Connie was great to work with. She made sure I had the truck when needed. And was accommodating on the return.
Tim Schwartzendruber
Customer Reviews for Stor N Stuff
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Couldn’t have had a better experience. Nice and informative lady checking me out and in. Super easy process. The size of truck I ordered was not available so they upgraded me to the larger truck for the same price, which was perfect for me.
Amy ZastrowI really appreciated the helpfulness of the staff. The facilities were definitely very good.
John Hugaboom | Overall ExperienceCustomer service here is top notch, I won’t go anywhere else for anything uhaul related but here
Miguel RaymundoGood Service. Everything Good!
Jon RudolphGood job. Simply glad your support staff, mostly is american and can think through things properly. I had the uhaul for al.ost 3 months and the American staff was superb.
Douglas ThurstonEverything was perfect!!!
Jennifer PattinsonLower running board for short legs
Donna TannerVery friendly & prompt service. The office has a warm and inviting feeling, so if you ever do need to wait it's like sitting in your own living room. I highly recommend this location & will return for my future moving needs.
JANICE NUTTERConnie, was so helpful. We really appreciate her!
Gary BrichacekGreat experience. Customer service was great. Everything was well explained.
Matthew HulseExcellent service!! The lady that waited on us was very friendly and helpful! She was wonderful!
Fredrick VanRankenThey went out of their way to insure that I had a car dolly. Then when the dolly had a light issue made sure that it got fixed quickly so I could be safe on my travel. THANK YOU SO MUCH!
bill greinerAbsolutely awesome customer service
john morganI'm not sure of the woman's name who helped us, but she was very nice and helpful!
Michael JorrickGreat staff. Very helpful and accommodating with flexible scheduling.
MICHAEL SMALLEYYour on line check is one of the worst web site I have ever used. It took 2 different agents to try to help me get checked in. The first agent just could not figure it out and sent me to an agent above her. That agent above her was sort of rude and made us fill like we’re morons. After 1 hour and several attempts and dollars later for the people that were standing around the agent finally got us on our way. She also said she would escalate this for compensation for all the issues, we will see if anything happens without me having to contact U-haul.
Terry AshcraftEveryone there very helpfull.. Thank you.
michele pierantoniOurs was a perfect rental in terms of the rental location, personnel and truck. Thanks!
lyn KrauseKeep up the good work.
steven heterStaff was easy to work with. Helpful hooking up the trailer.
Michael McConnellStaff was very friendly and helpful. They found me a 26' truck quickly. My information was saved from last time so it was flawless. I highly recommend these folks.
bill hurstThe person running this store was not very cooperative. I had to wait for service each time I walked in the store. I was told I needed to call another person to get my reservation done, after that she still was not very easy to work with. I will be going to a different uhaul in the future.
Johnny RempelNothing Excellent experience!!!
Dennis ByrneExcellent service!
Marian McHughThe truck leaked oil on my driveway, so that might need to be checked out. Otherwise the rental office was very kind and accommodating. Equipment worked great.
connie stufflebeanSuper friendly and easy transaction
Elise DenistonExcellent service!
Robert TenEyckI had to drive 40 miles through driving rain to pick up my rental truck. I requested and paid for blankets but never got them. They used to make sure the gas tank was full when you picked them up and returned them not any more, there was only 3/8 of a tank when I got it so I had to get gas just to drive the 40 miles back home.
Thomas HernandezMy first with Uhaul. Experience, excellent.
robert gibbonsWhen picked up the oil light came on. The truck had to have 3 quarts oil put in it. I had to call them and make sure if any problems we would not be held responsible. They told me they knew it needed servicing but had not been able to get it done.
Brock BakerStaff is very friendly and helpful
jerry gaedeUnexpected cost and no receipt via email as told. Estimated cost was 42$. Uhaul estimated mileage was 10. We drive 10-12 miles in total. Gas gauge was at a quarter and we brought it back at a quarter and have pictures to prove it. Vehicle was swept out by my husband prior to returning and vehicle was promptly returned at 430pm to following day. Rented on 8/30 and returned on 8/31. The woman at the desk was very busy and no one did a walk around with us but said they would email us a receipt of charges and nothing has arrived except for a charge on my card for over double the estimated amount which is bullshit. I will never rent from here again. Quite frankly I would like a refund for the overcharge. It is not right to overcharge when things were done correctly!
Michelle lahmanUhaulneeds to improve their online after hours check out. The location went above and beyond to make sure I got my truck but uhaul has faulty GPS on its system.
Rachel bennettNot have 12 year old tire on a trailer
Jack BarnhartConvenient; nice staff; good equipment.
Julia CrocettoIt was easy to reserve and pickup the vehicle. When I arrived for pickup the office and clerk were absolutely wonderful! They were so kind and helpful. I highly recommend!
William HoldemanBassMake sure the additional-hired mover help is reliable and will actually do their job.
Kristopher HildingPerson was very helpful and very pleasant.
DAVID OSBORNI always choose Uhaul, but this place was fast, friendly and the equipment was clean, ready to go.
COLLEEN PINCHARTIt had rained the night before my pick up and the driver side was windows was not up all the way causing the seat to be wet and the interior driver side door pull handle was full of water.
Gregg StukeyVery pleased with services here!!! Great Staff!!
Dwight McClure | Overall ExperienceAlways professional and helpful
Kenneth Deam | Overall ExperienceConvenient and easy access....friendly and helpful staff....
Paula Anderson | Overall Experiencegreat people to work with
ALICE NELLANS | Overall ExperienceStaff was very helpful and friendly.
Kyvie Lahman | Overall ExperienceExcellent
Stacy Barnett | Overall Experience