Customer Reviews for Stadium Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stadium Storage

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raymond D. on

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Customer did not leave a comment.

amanda A. on

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Maria F. on

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Did not drop van off - my friends did. From what I heard, everything went smoothly.

Carolyn A. on

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Steven K. on

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Very friendly and helpful owner. Have really enjoyed dealing with this location out of all of my moves and UHaul rentals!

Judythe S. on

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Nothing

Stanley B. on

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LOUISE D. on

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Too expensive with hiddens fees. Borderline false advertising. Computer problems delayed me and was not hapoy with that. Manager Mark was a good rep for Uhaul.

Geoff K. on

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Very friendly and helpful staff. Thank you!

Roger H. on

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U-HAUL computer site had problems that was a delay in our daily activity schedule!

Paul C. on

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Michele A. on

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Fix your reservation system. I waited 1.5 hours for my pick up as they couldn’t get the system to work. Very frustrating. This was Not the location’s fault.

Jeffrey R. on

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Lynn D. on

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DONNA H. on

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Tom E. on

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I can't identify any improvements. The man on duty is terrific.

David F. on

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Christy D. on

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Carlos R. on

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Excellent service and faster

Christopher F. on

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Ilene R. on

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Terry C. on

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service was fast and friendly. i will be back next year

Katia K. on

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Andrea L. on

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I think it's a bit ridiculous that I have to pay for time, mileage, AND fill up the tank again. That being said it was pretty reasonably priced

Kelly D. on

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Nicholas A. on

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Robert S. on

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Rachael L. on

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Friendly staff and a great experience. Moving is always tough, but the folks at Stadium Storage made the truck rental painless. Thanks!

Justin G. on

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Marc and the other man were nice, helpful, and knew their jobs. Thank you

Mitchel M. on

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Line was long, could use another desk employee.

Steven B. on

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This is a dirt-lot facility with a single person manning a tiny but very busy office, just off the UMass campus in Amherst MA. I made a reservation several days in advance, to pick up a truck at noon on the day of my rental to move some furniture. Two evenings before the rental date I received a notice that my reservation was for 3:00 PM, not noon, pushing my loading schedule out. Not that big a deal for me, but I wanted to see if an earlier pickup would be possible. It took three calls to get through to this facility the following day: my first call at about 9:00 AM went unanswered, I left a voicemail on my second call at about 11:00 AM, then some hours later I called again -- this time my call was picked up and a very harried-sounding employee said he had meant to call me back but was extremely busy. He said it was possible that I might be able to pick up a truck before 3:00, but he had no way to predict -- honesty is nice! The day of the rental I stopped by this facility to check availability at 1:00 -- there were 4 trucks of the size I had reserved available on the lot, but there was also a substantial line of customers waiting for help. It took about a half hour to get through the line. The person working the desk was positive, friendly and clearly competent, but just as clearly was having to work very hard to get through his workload.

Meghan B. on

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Customer did not leave a comment.