Customer Reviews for Star Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Star Storage

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Brian B. on

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Very Friendly and helpful

Luis M. on

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The place where I picked up the truck was clean and the gentleman that took care of us was very helpful and attentive to us. The problem that I have is with the condition of the truck itself which was not mechanically well maintained at all. The truck drives very rough and when someone is renting such a truck, that is that big and to drive over 500 miles, It is very disappointing to see how Uhaul would accept such vehicles available to rent. The tires don't seemed to be in good condition which is a big safety hazard. This definitely has broken the trust and loyalty that I have had with the Uhaul brand. I was so relieved with the fact that I was done with the move and that we made it ok, that I forgot to tell the drop off place about the safety and driving issues with the truck. If you get this message, please let them know as no one should be driving that vehicle until it's repaired.

Irma W. on

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Customer did not leave a comment.

Gregg S. on

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Customer did not leave a comment.

Roger N. on

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Customer did not leave a comment.

Tyler L. on

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Customer did not leave a comment.

Roy D. on

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Customer did not leave a comment.

Lara B. on

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The drop off point is very unclear and there is no designated key drop. They need to put up signs and be clearer about the entire process. We went after business hours and were very confused.

Idrissa M. on

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Nothing this was really simple and easy and fast

Riaan S. on

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I did not know where exactly to drop the keys. It wasn't clear what to do as there wasn't a clearly marked sign. And because it was outside of business hours I had to call u line for assistance.