Maybe don’t tell the customer that the vehicle would be 20+ miles closer than it actually was, and then charging them extra mileage when it was the company’s fault. 0/10 experience from the company itself. Will never use again.
Derek T
Customer Reviews for SRC Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We signed up for a rental very close to our home. We were transferred to another location not as convenient. After missing our time slot we were then transferred to another location an hour away. While we are very happy that a trailer could be found for us, we really had assumed that because of a reservation the trailer would be held for us. Not so! Everyone we worked with however, was extremely helpful!!! We certainly do appreciate that!
JoAnne AI think I would have liked it better if we would have went to a place that was returned with a person. It was all new to me but everything was OK.
Jack WGet them more trucks and things.
dawn cExcellent customer service and very helpful friendly and courteous
chad g