Customer Reviews for StayLock Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StayLock Storage

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judi B. on

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Staff was pleasant and helpful. Everything was fine. I would recommend thoroughly explaining or stressing the return process when returning after hours, since it’s supposed to be done on your phone there at the location. My only other issue is that there is no longer a pickup location near me. I live in Yorktown Indiana. There used to be 2 locations within a couple of miles, but I had to drive over 10 miles to pickup and drop off the truck. About half of the miles I had to pay for was just getting and returning the truck.

JASON K. on

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Customer did not leave a comment.

Deanna M. on

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Quick and very personable.

Stephanie C. on

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Kathleen G. on

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Eugene S. on

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Mary D. on

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There was nothing wrong with the pick up location

Stephanie C. on

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Kellie A. on

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So glad there was a uhaul at this location it made a tough situation easy. Was able to get my storage space and truck at the same time, without having to go to 2 different locations. Having the truck right there was excellent advertising and the price can't be beat. Loved that the rep informed me of the insurance available to truly make it a peaceful experience. No worries, convenient and affordable. Love it.

Jamie M. on

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deborah N. on

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Andrew A. on

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SARAH W. on

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Amanda A. on

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Sean T. on

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ken R. on

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Eugene S. on

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Elizabeth T. on

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charles J. on

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I was told by U-Haul representative when i rented the vehicle that i could reserve it by credit card, but pay when i brought vehicle back by check! I asked about this multiple times, as i was renting to move items for my deceased father's estate and needed to pay for rental out of the "Estate" account so it could be sent to the Court as require! I was assured i could pay by "Estate" check, but was forced to pay by my credit card instead when i returned vehicle............a complete sham to me. There representative's word means nothing!

akilah N. on

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Continue the good friendly and efficient service.

Rachelle R. on

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Customer did not leave a comment.

JOSEPH G. on

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Good