Customer Reviews for Stone Depot LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stone Depot LLC

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Toi I. on

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We were never told they would be closed. After driving back and forth I had to knock on a neighbor's door only to be told we could park on the street

Wadie M. on

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Customer did not leave a comment.

Richie D. on

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They was 30mins late checking me in.I didn't take it personal the desk person was doing best he could.He was short handed because someone called in.

Grace B. on

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I felt ripped off and a victim of false advertising. Taxes were never listed when I booked the UHaul. The side of the UHaul advertises 19.95. The truth is that even if I sat on an uninsured Uhaul in the parking lot for 4 hours it still would have cost me almost $40. I will likely never use Uhaul again.

Scott C. on

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Customer did not leave a comment.

Susan I. on

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Always the best just recommended you to a Arco employee looking to move.. As usual thank you great service.

Lisa A. on

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Customer did not leave a comment.

Ryan V. on

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Fantastic!

Shirley M. on

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Having an owners manual in the vehicle would have been nice.

Shirley M. on

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It would be nice to have an owner's manual in the vehicle.

linda C. on

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staff was great. the truck was loud. back door banged noise the whole time. guy on phone gave me incorrect info. said it sat 3. only sat 2. 1 person had to sit on floor. thought he told me 10 cents a mile but it was really 79. but staff on site was great. even thou the uhaul computer wasn't working and he had to use his personal phone to do the rental

Warren F. on

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Nothing

David M. on

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Customer did not leave a comment.

Tara G. on

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It's a rock depot and we had to stand outside to check in the vehicle.

Wesley B. on

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Always pleasure to work w staff here

Jeffrey B. on

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Our rental truck experience was excellent.

Thomas K. on

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Not destroy vehicles

rochelle B. on

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When someone reserves at a particular store, how dare you change the location. That is totally unacceptable and I will never do service with your company again and I will be telling everyone I know and I'm putting it out there on Facebook and Twitter.

Maury H. on

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Customer did not leave a comment.

Marcus S. on

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Adam R. on

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Everything went smooth can’t think of any improvements

Paul M. on

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All good

greg M. on

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Nothing it was good.

nan S. on

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Marcus was VERY helpful, knowledgeable, and had a great positive,cheerful attitude...this young man deserves a promotion...or at least a raise...he is a real asset to your company...I'm in management in my corporate office....when hiring, he is the type I snatch up in a minute...so, dont lose him...let him grow !!! NS

alex N. on

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Customer did not leave a comment.

Jamela B. on

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Poor customer service. Hire someone with a better attitude will be finding another company for my monthly pick ups

Randy B. on

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Easy transaction. Staff was pleasant!!!

Meredith W. on

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Customer did not leave a comment.

james S. on

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I had a reservation on 158th and Division at 3pm August 1st. The family that owens it was on Vacation. I walked there to pick up my truck in 90 degree heat. Got there and it was closed. Waited there while till 3:45 while callings you guys twice. Wasn't able to get the truck till 7:30am August 2nd. Worst experience ever. Will never rent from you again and will advise everyone I know to go elsewhere. You don't tell someone they have a reservation and not know that the family that runs it is on vacation. Cause of your mistakes I wasn't able to move on August 1st had to wait till August 2nd. Worst renting experience evev

crystal G. on

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I am more than satisfied with my experience renting a truck at Stone Depot. Marcus went out of his way to help me and make sure that my needs were met. I would recommend this place to anyone looking for Uhaul needs or stones and gravel. I WILL be referring this place to my friends and family.

Jesse Q. on

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Customer did not leave a comment.

Don S. on

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Not much at all, nice clean vehicle and kind, courteous service.

Juan F. on

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Customer did not leave a comment.

Stone D. on

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Customer did not leave a comment.