Customer Reviews for Storage & Summerlin
(U-Haul Neighborhood Dealer)

2,891 reviews

1650 Crestdale Ln   Las Vegas, NV 89144
(Town Ctr)

(702) 254-4568

Location Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: 8 am - 2:30 pm

Services at this Location:

Contact Us

(702) 254-4568

1650 Crestdale Ln
Las Vegas, NV 89144
(Town Ctr)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: 8 am - 2:30 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Reinaldo N. 
Rating:
5.0

Customer did not leave a comment.

ANGELINA MARIA M. 
Rating:
5.0

Everybody was real nice and was quick about getting in and out.

RHONDA T. 
Rating:
5.0

Mobile check-in and Drop-off both had issues. I was never able to complete either one properly.

Justin D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
3.0

Customer did not leave a comment.

YONG W. 
Rating:
5.0

Customer did not leave a comment.

Velvet G. 
Rating:
5.0

Staff is great. Friendly and accommodating. Thank you

AMOS BERNARD U. 
Rating:
5.0

Customer did not leave a comment.

STUART L B. 
Rating:
5.0

Customer did not leave a comment.

ERIC ALEXIS L. 
Rating:
5.0

Customer did not leave a comment.

Ashley F. 
Rating:
3.0

I was not aware that a Nevada DL was required to rent certain vehicles. I found this very frustrating as i wasn't aware of this ahead of time. I have never experienced this anywhere else I have rented a uhaul.

ALFONSO H. 
Rating:
5.0

Customer did not leave a comment.

NANCI A. 
Rating:
5.0

ABSOLUTELY NO PROBLEMS DROPPING OF MY EQUIPMENT. EVERYONE WAS GREAT. THANK YO U-HAUL

MICHAEL C. 
Rating:
5.0

Very fast and easy life saver

MALIA M. 
Rating:
4.0

Customer did not leave a comment.

RICARDO ALFREDO B. 
Rating:
5.0

Excellent customer service.

DEBORAH ANTONINO H. 
Rating:
3.0

Customer did not leave a comment.

ZALIKA G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTY KAREN R. 
Rating:
5.0

Great crew. Have rented here several times. Check in and check out go smoothly and quickly. Highly recommend this location.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
4.0

Prices are too high for people that are moving which is expensive enough

NATHAN ELGIN W. 
Rating:
5.0

Online rental was very easy. Pickup and Drop Off was very efficient. Very happy with the service I received.

CHRIS DEAN I. 
Rating:
5.0

Nothing, you're great in my opinion.

WARNELL R. 
Rating:
3.0

I dropped off the vehicle after closing hours so I checked myself out.

CHRISTIAN N. 
Rating:
5.0

Excellent customer service.

David H. 
Rating:
1.0

The guy that set up the truck was rude and clearly lied about charges. Verbatim said “$78 dollars plus a $25 credit if I put gas in. I put gas in and was charged $128! Scam clearly. Disputing this with the company as right now. Oh and maybe hire someone with a personality. Ridiculous how rude he was.

TRAVIS ROBERT L. 
Rating:
5.0

nothing. excellent personalized service all around thank you.

JERALD PAUL A. 
Rating:
4.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Excellent customer service at facility. Got us in and out, walking us through all the steps efficiently and quickly. Would highly recommend this location to anyone in the Summerlin area!

STEVEN W. 
Rating:
5.0

Customer did not leave a comment.

Barbara F. 
Rating:
4.0

Easy to find location, helpful staff

Richard Anthony M. 
Rating:
5.0

Right next to our home. Perfect and convenient.

Analyn B. 
Rating:
5.0

Mike and Chris were both friendly, helpful and professional. Well maintained property and trucks. I would highly recommend this location! Great job all around!

Steven S. 
Rating:
5.0

This is an awesome location to rent from, very helpful and friendly.

DAVID EDWIN L. 
Rating:
1.0

Have better communication and consistency with what you tell your customers. I was told I could get a refund, and then I get a phone call saying otherwise. I will never use U-Haul again.

BRANDON JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN ERNEST M. 
Rating:
2.0

The pickup location to pickup my vehicle was changed the morning I had to pickup my vehicle. I specifically chose uhaul because they had a location close to me, so I was not happy I had to get a ride across town to pickup the truck. The cab of the truck smelled as if homless people have been living in it. It was absolutely disgusting. The truck was not in good operating condition. It was all over the road and difficult to control. I am not happy with uhaul. Lastly when I picked the vehicle up the gas was three quarters empty. Uhaul needs to get there act together! I will not be using them again, nor recommending uhaul

CHRISTOPHER JOHN C. 
Rating:
5.0

Customer did not leave a comment.

PETER DAVID M. 
Rating:
5.0

Very easy and super fast.

BETH ANNE C. 
Rating:
5.0

Great customer service!

Alma T. 
Rating:
5.0

Customer did not leave a comment.

ROD H L. 
Rating:
5.0

Customer did not leave a comment.

Philip C. 
Rating:
5.0

Helpful and pleasant staff

Jose G. 
Rating:
5.0

The young ladies in the office were so Nice ! We got stuck and needed to keep the truck a few more days and they where very accommodating! Relieved a lot of stress for us 😀

Macyo R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA V. 
Rating:
5.0

Xtreme movers did an awesome job!!! I would absolutely recommend them for your next move!! 💗💗💗

ALMA T. 
Rating:
5.0

Exceptional location with wonderful service and attentive employees. The rental process was fast and easy, the employees were friendly and very informative, and the equipment was pristine and running well.

KYRIA KALLIOPE H. 
Rating:
5.0

Customer did not leave a comment.

Mario G. 
Rating:
5.0

Chris is an exceptional customer-service driven professional! She made me feel welcome and when asked for referrals, she gave me suggestions on who to contact. When I had scheduling problem, she promptly returned my call and made changes accordingly. Thanks much Chris.

CARMENCITA J. 
Rating:
5.0

The staff there was very friendly and fast!

Dylan S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT LEROY L. 
Rating:
5.0

Customer did not leave a comment.

JOHN MICHAEL THE E. 
Rating:
5.0

Polar opposite to the branch in Langley BC. These guys were good.

Jordan B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD ALVIN M. 
Rating:
3.0

Parking is sparse.

BARRIE CHRISTOPH H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

ROCKY HARDY C. 
Rating:
5.0

Customer did not leave a comment.

Kiosha A. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE MARIE C. 
Rating:
3.0

Customer did not leave a comment.

Mario G. 
Rating:
5.0

Customer did not leave a comment.

PAMELA MARIE K. 
Rating:
4.0

Customer did not leave a comment.

Dale S. 
Rating:
5.0

Location was jam packed with truck returns. The young lady that assisted me was still very nice, professional, and patient nonetheless. Thank you :)

JEROME Y. 
Rating:
5.0

Customer did not leave a comment.

Deborah K. 
Rating:
2.0

A/C didn't work - no discount was offered upon return of vehicle.

LANCE ROBERT S. 
Rating:
5.0

The Team at Summerlin Storage was excellent and very Helpful. Veronica was very kind and knowledgeable

TONY H. 
Rating:
5.0

They are awesome here in Summerlin!

DAVID EDWIN L. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Was happy with the entire experience

Robert H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WARREN F. 
Rating:
4.0

Customer did not leave a comment.

John B. 
Rating:
4.0

After a bit of a struggle with the self checkin- everything after went smoothly

AARON B. 
Rating:
5.0

This staff made me valued as a customer & their service was top notch.5 stars/ 5 diamonds to this location.

Mario S. 
Rating:
5.0

Just keep doing what your are doing. Excellent customer service from all staff members working at this location!

MARIO S. 
Rating:
5.0

The truck windshield wipers needed to be replaced. I was contacted several times regarding pulling a trailer to deliver other people's goods. I was never told about this prior to reserving the truck and there should be a way to opt out of getting these text messages.

DENNIS CLAYTON H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD K. 
Rating:
5.0

Customer did not leave a comment.

Emre Y. 
Rating:
5.0

Customer did not leave a comment.

Arthur R. 
Rating:
5.0

Excellent service from great people. I am more than pleased. I am now a Raving Fan of this business.

JAMES TERRANCE M. 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO MARTIN L. 
Rating:
5.0

Customer did not leave a comment.

Dan E. 
Rating:
5.0

Customer did not leave a comment.

LEAH P. 
Rating:
4.0

I reserved for 7 am to check in through my phone. It was not allowing me too b/c the system had it for 8 even though my text showed 7 am

Jennifer H. 
Rating:
1.0

We were told at drop-off time that we were good to go without telling us that if we did not fold the blankets we would be charged an extra $25. This is not good customer service. We should have been informed by the rep of the charge and goven an opportunity to fold them. The phone representative's response when i got the surprise bill was we are happy to offer this service to our customers and its in the contract and inside the truck! Yeah $25 to fold blankets. Feels like baggage fees for airlines! I spent over $2K renting a truck and I get a blanket folding fee.

JAMES V. 
Rating:
5.0

The truck and car transport were ready when we arrived. Very helpful customer service.

Brian N. 
Rating:
5.0

Limited parking could be a problem

Vic W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN G. 
Rating:
5.0

This is the best service, nicest people and a pleasure to do business with of any U-Haul places I have visited. Thank you.

CHRISTOPHER ALFR O. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO V. 
Rating:
3.0

Dropped off after hours

Daniel H. 
Rating:
5.0

Ver y good everything

JOSE MANUEL P. 
Rating:
5.0

Customer did not leave a comment.

TYRONE M. 
Rating:
5.0

Customer did not leave a comment.

Jack B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK M. 
Rating:
5.0

Customer did not leave a comment.

PETER E S. 
Rating:
4.0

Utility dolly was not in good shape. Caused injury. Truck and staff at this location were great.

RICHARD LUCAN L. 
Rating:
5.0

Customer did not leave a comment.

MAXIM M. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Very friendly stuff going extra step in order to help you out. This location never disappoints.

OLEG ALEKSEEVICH S. 
Rating:
5.0

Customer did not leave a comment.

JAZMIN C.  |  Overall Experience 
Rating:
5.0

Great staff and storage facility!

Sandra H.  |  Overall Experience 
Rating:
5.0

The experience of use and move out was outstanding. Staff was always very helpful. Definitely would come back for storage needs.

Mark R.  |  Overall Experience 
Rating:
5.0

Friendly employees very helpful and knowledgeable on questions asked . I appreciate the professionalism !

Peter P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENT S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard S.  |  Overall Experience 
Rating:
5.0

VERY NICE EMPLOYEES

robert j.  |  Overall Experience 
No reviews have been submitted for this location.

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