Customer Reviews for Rosina Family Grocery And Variety Inc
(U-Haul Neighborhood Dealer)

Rating:

2.0

Lighy bulb for Right turn signal was burnt out. Vehivle was cluttered and dirty

Rating:

2.0

App experience was horrible, don’t give us vehicle number or tell us we needed to go inside to get keys

Rating:

2.0

The equipment requested was not available. The vehicle was full of garbage and I needed to be swept out. The store was not open at the time requested for pickup, with a call from me the did come and we got going 1/2 hour after the time requested.

Rating:

3.0

We booked the truck for 9AM. Could not do self check-in because there was no clear instructions on how to unlock the truck. Owner didn't show up until 9:15am. The truck was clean, but the gas was only a quarter tank. This caused another delay in my move because I needed to get gas. Overall experience was average. Please ensure that the gas is full for the next renter. They will have a better experience if you are on time and have no delays.

Rating:

3.0

I have booked u-haul for 3 hour but I got message stating that I have to return in 2 year

Rating:

5.0

My first time using this location. Excellent customer service and easy chec-in process. Passenger side rear blinker was not working so used hand signals and some leftover fast food wrappers from previous user left inside, which we threw away. I would definitely use this pick up spot again.

Rating:

5.0

Nothing, the guy on the shop was so nice and very helpful for us!! 😀

Rating:

5.0

The service by the people at the location was great. Friendly and prompt.

Rating:

5.0

Amazing experience.

Rating:

5.0

Fast and friendly. Recommended.

Rating:

1.0

we were over charged 2 days instead of one, two times for a dolly that was not in the van. this is unacceptable. not a happy camper.

Rating:

3.0

My pick up location was changed Made me travel 5 km further to pick up. Very inconvenient with no compensation. Added extra time to my day. Cost me more.

Rating:

1.0

Well, to do the paperwork I had to wait 45 minutes after another customer. Then they couldn't find the keys for 10 minutes. Once I got up to the queue the sign was quick and fast. And on the last stretch of a very stressful move the truck wouldn't start. After call roadside assistance where they were located in the states they gave us an estimate of 70 minutes cutting into a very tight schedule for the day. After calling a friend for a boost he suggested wiggling the cables on the battery. When I did that the vehicle started, so we solved our own problem. All in all it was terrible service.