clerk there, Chris, was polite, accommodating and everything went well and without a hitch.Richard S.
Customer did not leave a comment.MICHAEL S.
Dropped truck off the night before no one was there.Carol P.
Customer did not leave a comment.Donald R.
Customer did not leave a comment.Alan P.
Customer did not leave a comment.Jay L.
Customer did not leave a comment.James B.
Customer did not leave a comment.Greg M.
Very nice to work withMike S.
Customer did not leave a comment.guillarmima B.
The attendant was very friendly and helpful, but it took a long time to do the rental paperwork. I think it was computer problems, but I spent most of an hour there before I drove away with the truck.richard S.
Customer did not leave a comment.Jeremiah H.
Customer did not leave a comment.Brandy M.
Have the employee be there the whole time it's open. Customers don't have time to wait around for employees not in office.geraldine J.
Customer did not leave a comment.John S.
Thank you!Michael P.
Customer did not leave a comment.Roseanne G.
Customer did not leave a comment.Dianne J.
Customer did not leave a comment.Joseph P.
Chris and Ruben are always very helpful and care about my safe travels. They provide helpful tips on trailer hitches and inspect the equipment with me before I leave the site.NORMAND C.
Customer did not leave a comment.Matthew K.
Customer did not leave a comment.John K.
My car had broke down on a Sunday morning and being a thousand miles away. I stopped by one Uhaul store & they directed me to another that had what I needed and I had rented a truck & a dolly & was on my way back home in no time at all. They all were very helpful & instead of being in a town waiting for endless time & bills from a tow company, mechanics, motels I paid a flat rate & was on my way. Thanks Uhaul.bobby D.
Chris made the truck rental a very pleasant experience.Dale L.
Customer did not leave a comment.Cindy L.
There were cigarette butts and gum in the ash tray...Clyde W.
From start to finish everything went very well, Thank You U-Haul!!!!CRAIG L.
Customer did not leave a comment.Jason L.
Very nice; opened on Father's Day for trailer pickup.Robert T.
Great serviceMIKE G.
A little confusing. When I made the res. I was to pick up at one location, but then a text arrived to go to another location.Joe W.
Just customer service.. the lady was nice but she needs to speed up the pace. If I'm getting charged for 6 hrs starting at 9:05am but over half hour of that is waiting on her, her printer and trying to locate the other guy to unlock fence. Then the guy hooking up trailer was super slow. Like I said they were very nice people but getting charged for time that I dont even get to use the trailer is wrong.Jeramiah H.
Customer did not leave a comment.Jason L.
Customer did not leave a comment.CAMI K.
Courteous, efficient and convenient.kenneth G.
Customer did not leave a comment.John C.
Customer did not leave a comment.Stella S.
Store offered to stay open a few minutes after hours so I could return the trailer. Thank You!Michael D.
Customer did not leave a comment.Roland L.
I had an email confirmation to pick up at a location that was confirmed. When I arrived I was told the trailer was at another location across town. I don't know why I wasn't updated as to the changes in the pick up siteJay M.
I HAVE BEEN RENTING YOUR TRUCKS FOR 20 YEARS. THIS TIME I HAD TO CALL YOU THE DAY BEFORE TO CHECK ON MY 26' TRUCK AND YOU DID NOT HAVE 1. NOT GOOD, HAD TO LOAD STUFF IN MY PICKUP TO GET IT ALL,MY CUSTOMER WAS NOT HAPPY AND I LOST MONEY ON THIS JOB....MARK B.
You cannot improve customer service at this location.ED G.
Customer did not leave a comment.SANDY H.
The rep was very knowledgeable, and VERY helpful/safety oriented. Gave great loading advice which we followed. Stayed open, beyond closing to help customers. Would use again!!micheal E.
Unfortunately we did not get off to a good start with Uhaul. We reserved our truck well in advance & were told it would be ready at 9:30am. The person who had the truck before us did not return it on time. Not Uhauls fault you say. My question is why schedule everything so close. Why would Uhaul in a town the size of Cheyenne have one 26ft truck? As a result we had a terribly long day.Phyllis K.
The computer/printer system was down for almost an hour. That place needs an "IT" upgrade, and they called uhaul center and u haul said they whole system was down??? Caused a wait and back log.Michelle L.
Customer did not leave a comment.Sydney D.
Was sent to drop off a trailer at location outside the metro area, it was after-hours but told it was OK. Got there, place was fenced. Was very uneasy about leaving the trailer along side the gravel road, but felt like we were doing as told.Craig S.
Customer did not leave a comment.TIM W.
Nothing it was awesome and Cris did a great job!LISA G.
Customer did not leave a comment.Cameron B.
This was not even the location I selected to pick up my equipment. Uhaul NEVER has held up to where I have agreed to pick up the equipment and I've had to drive 3 or more hours round trip to pick up what I need. The truck came very damaged and the oil change light was on the entire trip. I was only reimbursed $50 for the inconvenience...nowhere close to what it cost me to get my equipment. VERY VERY disappointed!!!Marc R.
Customer did not leave a comment.KILEY D.
Customer did not leave a comment.ralph A.
Customer did not leave a comment.cassandra K.
This was the worst experience i have ever had,nightmare. Your company's reservation system is a joke. I will tell everyone I know never to use Uhaul.Richard F.
Customer did not leave a comment.Wendy M.
Make sure all inventory is at the location. They did deliver missing inventory to my moving lication. They were very nice.JESSICA F.
Think overall it's silly I have to pay what I did. I didn't rent it for two days. I didn't even have it a full 24 hours. I told them it was just to haul my jeep back because it was cheaper than towing it with a company. Lady on the phone told me it'd be 250 and I ended up paying 80 dollars more.Reid R.