Top notch dealer
JANICE PRICE
Customer Reviews for Secure Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service at this facility. Friendly and quick to please.
charles finleyMarty was awesome and had no problem dropping it off there even though it was wrong state on paperwork
AARON CLARKI put the gas back in the truck and the gas gage was above what it was when I got it to start with he said i owe over 400 dollars that’s bs
dan sowersI was happy to see there was a U-Haul service in Clinton. Marty was great, the U-Haul was clean and ran great. We couldn’t have been happier with the whole experience!
Michael SpenceBest U-Haul Dealer around. Clean shop, friendly service.
bruce jirtleEverything worked perfectly - we had a great experience.
Dwight ListonVery enjoyable experience! 😊
melissa shortridgeWe were very satisfied with the service, I give it a 10 out of a 10
john lawsonDropped off after hours
James LoefflerGreat place to rent from. Explained in detail, everything about the truck!
marty shortridgeMarty was excellent to rent my U-Haul from very good customer service
selena hyllestedPick up location and staff was great, cell service was poor. No local item wifi either. Which made self pick up almost impossible. Again, staff was great. Just poor cell coverage for the area.
JENNIFER MilesLet them know what you need and they will do their best to help you get everything you need for the.
james jordanExcellent explanation of how the truck's transmission worked, and everything that I needed to do at the Drop Off location.
John BatronisDropped the trailer on the day that I was scheduled to return it but the location had closed 20 minutes early
JEFF HOLSINDERService was great.
jerry gillIt was a smooth transaction. Marty Shortridge was excellent to deal with. I highly recommend him and U-Haul.
stacie wagleThe ramp that was with this uhaul wasn’t the proper ramp and was only the 8 foot ramp instead of then15’ ramp with this truck size . It was broken and very steep when trying to load items. Informed the uhaul rental office of this.
elizabeth websterGreat service especially on the weekend! Thanks Marty
trenton andrewsNo suggestioin. Liked the service provided by Mr. Shortridge.
george careyQuick, simple and easy!
Cash WeberEverything was great.
Scott SimpsonQuit opening unnecessary U-Haul outlets in small towns when this location gives such excellent service!
Anna MVery nice facility, Super Clean Trucks. Friendly staff.
marty shortridgeThe whole experience went very well, I would recommend using Uhaul to my friends.
Steve NelsonOwner was helpful, friendly, great customer service, understanding, cooperative. GREAT
LINDA JONESI was overcharged for fees. I declined the insurance, as I always have, and since the location was closed on Sundays, I dropped the keys off in a drop box. All was fine until I got an email with my receipt, and noticed I was overcharged. Unacceptable
William RomineGreat small town Dealer, with super clean trucks!
grant shortridgeMarty was the best. I had nothing but issues trying to rent a cargo van on the UHaul website. I had a reservation cancelled for no reason. I went directly to Ste Mar Hardwsre and was in and out in no time. Marty was very accommodating. If you can, go directly to the store and don’t waste your time using the online reservation system. Ken Koren Rockville, IN
Kenneth KorenGreat service very fast and professional
William JonesN/A
Michael HunterNothing the owner when way out of his way to help making thing easy.
sherry joMarty was an outstanding Uhaul provider.
christopher cervantesNothing. This was the easiest rental I've ever had so far from U Haul. I would recommend this place everytime!!
richard kashGet place to rent a Uhaul. Customer service is top in the country. I will rent again thanks.
brad shepherdMarty took great care to make sure I got the right size for my move and that everything was simple and easy.
fawn peacockI am very satisfied though not surprised since I have consistently received a very high quality of service from every Uhaul in any city I have done business with them.
RobertoS RodriguezI really don't know what I you can do to make it better may more trucks to select
JAMES SMITHService was great.
Douglas SandersGreat Dealer, Trucks are always in perfect condition, Employees are the best.
MARTIN SHORTRIDGETop notch service with a smile. Thanks!
Chad KylePerson renting equipment was very amenable
albert kentService was great!
Chad KyleVery fast polite service!
barb thomasMarty is really knowledgeable on the equipment and set me up with the trailer that I needed. I will rent from there again!
jason wrightExcellent customer service! I will recommend everyone to this location!!
Patrick PorterMake the experience at the Wabash location in Terre Haute as friendly and as easy as dealing with Ste-Mar Hardware! I’ll gladly drive 20 miles out of the way to get great service! Will rent from Ste-Mar Hardware again!
Andrew CundiffI had a furniture dolly reserved. When I arrived they had 1 in stock which was mine. While I was checking it out another man sat down and was going thru the whole reservation process. The staff told me they couldnt give me the dolly because this other guy already had it. Which was B.S. because I over heard them setting it up thru the system. Which I already had done previously.
Daniel BushGreat service, great place.
aaron cloverGreat place to rent from!
marty shortridgeNot much... I think you guys have it all covered...😉
richard yelichNothing needs improved! Friendly shop, super clean trucks, huge parking lot, full explanation of everything about the truck. Great Place!
marty shortridgeall was good
randy kruseAlways good service. Would recommend Marty to anyone. Very satisfied. Used their service twice in one week. Keep doing what you are doing.
sharon sanquenettiDo not send so many text messages and emails. People are trying to pack and get ready for their move and all the text messages and emails were very annoying.
kim sylerNothing! I have rented several Uhauls over the years and this one by far was the most convenient, efficient, and easiest transaction ever!!!!
jan rodeghieroThis was THE cleanest U-Haul Truck I have ever rented! Very nice, comfortable rental store.
marty shortridge