Easy pick up and drop off
Christie D
Customer Reviews for StorCal Self Storage Woodland Hills 3
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
ZERO gas is not fair….!
HANI DThanks Jason, it was very nice to meet and talk with him. His work is a real example of what a service should be.
Vladislav BWe were disappointed on how smelly and unclean the truck was. Based on how uncomfortable and nauseous, we would not recommend this location to anyone and we wont be returning to this location. Uhaul customer service did reimburse us which they did not have to do, so that did restore our faith in Uhaul but this location in particular is still questionable. Hopefully this is an opportunity for them to change things for better and not have another family have to endure as bad experience as ours.
Daniel EBased
brandon wGet more people like JASON... he was awesome! Great knowledge of equipment and entire rental process. Very friendly and professional. Deserves a raise for sure. If I ever need to rent again I will come back here. Great customer service.
Steve TJason at this location was excellent. Very friendly and helpful.
Allyson RAwesome experience. friendly interaction with desk clerk. Smooth rental pick up & drop off
Valerie CAttendant was disrespect and unprofessional. The district manager needed to be called to walk me through the return. Also, the scheduling department seem to have selected the wrong return location.
Alex UTerrible terrible customer service
Joseph GI did not receive a receipt
MICHAEL GBoth the gentleman renting me the uhaul van and the gentleman there when returning were very pleasant to deal with.
ASHLEY WJason was extremely helpful and made a stressful day a breeze. Much appreciated
Lee DWhen we returned the car , the person was checking the car had mental issue and created so much problems. This person might create dangerous situation in the future for other customers. I called 911 to get help because I was so scared from his behavior. His name is Jason. He needs mental evaluation .
GHOLAM NThe gentleman that assisted me, was extremely kind and helpful. The service was impeccable! I may even move my storage to this facility due to the service I received:)
MARWA REverything was fine and I am very happy to have them in my neighborhood.
Shahryar R