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ROXANNE N.
Customer Reviews for Stonecreek Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved it for 12pm pickup and on the morning of I got a text notifying me it was changed to 10am. I contacted the location and they had no idea why This earlier pickup seriously messed up my schedules due to the earlier then expected return time.
JAMES S.It was after hours so I dropped off the truck, put the keys in the box. The next day I got my receipt and it was accurate.
Prandy H.I needed the help of customer service by telephone. What a joke that is. 35 minutes to speak to a real person. I will say that that person was a jewel. She did a fantastic job helping me. It just takes to long to speak to someone.
Jim W S.This location was great .... friendly staff ... no problems
Edward P.Customer service and friendliness is great here. They make you feel at home!
dee G.Barb was the bomb.com
AMY S.Great experience. The lady's are helpful and extremely kind. They will bend over backward and even come in on days off/ holidays to help you get a rental for the day you need it.
Amber B.