Customer Reviews for Stone Smoke Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stone Smoke Shop

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Ramonalberto A.
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There IS NO checkout procedure. The Uhaul is owned by a smoke shop who doesnt seem to get any foot traffic. They were surprised to see me, a customer, walk in. And they didnt know what to do for the Uhaul. They DON'T SPEAK ENGLISH! Then he yelled at me for not understanding him. He took a photo of my ID without first explaining. Finally he gave me the keys and I had to do the walk around myself. The car was fine. Finally I returned the car around 430pm and the guy smiled at me and said I can go. He didnt even check the car. Hours later, I looked at my account and the Van wasn't checked in! I had to call Uhaul Chstomer Service who couldnt help, then some how communicate with the store owner, who again doesnt speak english, to find way to get them to return the van. Horrible horrible experience!

Alessandro M.
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Customer did not leave a comment.

Tracy B.
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Clean the vehicle between users. Don't smoke in it, pay more attention when dealing with a customer. When I return the vehicle on Monday, I don't want someone calling me Wednesday asking me if I plan on returning it soon.

Ryan D.
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Customer did not leave a comment.

Seraphim B.
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This was the absolute best experience I've ever had at a Uhaul. I forgot the guys name, but he was so easy to work with, and I was in and out in 15 minutes! Perfect, just perfect.

michael M.
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Customer did not leave a comment.

Mina K.
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Customer did not leave a comment.

Sonya C.
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Customer did not leave a comment.

Maria C.
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No signage as to where to rent UHaul equipment. No one there to direct you. I went on website and map said 1 mile away but it was more than 5 miles.

Nabil M.
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Customer did not leave a comment.

Nabil M.
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Customer did not leave a comment.

Nabil M.
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Customer did not leave a comment.

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