This Uhaul facility was closed when we arrived there. (They we're supposed to be open) It took 4 days and over 6 hours over the phone conversations to clear up the problem of returned equipment still showing as not returned. Apparently this facility is closed (at least for the time being) and no one bothered to let us know. Uhaul Regional Manager finally went there in person (again at least that's what he told us over the phone) and took care of it. We spend over a thousand dollars for move and for all the troubles Uhaul Baton Rouge reginal director offered $20 discount. Thank you for nothing. Still waiting on an email he was supposed to send us for his generous discount. Ps. Use the Uhaul facility on Greenwell Springs Rd. if you want to rent or return equipment in Baton Rouge.ALI A.
Customer Reviews for Spillway Seafood
(U-Haul Neighborhood Dealer)
Baton Rouge, LA 70806
Services at this Location:
- Mon: Closed
- Tue-Fri: 2 pm - 8 pm
- Sat: 11 am - 8 pm
- Sun: 11 am - 5 pm
Special Operating Hours
- 9/17/2021 - 9/30/2021: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no proper space to park a trailer. I made do though.Rex P.
The location was not open and I couldn't get in touch with uhaul until 30 min. I told the agent No one was there and he said .. he's not there either he is at the Houston call ctr so he can't help me. I stated I know you are not here. That was very humiliating for me . Relocating to another state and had to do a last minute run to storage . He told me to hold and never came back. Another agent did help me after over an hourJerri B.
Everything's ok and very good. ThanksAnh N.
UHaul needs to much clearer about how to pick up a vehicle when the business is closed. Tried to call UHaul, told to use website. Then said it couldn't read my location, tho location services was on my phone. Had to use another phone. Finally got the code for the key. Upsetting, since I had pre-paid. We started the move 1 hour later.Patricia P.
Customer did not leave a comment.Kallen P.
Customer did not leave a comment.JESSE R.
The most professional and customer friendly uhaul service I've ever experienced. I will definitely use them if I ever rent from Uhaul againSherwin C.
The drop-off site was not well-marked. To my eyes it looked like a residential house with a large grassy lawn, apart from the single U-haul trailer parked out back. Since I had already driven by twice at that point without recognizing anything more obvious, I started to think that the drop-off address was incorrect, at least until the attendant recognized my trailer.Pauline D.
Customer did not leave a comment.Dylan B.
She was very polite and helpful. Nothing to improve. I would use them again for sure.Fred B.
I have no complaints. Excellent customer service. The young lady was polite, courteous, and accommodating.ELLEN G.
Great customer Care. Best Experience everRicky W.
We were in & out in less than 15 minutes!Marc G.
Nothing. Easy and no hassle.Dawn V.
Polite & professional employees. Super nice transaction!!â˜ºï¸THONSA K.
Everything was great and the lacy who rented me the truck was great at her job . The process was easy and quick .Sharon Ann B.
Spillway went above and beyond with any questions and concerns.Monica J.
Friendly, Prompt, and Efficient service. They sale great seafood too.Keyonne T.
Fix your online check-in. I think it was almost a 30 minute long process and that's really unacceptable and not on the individual business owner but on you, U-Haul.Christopher A.
Customer did not leave a comment.ruby G.
Customer did not leave a comment.Tracy M.
When I went to return my truck the place was closed and when I went to uhaul.com/share and signed in there was not a record of me having a rental at all when i had the contract and the number in front of me. I wasted about a half hour on hold trying to figure out what to do with this truck so i wouldnt get charged for any additional days. Was late for an appointment i had with my daughter's college and was not very happy about it.candace F.
Customer did not leave a comment.Tyler D.