Customer Reviews for StaxUP Storage of Menifee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StaxUP Storage of Menifee

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Christopher S.
Rating:

This location was no help they just said I had to call the corporate number.

Jennifer V.
Rating:

I dropped off after hours but the drop off system was very user friendly.

Kenya H.
Rating:

Very professional help make my move very smooth and easy

CESAR A.
Rating:

Very friendly.. quick and efficient

CHRISTOPHER W.
Rating:

Customer did not leave a comment.

LAUREN P.
Rating:

Customer did not leave a comment.

Ada R.
Rating:

They received me with no problem and were very courteous and helpful.

Yolanda B.
Rating:

Customer did not leave a comment.

ARLENE C.
Rating:

Customer did not leave a comment.

MARK J.
Rating:

Customer did not leave a comment.

GLENN W.
Rating:

Customer did not leave a comment.

CHRISTOPHER W.
Rating:

Tell your employees take off their dumbass trump shit

BRANDON H.
Rating:

Ensure reserved equipment is available.

CANDACE E.
Rating:

Great Staff and a very easy rental process!!

Steven R.
Rating:

Customer did not leave a comment.

Jacqueline W.
Rating:

Customer did not leave a comment.

Nikki V.
Rating:

Customer did not leave a comment.

Clifford G.
Rating:

Easy Peazy, Lemon Squeezy

TYONJA T.
Rating:

Return service was horrible. They rented me a truck that smelled so bad like urine. When I returned it I was waiting for the office to open an employee came out and asked what did I need after I told him he stated "it's been smelling for months we don't charge for cleaning " With COVID-19 every truck should be cleaned.

Joselyn B.
Rating:

Fast and courteous. I was allowed to leave my private pickup in the gated area for when I returned the U-Haul truck. Saved a Trip saved having my wife coming with me.

DEBORAH P.
Rating:

I recommend this location because I have received nothing but kindness from Staxup Storage. Jennifer is the Best!

Marshall W.
Rating:

Customer did not leave a comment.

JAGDISHBHAI P.
Rating:

Good

LORIE M.
Rating:

nothing, office was clean and bright, service was excellent quick and easy

Layman M.
Rating:

Customer did not leave a comment.

Francisco C.
Rating:

Customer did not leave a comment.

SHAWN C.
Rating:

This is our favorite place!! Always clean always perfect!!! Always kind!!

Randal S.
Rating:

Was in and out in less than 5 minutes!

CRAIG M.
Rating:

Established times should be kept. Closing time is listed at 5:00 but I was told it would be 4:30 and then I went to turn in our truck and the office had closed at 4:00.

PEDRO D.
Rating:

Customer did not leave a comment.

Mark J.
Rating:

Your app couldn't locate my position via GPS, but I dropped the keys into the after hours box and it all worked great.

paul L.
Rating:

Customer did not leave a comment.

DAVID H.
Rating:

They sent me out knowing both headlights were broken. Key had problem in the ignition. Truck was filthy outside.

STEVEN K.
Rating:

No improvements needed

DAVID D.
Rating:

There was a issue with the key. It was hard to turn the key so there were a couple of times where I didn't think I would be able to start the truck. When I returned the truck and reported the issue I found out that the employee knew about the problem but didn't tell me. Knowing would have been a big help and would have helped relieve some stress.

Phillip C.
Rating:

N/A

ALFREDO H.
Rating:

The truck was in bad condition the headlights were broken and the United had several scratches and dirty inside

jeremy T.
Rating:

Customer did not leave a comment.

SYLVIA M.
Rating:

I ended up with a brand new truck and the staff was absolutely fantastic

Jeffrey L.
Rating:

Customer did not leave a comment.

Billee J.
Rating:

The back of the truck was NOT clean when I picked it up. I had to sweep it out myself before I could use it.

AURELIANO J.
Rating:

Customer did not leave a comment.

RANDALL C.
Rating:

Friendly, fast service. Great attention to details and enjoyable dealings with staff.

linda S.
Rating:

Customer did not leave a comment.

KIRSTINA S.
Rating:

Customer did not leave a comment.

Demetrick M.
Rating:

No improvements needed; friendly staff. Excellent service.

JERRY F.
Rating:

Customer did not leave a comment.

Jeffrey I.
Rating:

Treat them like I was treated. My experience was very positive.

MICHAEL B.
Rating:

Customer did not leave a comment.

CAL C.
Rating:

Customer did not leave a comment.

PAUL ABRAHAM B.
Rating:

Customer did not leave a comment.

Jennifer A.
Rating:

Customer did not leave a comment.

WENDELL H.
Rating:

Very personable and polite

RAYMOND M.
Rating:

Perfect five stars.

CYNTHIA C.
Rating:

We were able to secure a truck for a good price with little notice. Check in and out was very easy and quick. The owners were very nice and efficient. We will definitely use them again and will refer friends.

ROBERT S.
Rating:

Actually call to confirm the location actually has the truck because I dealt with a complete nightmare all the way around! Poor service all the way around

BERNARD MICHAEL C.
Rating:

Very Friendly and knowledgable people

ANDREE R.
Rating:

Customer did not leave a comment.

Tyron P.
Rating:

My trunk keeping flashing that it need an oil change. The Uhaul website stated that this location had 24/7 self-service but it didn't. Lucky, I was smart to arrive early to question it before they closed. There is a rental rate of $19.99 on my bill which I understand, but what I don't understand is the additional 39.90 rental charge. Is that hidden fee for using there vehicle? I wish the rep told me when returning the truck after hours, verify your vehicle via Uhaul/share. Didn't know I had to until I was charged and the saw the note on the contract. The website said I had 2 sites to rent a trunk, but site stated they don't and Uhual has them falsely listed as a provider. Lucky, the other site was close by.

WALTER L.
Rating:

Tony is great. They need a truck wash station

MINA K.
Rating:

I did not have any problems renting uhaul everything was good enough for me

Jennifer H.
Rating:

I just want to say that Jennifer was super friendly and nice and made the experience very easy.

Norris M.
Rating:

Saturday August 1st it was very busy. Jenn was very efficient with check out and check in. I will use this U-haul business again if needed.

NATALIE T.
Rating:

Customer did not leave a comment.

DANIEL R.
Rating:

Nothing ! I was satisfied with the service !!

FRED N.
Rating:

I have rented from them before still very good for me

Tyler K.
Rating:

Nothing was ready for me, it took over an hour just to get to the truck because it was still in the gated return area,I had to wait on hold with customer service for 45mins just to get the gate open, I had to track down my own dollies, my moving blankets paid for were nowhere to be found. The one hour delay cost me more money then the actual truck rental due to all the labor I had sitting waiting for the truck..

EDDIE P.
Rating:

Friendly and good service..

MARTHA R.
Rating:

Excellent customer service The couple are just adorable and of excellent character and integrity.

Crystin G.
Rating:

Customer did not leave a comment.

Sandra C.
Rating:

Customer did not leave a comment.

Daniel C.
Rating:

Floor inside the truck was filthy. I had to mop it because I was moving mattresses. I used an old towel to mop, it was left so dirty both sides!

Cathy P.
Rating:

Customer did not leave a comment.

HEATHER S.
Rating:

This location accomodated me last minute! I was very upset at a different location after I had reserved a truck and it "wasn't there" on my furniture pick up day. Luckily, this place had an even larger size truck than needed but it was rented at the smaller size price! Jenn was knowledgeable, happy and helpful. I will be referring people and going here for now on.

Raul S.
Rating:

Customer did not leave a comment.

DONALD J.
Rating:

Customer did not leave a comment.

WARREN Y.
Rating:

Enjoyed the contact with the employees, the truck was excellent for my task of moving a refrigerator. I will be back when my needs for a truck are needed. Thanks

Joshua V.
Rating:

Customer did not leave a comment.

Shaun S.
Rating:

The truck was not ready when reserved. The previous renters left stuff in it and had to return to the truck to take it and remove their belongings. We were 30 minutes late being able to get the truck. When I asked about the $50 guarantee I was told it only applies if the reservation is cancelled. Nobody called the day before to confirm our registration. We also selected to do the mobile pick up and we still had to go into the building to get our key and deal with waiting for it to all be processed.

SUSAN M.
Rating:

Customer did not leave a comment.

martha R.
Rating:

Customer did not leave a comment.

Cynthia A.
Rating:

Remain the way you are very efficient and professional! Thanks

JASPER G.
Rating:

Customer did not leave a comment.

GERALD S.
Rating:

The truck was dirty on the outside with a lot of bug splatter but the inside was very clean. It appeared to be well maintained and ran great.

OSCAR I.
Rating:

Customer did not leave a comment.

KELLEY C.
Rating:

Rude customer service, very unfriendly.

Carlos F.
Rating:

Continue with the great customer service!

Gurinderbir S.
Rating:

Customer did not leave a comment.

GERSON U.
Rating:

Awesome service!.!.

Alicia S.
Rating:

For a person to be on site and to check in at the time we arrive not when they arrived... The whole process was horrible I wouldn't recommend Uhaul and you lost me as a customer

Andre R.
Rating:

Customer did not leave a comment.

Donald W.
Rating:

Customer did not leave a comment.

Margarita B.
Rating:

The driver side seat was a little dirty. It be nice if the vehicles had Bluetooth.

THOMAS M.
Rating:

Hopefully this location will get more rental equipment soon, they just opened up!

RICHARD O.
Rating:

Customer did not leave a comment.

David H.
Rating:

Vehicle was dirty inside and out. Inside windshield was splashed with something. Should have been cleaned.

Sabino M.
Rating:

Great service! Thank you!

Russel C.
Rating:

Customer service is superb and accommodating amidst the outbreak of COVID 19 I we still able to rent quickly and easy to grant extension. Thank you.

STEVE G.
Rating:

Customer did not leave a comment.

Jennifer C.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top