Customer Reviews for Stephens Tire & Auto Repair
(U-Haul Neighborhood Dealer)

384 reviews

1730 Fairview Blvd   Fairview, TN 37062

(615) 799-8701

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 10/9/2021 - 10/17/2021: Closed

Services at this Location:

Contact Us

(615) 799-8701

1730 Fairview Blvd
Fairview, TN 37062

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 10/9/2021 - 10/17/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
4.0

Customer did not leave a comment.

JEREMIAH B. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

julia K. 
Rating:
4.0

They had trailer I needed, checkout was speedy and I was on my way! Check- in even easier. Great Uhaul!!

lynn C. 
Rating:
5.0

Customer did not leave a comment.

karen M. 
Rating:
3.0

It was fine.

Philip L. 
Rating:
5.0

Customer did not leave a comment.

tom D. 
Rating:
5.0

Customer did not leave a comment.

sean B. 
Rating:
5.0

Customer did not leave a comment.

Joel R. 
Rating:
5.0

Customer did not leave a comment.

Ashley P. 
Rating:
5.0

Customer did not leave a comment.

LOGAN G. 
Rating:
3.0

Lights didn't work inside the truck properly. Didn't work inside the back of the truck at all.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
4.0

Customer did not leave a comment.

LISA M. 
Rating:
5.0

Customer did not leave a comment.

ROY F. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
2.0

The man running the rentals was rude. I attempted to use the U-Haul app to check in, but still had to go into the office and was held up an additional 30 minutes (but still had to return truck at the same agreed upon time). Unfortunately, they seem to be the only U-Haul rental place in Fairview, so I can't not recommend it under those circumstances only. Truck was in great shape, and the experience returning it was fine. I think the guy was just having a bad morning.

Amber D. 
Rating:
5.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Customer did not leave a comment.

Jennie M. 
Rating:
3.0

Terrible experience. No dolly in the truck, app to pick up and drop off is excessively difficult. Next time I'll borrow a couple of pickup trucks for free.

Sandra B. 
Rating:
4.0

trailer was all we needed, It pulled without a problem all day long. Drop off was a breeze. Thank you so much.

CYNTHIA T. 
Rating:
5.0

Customer did not leave a comment.

TOBIAS J. 
Rating:
4.0

The truck was old and the engine light kept popping on which was frightening . The truck needs to be serviced and updated.

NORA O. 
Rating:
5.0

Thanks Bobby!

GREGORY A. 
Rating:
5.0

Checkin was quick, utility trailer was easy to use.

Warren R. 
Rating:
5.0

Helpful folks in turning in equipment and getting us in and out quickly! Thanks!!!

Robert W. 
Rating:
5.0

Very friendly and great service! Thank you!!

EMILY J. 
Rating:
2.0

I reserved the trailer to pick up in the town near my house in Dickson. I made the reservation well in advance. I arrived at the location and discovered there was no trailer for me there and I had to go to a different location location in another town. When I got to the second location they were not well equipped with products needed for moving. When I masked I was referred to an auto parts store five miles away. I have been a long time customer of haul and this was not the usual level of service I am used to.

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

No complaints here . I would definitely rent from there again .

STEPHANIE B. 
Rating:
4.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

No concerns.

ROBERT I. 
Rating:
5.0

Customer did not leave a comment.

P B. 
Rating:
5.0

Customer did not leave a comment.

Samuel S. 
Rating:
3.0

No one works on Sundays. Left voice message, no return call.

ANTHONY A. 
Rating:
5.0

Awesome

William F. 
Rating:
5.0

Customer did not leave a comment.

larry M. 
Rating:
2.0

The guy who helped us with no help at all and rude.

TRUDY B. 
Rating:
5.0

Easy process to rent a truck here. Fair pricing and honest.

Terry L. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

terry L. 
Rating:
4.0

Customer did not leave a comment.

Joshua P. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

lorriane T. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE I. 
Rating:
4.0

Office was filled with cigarette smoke but gentleman was very helpful and friendly

Vicki K. 
Rating:
5.0

Customer did not leave a comment.

dave W. 
Rating:
5.0

Customer did not leave a comment.

dave W. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL F. 
Rating:
3.0

I rented the tow dolly with the intentions of towing my 2004 Toyota sienna from Nashville back to Buon Aqua Tennessee unbeknownst to me when I got ready to pick it up the dolly was not wide enough I called the dealer he told me I had a 41W so I spent I spent some three hours of my time and $50 and did not get to accomplish what I set out to do and that was to bring my Toyota back home my advice to anyone checked the with Of your vehicle before paying for a tow dolly Also the dealer knew exactly what I was pulling so he should've known whether or not that tow dolly 41 W. would have worked for me (Not a Good experience)

larry R. 
Rating:
5.0

Very fast equipment pickup and great to do business with.

Kevin C. 
Rating:
5.0

nothing Fairview did it right Mr. Stevens is the best told me the exact charge and that is what it was.

James S. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
3.0

Customer did not leave a comment.

barry B. 
Rating:
5.0

Truck smelled of dog, cigarettes and unclean. Truck was in poor shape for a Uhaul

LINDA N. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Customer did not leave a comment.

Scott A. 
Rating:
5.0

I was in and out with in a few minuets. Real people that really care.

jimmy G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
4.0

The owner smokes in his office which makes it hard to breathe while completing forms🥺

Carla T. 
Rating:
5.0

Customer did not leave a comment.

Emery H. 
Rating:
5.0

Dropped trailer when shop was closed.

Lebby M. 
Rating:
5.0

Customer did not leave a comment.

Adam J. 
Rating:
5.0

Quick drop off with fast email confirmation of return.

Norman S. 
Rating:
5.0

Customer did not leave a comment.

GEORGEHAYNES H. 
Rating:
5.0

Did a great job getting me out the door. Friendly service

JOSEPH K. 
Rating:
3.0

The getting the truck instructions need to be more precise. I told Adam the Uhaul rep who called me on Friday to change my pick up location where I was dropping off which was Centerville Affordable Storage where I have a storage unit. By the time I got ready to return the truck you had me down for East Hickman self storage that was at least 10 miles out of my way.

Sharon F. 
Rating:
3.0

Make sure the equipment the customer requested is in the truck. Got charged for a furniture dolly and didn't receive it

Dustin C. 
Rating:
3.0

Customer did not leave a comment.

walter H. 
Rating:
3.0

It was an easy process

JUDY S. 
Rating:
5.0

Customer did not leave a comment.

Thomas Q. 
Rating:
5.0

Very helpful when we were picking the moving truck up on the Saturday morning.

Douglas H. 
Rating:
5.0

I received the upmost customer service possible. Thank You !

Edward C. 
Rating:
4.0

Personal was very king.

mona B. 
Rating:
4.0

Customer did not leave a comment.

Will G. 
Rating:
4.0

Knowing where to park for drop-off was difficult. The parking lot is small and not easy to maneuver in a big truck.

Jennifer P. 
Rating:
5.0

Customer did not leave a comment.

Jane B. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
3.0

On my online reservation it said $20 for 12 moving blankets and after they charged me $50 for 6 moving blankets. We rented 24 blankets so the rental was more than I expected. The fuel gage was not working properly. It said it had half a tank but it took 27 gallons to fill it up. Ramp was messed up but they at least told us that part.

Ethan S. 
Rating:
5.0

Talked with Bobby. Super nice guy!

Nathaniel M. 
Rating:
5.0

Everything was ready for me, and very convenient. I would definitely call again for my next move.

Chad C. 
Rating:
5.0

Customer did not leave a comment.

rita C. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
3.0

Uhaul was fine.it was they attitude of man running it.wasn't hateful but grumpy attitude.

debra D. 
Rating:
5.0

Nothing

Molly L. 
Rating:
3.0

Customer did not leave a comment.

Kenneth K. 
Rating:
4.0

Uhaul should give a discount to people who have to rent a truck multiple times. I spent over 200 and have to rent another one this Thursday.

Jeremy L. 
Rating:
5.0

Return process taking pictures at night is ridiculous

Courtney K. 
Rating:
3.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Customer did not leave a comment.

karen C. 
Rating:
4.0

Customer did not leave a comment.

stanley T. 
Rating:
5.0

Customer did not leave a comment.

Jeffery S. 
Rating:
5.0

Customer did not leave a comment.

benjie W. 
Rating:
5.0

Bobby Stephens made This process of breeze I would highly highly recommend renting your U-Haul from him

Emily W. 
Rating:
5.0

Customer did not leave a comment.

Cassie A. 
Rating:
3.0

Customer did not leave a comment.

bill T. 
Rating:
5.0

Customer did not leave a comment.

Farrar C. 
No reviews have been submitted for this location.

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