Customer Reviews for Station Service Johnny Enr

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Station Service Johnny Enr

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daniel d. on

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VERY GOOD SERVICE AND GOOD EQUIPMENT.

FREDERIC M. on

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Très bon service; je n'ai pas à attendre longtemps. Gens courtois , et professionnels!

francois a. on

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S’assurer que les clients précédent, qui loue un véhicule, le ramène à temps.

andre c. on

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Délais et retard pour l'heure de disponibilité du camion, arnaque pour le prix de l'essence au retour, au moins 25 cents de plus le litre (non affiché).

Pascal c. on

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Isabelle V. on

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enzo s. on

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Hire employees with better people skills , I was treated as if I was bothering him, the clerk was extremely stressed and made the experience very unpleasant, I would not recommend this location to anyone, I also feel that your policy of 100$ for every 10 minutes you are late returning the truck this adds more stress to an already stressful situation, I very rarely do evaluation but I felt it was very important to do yours, thank you!

jean m. on

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ALAIN P. on

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Steeve L. on

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fast-simple service, tanks

christian a. on

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Hello ! I had an awesome experience once again . "Keep on " Have a great day ! Christian Ayotte

richard g. on

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Micaela A. on

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billy s. on

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RICHARD B. on

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s/o

sabrina f. on

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Personnel très gentil.

claude b. on

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Stephane C. on

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eric c. on

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pascal m. on

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serge a. on

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Service courtois et simplicité pour louer avec disponibilité à la dernière minute.

richard b. on

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nathalie c. on

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sylvain m. on

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michel g. on

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alain l. on

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J'ai été très déçu car j'ai louer un 20' alors que le camion que j'ai eu n'avais que 17' de boîte intérieur. Ce n'est pas calculable avec le petit 2' au-dessus de la cabine du chauffeur.

Mathieu B. on

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Hi, First of all, the cargo van I rent was only 8761km used. However, he still have already a yellow check engine on and a pressure tire gage on. A mentionne this to the operator of the gaz station who run the rental for u-haul. He only said he already know the probleme, the check engine is for a oil changed due for next week, and not to worry about the tire gage. Also, the contract mention the amount of gaz to add after the job. I respect that and the gage was above the F indicator. However, the guys at the gaz station force to really put the tank gaz full. The point about this, his gaz price is way over all other gaz station. I have serious doubt that U-Haul accept the fact that a Neighborhood Dealer make serious money over U-Haul client... So for all of this, I’ll not recommend ...

Marc B. on

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système d'échappement défectueux, erreur de facturation, Uhaul appelle cela un 20' mais c'est plutôt un 17...18' plus la petite section au dessus du cab……

dany t. on

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Plus chère que les autres finalement.

michel g. on

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jean m. on

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Moujib D. on

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Camion fait trop de bruit au moteur

Patrick C. on

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I said no to the $10 a day insurance,, and at the end, they still made me pay!! WTF?

Serge B. on

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Cabine poussièreuse, Indicateur de pression de pneu allumé, check engine allumé. Service rapide et courtois

stephan o. on

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gabriel m. on

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Nous avons eu un excellent service de Ronald .

jean guy g. on

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Sébastien E. on

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serge b. on

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Claire l. on

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The owner was very impolite, talked loud, I rented for 24h told me I had to get it back by morning. That the site was wrong, charged me more for the dolly. This man doesn’t represent your company in a good way at all!! I will never rent again at uhall.

normand t. on

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Si votre établissement de québec avait le même sousis pour sa clientèle qu'a Repentigny je suis assuré que je serais en train de vous remercier pour le dévouement de vos franchisés, alors chapeau à l'équipe de Repentigny.

catalin p. on

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Frederic c. on

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mario g. on

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Jonathan P. on

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SYLVAIN C. on

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jean pierre v. on

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J’avais réservé la veille une remorque pour 10:30 et je suis finalement parti à 11:45. Lorsque je suis arrivé la remorque était pas encore arrivé (elle était supposé être de retour à 10:00) mais personne n’a fait de suivi à 10:00 afin de m’avise qu’elle serait en retard. Après 45 minutes de retard le commis à communiqué avec son supérieur pour lui dire qu’il y a une remorque en arrière de 3 autres remorques. Le commis a eu de la difficulté à rédiger le contrat car la remorque n’était pas dans le système. Après avoir appelé à nouveau son supérieur qu’il a trouvé une façon de contourner le système. Donc en conclusion il faudrait faire un suivi plus serré avec les retours lorsqu’il y a pénurie de remorque ou les transactions entre deux locations sont courtes.

alain c. on

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ROLAND C. on

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pascal c. on

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tony h. on

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Jade C. on

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To give them the right truck and not call them 4 hours later requesting you drive the truck back after your move due to their employee giving you the wrong truck and not wanting you to leave this truck at the location written in the signed and discussed contract.

Jean-Claude B. on

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You should put two people for the opening. I reserved two weeks in advance and it took 45 minutes to get the trailer. I think the guy was missing training and coaching.

transport a. on

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jacques l. on

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beaucoup mieux qu avant U haul ...beau camion ..bon service..merci

JEAN PIERRE L. on

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celine b. on

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MICHEL L. on

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Excellent and fast service.

gino b. on

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denis b. on

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toute est parfait truck solide et econome.merci

marcel p. on

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J'aimerais bien avoir les messages en français svp sinon, rien a dire avec le service et l'équipement louer. Merci, je reviendrai

FRANCOIS L. on

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chantal c. on

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yvon p. on

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colette m. on

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Je suis très satisfaite

marie josée D. on

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nous avons dérangé le monsieur durant son petit déjeuner et il n'était pas content. Sacre et bougonne après moi. A passé son temps a critiquer la compagnie U-Haul..... Nous n'avons pas eu ce que nous voulions comme remorque et nous avons dû payer plus cher. Je ne retournerai jamais dans ce garage.

daniel p. on

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Rien a redire. Bon service, rapide et courtois.

thivierge a. on

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price ok

Charles T. on

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lucie a. on

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Maxime R. on

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jean c. on

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Josee D. on

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dominique t. on

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Steve G. on

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alain s. on

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NICOLAS R. on

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I drop the trailer on the highway! When running!!!!!!

daniel l. on

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Très bon service samedi et dimanche jusqu à 10 km

OUMAROU M. on

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Ils forcent un remplissage à leur station avec un prix d’essence plus élevé qu’ailleurs.

alexandre l. on

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Excellent service et une grande ouverture de la part de la personne sur place qui a sue nous donner une entière satisfaction en lien avec notre expérience de location. Merci !

daniel l. on

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Bon service

DONALD M. on

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J'ai un super bon services MERCI Ronald

Marie Nathalie V. on

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Eric L. on

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Really nice guy. Took care of everything. Very polite.

gilles g. on

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Maintenir la bonne qualité du service actuel, rien à dire

nicolas s. on

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Pourquoi ce questionnaire est seulement en anglais? J'ai loué un véhicule de type éconoline. Sur le site internet c'est inscrit seulement 20$. J'ai utilisé ce véhicule seulement 1h30 et mon prix a été de 116$. L'aiguille à gaz ne fonctionnait pas, alors comment savoir si le véhicule était vraiment plein à mon départ? Je me suis senti volé. J'ai souvent loué des cubes chez des compétiteurs et ça me coûtait moins cher pour 24 heures...

Chris G. on

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First site didn’t have the trailer. Sent to another location. Made me really late for my appt. wish I would have known sooner. Not the first time U-Haul gave me the run around. Perhaps another choice next time. Second location, person tried to speak English and accommodate my needs. He was helpful. Trailer tires on driver side were bald.

gaetan p. on

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Jose Alexi R. on

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the pick up location for the truck was changed. far from my address but the rest is ok.

jean l. on

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Legault G. on

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rene d. on

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daniel A. on

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Voir à fournir un véhicule en bonne condition avec un système de chauffage fonctionnel à 100% et non avec une commande de réglage non fonctionnel ( défroste / chauffage au pied fonctionnel qui ne fonctionnait pas Et la jauge à essence exacte et un chek engins non allumé qui accroît les risque de ne avoir de problèmes avec le véhicule .

Richard C. on

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Maxime R. on

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jean b. on

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Olivier S. on

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Irritant majeur..nous avons du faire 3 adresse a destination avant de pouvoir y déposer le camion..le 1 er n’existait plus depuis 2 ans,20 km plus loin l’autre ne reprennait que ses camions pour finalement faire 50 min de route avant de pouvoir laisser le Uhaul..vraiment décevant..une mise a jours des dépositaires qui reprennent les camions est tres nécessaire!!

Max S. on

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Annick T. on

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Vous trouverez mes commentaires dans ma plainte envoyée hier par courriel

andre s. on

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