Customer Reviews for Stor Room Mini Storage Stark

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stor Room Mini Storage Stark

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Constance B. on

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Be more honest in your advertising regarding the true cost of renting your vehicles. The $29.99 charge per day cost me $145.00. I returned it with more gas than it had when I rented it.

Michael H. on

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Customer did not leave a comment.

Larry R. on

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I was great working with Stor Room Mini Storage Stark for my U-Haul truck rental pick-up. Very professional and friendly!

Mike M. on

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Dean M. on

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Very rocky start took 45 minutes to get checked in

Aurel M. on

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Erica I. on

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Kelly is awesome. So glad we had a fantastic experience with her.

Kristine J. on

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These people are fantastic. They went out of there way to assist me with my situation. I will definitely use them again!

MONICA A. on

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These ladies were amazing at this location!! I would highly recommend them!! They took our horrible experience with the Bend location and turned it into a wonderful experience!! They went above and beyond what they had too to fix our situation!!

Lisa H. on

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Mark K. on

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Great customer service from Kelli. Top notch!!

David W. on

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Kelly the manager was awesome and very accomodating.

Stor Room M. on

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Nathan A. on

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Sansone H. on

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Excellent customer service and people. Transaction went very smooth and storage they have is very nice and clean.

Mike M. on

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Kelli was excellent have already referred friends

Lee R. on

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David M. on

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Easy to drop off. Helpful service.

YAROSLAV P. on

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Matthew W. on

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Have more people in your call center to get people through quicker. It took almost an hour to get the rental done.

Lisa P. on

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David S. on

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Kelly was awesome as usual.

Don O. on

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Nothing - awesome customer service!

David T. on

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The gentleman that I worked with worked as if he were in a hurry to get me processed and in my assigned vehicle as quickly as possible. Much appreciated. Excellent service.

Jerry R. on

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I'm not sure there is much room for improvement from the people at Stark Store Room. They are always ready to provide top shelf service for their customers, whether it's renting a U-haul, or anything else. They are just great people to deal with. The world could use more great people like this !!

amanda C. on

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Not bait and switch the customer. I have an extra 330.00 charged to my bank card without any explanation. Talking to my bank to deny that charge. Will never rent from Uhaul again. Will look at Penske or Enterprise rentals.

cynthia R. on

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Bryce W. on

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Candice W. on

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Kathy H. on

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Wonderful

BARBARA M. on

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When I rented the truck, it was not suggested to me that I download the UHaul app for an easier return. That would have been helpful, as I had already locked the truck and dropped the keys in the slot when I saw the little sign about the app. Other than that, all went well!

Christina F. on

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Anna P. on

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