Customer Reviews for Squeeky's
(U-Haul Neighborhood Dealer)

266 reviews

32211 Hwy 200   Sandpoint, ID 83864

(208) 263-5936

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Services at this Location:

Contact Us

(208) 263-5936

32211 Hwy 200
Sandpoint, ID 83864

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Dustin helped to make sure I was credited for the gas and cleaning.

PATRICIA M. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Y. 
Rating:
2.0

Uhaul is over priced.

Lynne H. 
Rating:
3.0

Customer did not leave a comment.

Mike R. 
Rating:
4.0

Customer did not leave a comment.

Guillermo C. 
Rating:
3.0

Customer did not leave a comment.

Devin F. 
Rating:
5.0

Customer did not leave a comment.

Curtis S. 
Rating:
4.0

Friendly staff. Truck got a flat tire after we left within 10 miles of the facility. Roadside assistance did not answer the phone until 42 minutes after I first tried contacting them on the 800 phone number. That was a terrible response time.

Ken W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
5.0

Squeekies was great, the folks there were super nice and helpful. The U-Haul experience not quite as great. We reserved a 15' truck in Ponderey and got sent to Hayden (40 ish mile's away) for a 20' truck instead. Took quite a bit of back and forth to get closer.

Alicia E. 
Rating:
5.0

One of my best experiences in dealing with a local business in recent memory. Beyond helpful, courteous and pleasant. This is a great business to have in the area. If they can improve on perfection I would like to experience that.

ERIC M. 
Rating:
5.0

Customer did not leave a comment.

Litehouse D. 
Rating:
1.0

Make business hours Saturday and Sunday from 7 am to 7 pm. The online check in is a joke. Don't put two trucks next to each other with the supposed same combination.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel S. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

My reservation was at A to Z rental in Ponderay, ID. I showed up on time with my email confirmation and they did not have a truck for me. Somewhere Uhaul dropped the ball and the people at A-to Z rental are very rude, could care less, and not helpful there. They need to not be a uhaul location. Squeekys thankfully saved the day

Tyler W. 
Rating:
5.0

Customer did not leave a comment.

MARIUS B. 
Rating:
5.0

Very good experience with Squeeky's…

terry G. 
Rating:
5.0

None

William P. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Bill H. 
Rating:
4.0

Customer did not leave a comment.

LINDA F. 
Rating:
5.0

Customer did not leave a comment.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

robert J. 
Rating:
4.0

Customer did not leave a comment.

Susan S. 
Rating:
4.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

These people were awesome

RANDAL P. 
Rating:
4.0

Customer did not leave a comment.

DARCY F. 
Rating:
5.0

Everything was great. A+

William P. 
Rating:
5.0

Customer did not leave a comment.

TONY W. 
Rating:
5.0

Great service. Will recommend and use again

James S. 
Rating:
5.0

Customer did not leave a comment.

Kristie G. 
Rating:
3.0

Vehicle dirty and had no cruise control.

David A. 
Rating:
1.0

I mid-week before our weekend pick up to make sure everything was in order...it was a disaster. It took us 3 hours and a lengthy conversation with Uhaul management to be able to retrieve it. It lead to a mental break down. Uhaul is awful.

Lindsey D. 
Rating:
3.0

The website is ridiculous! First of all it shouldn't matter if my location is turned on on my phone. I spent 20 minutes trying to satisfy your computer and another 45 minutes waiting for your website to work. So I could pick it up. Then when I dropped it off I had to struggle with the website again. It wanted pictures but wouldn't give me the option to load them. It should have been very easy but it wasn't.

Katherine S. 
Rating:
5.0

great people fast serivce. great experience.

Basil S. 
Rating:
5.0

Customer did not leave a comment.

Maryann L. 
Rating:
5.0

Very nice folks. Very helpful.

William P. 
Rating:
5.0

Customer did not leave a comment.

Richard V. 
Rating:
5.0

Customer did not leave a comment.

Glen W. 
Rating:
5.0

Professional

William S. 
Rating:
5.0

Top notch service!

NIC K. 
Rating:
5.0

Customer did not leave a comment.

Litehouse D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
5.0

Great customer service and very helpful staff! Made my move a lot less stressful.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
4.0

My UHaul contract required that I drop off the UHaul Truck (& a hand truck/"utility dolly" and 12 furniture pads) at a time that Squeeky's was closed so I parked the truck, completed the online drop-off process at www.uhaul.com/share and then called Squeeky's ....leaving a message regarding the drop off information. I all worked fine. Squeeky's open a little later today so I will call them again just to make sure everything is A-OK. Thank you. Jim

JAMES H. 
Rating:
3.0

I was very frustrated because even though I reserved a big truck for our move day to be picked up at the closest location to us, on the day of our move the truck was not available there! We had to drive 50 miles to pick up a truck from another location! So I was not pleased at all with U-Haul !

Sylvia R. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
4.0

Customer did not leave a comment.

Doenene L. 
Rating:
5.0

Customer did not leave a comment.

Barbara T. 
Rating:
5.0

As a repeat Uhaul customer for years I can easily say this was the most courteous and painless rental so far.

Vincent D. 
Rating:
5.0

Speedy and professional service. All equipment worked as it should and was properly installed on my vehicle. I would reccomend this business.

Erik R. 
Rating:
5.0

Excellent service at Sqeekees

jesse B. 
Rating:
1.0

Wouldn't recommend to the devil

CADE C. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Dustin is wonderful and extremely helpful. I've rented from this location many, many times and won't go anywhere else!

April H. 
Rating:
4.0

It would have been helpful if the person could have helped me out to the truck with the blankets.

Jennifer B. 
Rating:
4.0

Customer did not leave a comment.

SUE F. 
Rating:
4.0

Customer did not leave a comment.

Christopher J. 
Rating:
3.0

There was sand all stuck and caked up that we had to break loose I. Order to hook the trailer to the dolly.

krista R. 
Rating:
4.0

Curtis was friendly and helpful. Some of the decals were peeling off the trailer so I couldn't see all the instructions, but we figured it out.

Silver Creek Stu I. 
Rating:
5.0

Customer did not leave a comment.

Selina S. 
Rating:
4.0

Customer did not leave a comment.

Avery B. 
Rating:
2.0

Any and all equipment that is rented from squeezes needs to be better maintained and looked over before it is rented especially for across country usage and rental.

adam F. 
Rating:
5.0

Customer did not leave a comment.

DON B. 
Rating:
5.0

Customer did not leave a comment.

Kathleen D. 
Rating:
5.0

Nothing that I know of. Dustin does a great job and takes great care of his customers. I couldn't recommend him more highly!

Frederick T. 
Rating:
4.0

Make sure the truck has good tires. The front tire blew while driving on the freeway. Could have resulted in injury or death. Both front tires were balding.

Marc W. 
Rating:
5.0

Awesome customer service, squeaky's is the best U-Haul experience I have had moving

Oland S. 
Rating:
5.0

Every thing was perfect except the cab smelled so bad had to buy cleaner to just make it barely bearable to ride in. Really not kidding. Cost me 20.00 to fix. Loved the truck tho but should have blue. Tooth, just saying

Don Y. 
Rating:
5.0

I have done business with this place since the early 80's and I am so pleased that the current owners have continued the excellent service as the original owners. I would always recommend this place to anyone that asked. Great job you two!!

PAUL S. 
Rating:
3.0

they had a commuter van when I checked out the location which I really wanted to rent, but when I came back to rent they said it was gone, so I had to rent a box van, when I brought the box van back, Lo and Behold the commuter van was there on the lot, it cost me an extra $50.00 to rent the box van, very frustrating!

Lanny N. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
3.0

Took about an hour to get trailer. Very slow service. Trailer was not swept clean.

Louise Z. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Employee identified an unsafe problem with my hitch that a friend had given me and had the parts and tools to correct it. Very glad he did as it could have been and issue down the road. Very much appreciated!

Lester M. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
4.0

The only negative was that I was told the truck was full and it was down an 1/8. When I actually filled it, it took just over 100 miles to get the dial to the same spot it was. I should have checked before I left. My fault. The customer service was great though.

Tammie H. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
2.0

Have them check the trailer when someone turns it in. There was cardboard left inside, and it had a flat tire when I got it home.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Courteous , helpfull

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN D. 
Rating:
5.0

No improvements needed, we have rented from Squeeky's multiple times over several years and they are always very professional and great to deal with. I have also recommended Squeeky's to others over the years and I will continue to do so in the future.

Dave C. 
Rating:
5.0

Absolutely dissatisfied with uhaul. I rented a one way contract only to find that wasn't so. Was told I needed to drive 3 hours out of my way at 5:00 on a Friday night to return the fricken trailer, when I was at the location given to me to return the trailer. Uhaul's software needs a major fix. Was told by customer service at uhaul that it wasn't their problem that I couldn't return the trailer to the destination provided to me at check in. Absolutely horrible unacceptable user experience. The independent dealers were very customer service accommodating.

Kevin G. 
Rating:
4.0

I used and appreciated the self return process.

JEREMY B. 
Rating:
4.0

Customer did not leave a comment.

Phylliss M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK H. 
Rating:
4.0

Customer did not leave a comment.

Brent C. 
Rating:
3.0

Usually great service at Squeaky's. First time bad service. I told him that I needed help disconnecting the trailer because I couldn't get the hitch off. He said I had to back it into a tight slot by the other trailers and disconnect it. I backed it in. I told him I had tried to disconnect it and couldn't. He said try again he was busy. I did and told him again I couldn't do it so he finally came out and disconnected it. He never opened or inspected the trailer. He wasn't the owner. Usually good service here. Also, no mask.

Steven G. 
Rating:
5.0

Curt was very nice and super helpful!!

Lonitta M. 
Rating:
5.0

Excellent customer support

daniel R. 
Rating:
5.0

Customer did not leave a comment.

C J K. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Very good experience with Squeeky's Uhaul. I will use them again. Kurt was exceptional. I will refer them if possible as well.

David R. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
No reviews have been submitted for this location.

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