Customer Reviews for StayLock Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StayLock Storage

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Michael S. on

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Ana Lisa E. on

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TOMMY J. on

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Barbara M. on

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The location was nice, there was actually a staff member on site (despite the Uhal website saying their wasn't). When the process took over 20 minutes to "get approved" over the phone, she was able to help us. I would always go with a human over then "check in from your phone."

Robert P. on

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Brian C. on

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William W. on

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Thanks for being there.

James M. on

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My original pick-u was at the Secure Storage on 53rd street in Anderson, Indiana. When I arrived there was no one there and a note on the door saying they were closed today. No one had called and rearrange on how to pick-up the truck and I had marked to pick-up by going into office. I had to call the U-Haul to get my reservation changed to another location to pick-up a truck.

Rachel D. on

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James K. on

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Kathleen F. on

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It was an overall very good experience. Both ladies that helped me were great!

Donna H. on

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Tammy S. on

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I have had great service from this location for many years and recommend it highly

JULIE S. on

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Nothing, they are wonderful to do business with. Only location I will use, this was my second time. Great service!!!

Carl H. on

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Used for after hours drop-off. No issues.

Kenneth P. on

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Melissa M. on

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CURTIS B. on

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Donald B. on

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Wonderful customer service.

Gary B. on

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Daniel B. on

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Floyd P. on

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John N. on

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Max R. on

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Jesse D. on

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The truck was good in all areas except no cruise control and the right side mirror would not stay in place so that I could see too backup or change lanes and it put me in a bad situation were I had to change lanes to the right and couldn't see and had to blindly change lanes hoping that there was not a car there. I fixed the mirror at least 5 times on a 55 mile trip. This presented a major driving hazard and was not OK with me. When I dropped the truck off I told the person who checked me out about it and he said that he would fix it. Just maybe there should be a routine like every so many people that rent the truck the mirrors are checked for this problem.

Mathew C. on

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The cost was higher per mile than expected. The service was great though.

Rusti K. on

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Sandra P. on

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Wendy J. on

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Kenny D. on

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Great experience. No issues or problems.

Teresa R. on

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I really can't think of a thing. Check-in was very quick, easy and the lady was friendly and knowledgeable. All went smooth.

Sandra A. on

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