Customer Reviews for Splash Once 10.0 LLC
(U-Haul Neighborhood Dealer)

18 reviews

9121 Atlantic Blvd   Jacksonville, FL 32211

(904) 724-6802

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–3 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(904) 724-6802

9121 Atlantic Blvd
Jacksonville, FL 32211

Services at this Location:

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–3 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

GREGORY R. 
Rating:
1.0

It is not an actual business location and phone numbers provided for this location do not ring to Uhaul or any representative for Uhaul but a random person. Equipment was dropped off clean and on time the next morning with the Rep not there and took pictures of equipment with time stamps before leaving. Rep charged me for 2 days with a 3:15pm drop off when equipment was dropped off at 9:29am. Was on hold with customer service for 30+ minutes before Uhaul picked up to reverse my bill in which she could not reach location either with the numbers they had on file. Shady location and business practices at this location. Do not recommend at all.

Jonathan O. 
Rating:
5.0

David at Surface Prep Supply, 2619 Phillips Hwy was amazing!! After I was assigned to the incorrect place and was never sent an email to confirm the correct location. He followed us to the correct location to ensure everything was taken care of. Thanks for all your help! After we made it to the correct destination Corey was there to help me get into my rental van. He was very polite and efficient in making sure everything was correct for my rental and that the information that was provided matched. Thank you for helping me with my stressful day!

Heather O. 
Rating:
1.0

If U-Haul rep leaves before drop off time, makes no sense to have a late drop off time

Sydnee B. 
Rating:
4.0

None of my equipment came with the truck. It took 3 uhaul locations for me to get what i needed. It was not the atlantic locations fault; when it was scheduled via phone they didnt get a location with a truck my size or any equipment i asked for

Nicholas W. 
Rating:
2.0

I returned 2 days before the deadline and no refund

Orestes M. 
Rating:
5.0

Mr Carl was very professional. Helped me connect the trailer and explained everything clearly. I recommend this location. Great service

TOMASZ K. 
Rating:
3.0

Customer did not leave a comment.

Barbara N. 
Rating:
1.0

Agent was very nice, but it wasn't the location I had requested, and it appeared to be one that didn't do a lot of UHaul business. Not clear where pick up point was at the address. Signage for pick up should be improved.

Charles M. 
Rating:
5.0

No issues dropping off the trailer , kind and helpful personnel . Couldn't have asked for better experience. You guys rock! Keep doing what you're doing!

STEFAN B. 
Rating:
5.0

This location was great

Gustavo P. 
Rating:
5.0

Thank you!!

Tamika J. 
Rating:
1.0

Less then empty tank

Alison B. 
Rating:
1.0

Not recommend this location to anyone! Or have this location available as a uhaul station!! I was not comfortable being there! I was not comfortable dealing with the worker/owner of the business! There was no clear pricing!!! So I have NO IDEA OF WHAT I WAS BEING CHARGED FOR?!!!! Not happy at all!!

Amy H. 
Rating:
2.0

Check the equipment and stuff left behind. The back had items in it. It was bugs I had to clear out. Then when I went to pull the ramp out it was broke. My movers canceled due to faulty equipment so I had to move my storage alone. Thank God the storage company had two guys who were willing to assist me out of the storage space.

Kiesha L. 
Rating:
5.0

The service rep at the location was very professional and on point

Patricia B. 
Rating:
3.0

Customer did not leave a comment.

Leonardo O. 
Rating:
5.0

Great customer service at this location. They made my experience easy and accommodating.

Alvin N. 
No reviews have been submitted for this location.

Additional Services at this Location

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