Better customer serviceRANDOLHF R.
Customer Reviews for Sterling Motor Works
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the worst uhaul location I have ever been to. The owner is rude and condescending. The location is listed as 24/7 and it is NOT. We tried to return the van and we were stuck outside for 40 minutes at night trying to get a hold of someone to help us. Then, when we were forced to bring the truck back home, they tried to charge us for the extra day when it was not our fault that the location was listed as 24/7 pickup/drop off when it isn't. We also couldn't leave it anywhere else because we would be charged for that. When we finally returned the unit today, the owner was just as rude and condescending. This place is embarrassing.Meghan C.
Customer did not leave a comment.Ricardo P.
Customer did not leave a comment.madeline O.
This location was great but uhaul itself is a disaster as usual. Every time I go to rent a u-haul asset, there's is a problem that requires me to have to call uhaul and jump through hoops in order to get what I reserved. The person at this location was helpful but uhaul itself was a joke.WAYNE O.
Great customer service and very knowledgeable personnel!Oscar V.
I was overcharged by like 75 milesShaun G.
Customer did not leave a comment.Jose D.
Customer did not leave a comment.Eric O.
Customer did not leave a comment.ELENAH O.
Customer did not leave a comment.braulio R.
Well, my whole experience for recent order had issue, since my original location couldn't find my truck. But thanks to customer service this issue was resolved and after that everything was great. Thank you for a quick responseVasyl K.
Customer did not leave a comment.aron B.
Did not give enough miles for trip to house and to drop off point and i went straight to house and drop offjuanita T.
Customer did not leave a comment.HECTOR L.
ALREADY RECOMMENDED TO 2 FRIENDS GREAT SERVICE AND VERY PLEASANT GUYJOHN H.