Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The mileage charge is triple what the other companies are. I WONT BE USING UHAUL IN THE FUTURE.
Mason Crosby
Rating:
5.0
Customer did not leave a comment.
Tyler Fair
Rating:
5.0
Customer did not leave a comment.
Brad Darrow
Rating:
4.0
Unhooked trailer for me and very kind and polite!
Kim Dukes
Rating:
5.0
great service as well, my best uhaul experience in 30 years
Harold Goldman
Rating:
5.0
Representative met me in the parking lot and made the process easy
Gary Folkes
Rating:
5.0
Customer did not leave a comment.
JOHN MILLWOOOD
Rating:
2.0
No comment
David Broome
Rating:
5.0
More good locations like these. I would start doing undercover boss rentals at different locations so the company can get first hand treatment and process real-time results.
LEVERETTE MOODY
Rating:
5.0
Couldn’t be easier!
Josh Ishee
Rating:
5.0
The very definition of quick and easy. They met me at the door upon arrival. I didn’t even have to go inside. I pulled into the slot, They unhooked my trailer and I was gone in two minutes. I don’t know how they could have made it any easier to drop off.
Donald Bradford
Rating:
5.0
Customer did not leave a comment.
Michael Collins
Rating:
5.0
Customer did not leave a comment.
SARAH WEST
Rating:
5.0
Customer did not leave a comment.
Kenneth nicholson
Rating:
5.0
Customer did not leave a comment.
Josh Ishee
Rating:
5.0
Customer did not leave a comment.
Randall Woodman
Rating:
5.0
Customer did not leave a comment.
Aaron Jernigan
Rating:
5.0
Customer did not leave a comment.
Katherine Whitley
Rating:
5.0
Customer did not leave a comment.
Bruce Wheeler
Rating:
5.0
Nothing very sweet person and very helpful.
Gloria Fonseca
Rating:
4.0
Customer did not leave a comment.
Stacy Keyes
Rating:
5.0
Customer did not leave a comment.
James Crandall
Rating:
5.0
Customer did not leave a comment.
Verena Graves
Rating:
4.0
Customer did not leave a comment.
Bradford Stinson
Rating:
5.0
⭐️⭐️⭐️⭐️⭐️
randel elston
Rating:
5.0
Customer did not leave a comment.
Gerald Alfred
Rating:
5.0
Customer did not leave a comment.
Nathan Mercer
Rating:
4.0
The staff were helpful and courteous.
Joellen McCroskey
Rating:
5.0
Great employee and helped us a lot
Beverly Hogan
Rating:
5.0
Easy drop off.
Kathy Smart
Rating:
4.0
Customer did not leave a comment.
David Mullins
Rating:
5.0
Everything was good. The person helping me was very.
Jesse Williams
Rating:
5.0
Great location
Devin Crosby
Rating:
5.0
Customer did not leave a comment.
Joshua Freeman
Rating:
3.0
Customer did not leave a comment.
Carley Touchstone
Rating:
4.0
Customer did not leave a comment.
judy simmons
Rating:
5.0
They are always knowledgable and helpful.
LEONARD LITTLEJOHN
Rating:
5.0
Very friendly and prompt, met me at the door even though I was a day early
Todd Christiansen
Rating:
5.0
Customer did not leave a comment.
John Carter
Rating:
5.0
Nothing to improve. The attendant came out & met me in the parking lot. Great service
Craig Chapman
Rating:
2.0
The cab of the uHaul had a strong odor that would not go away. It smelled like rotten food. The back of the uHaul was infested with roaches and spiders. The truck was not inspected by the location prior to being rented.
Taylor Parker
Rating:
5.0
Customer did not leave a comment.
Melinda McGregor
Rating:
4.0
Sign on main st showing Uhaul location. I drive right by it and had no ideal that there was a uhaul location there because it is located behind a building
Jimmy Brian
Rating:
5.0
Customer did not leave a comment.
mike rushing
Rating:
5.0
The staff was very friendly and helpful. It was a pleasurable experience, they helped to make the move so much easier and were very accommodating. I would definitely recommend them.
Stephanie Ford
Rating:
3.0
I had ordered dollies and pads along with my truck and did not receive any of them, nor did they have any on location.
Bruce Hertz
Rating:
5.0
The guy that runs this store is always very helpful and works through any snags to help benefit you,
Ronald Robinson
Rating:
4.0
Customer did not leave a comment.
Thomas Hartfield
Rating:
5.0
Customer did not leave a comment.
Kristin Pratt
Rating:
5.0
Customer did not leave a comment.
antonio paulino
Rating:
5.0
Customer did not leave a comment.
Mary Mcleran
Rating:
5.0
Customer did not leave a comment.
Ronald Robinson
Rating:
5.0
Customer did not leave a comment.
Jennifer Updegraff
Rating:
5.0
Customer did not leave a comment.
Jerry Reeder
Rating:
5.0
Customer did not leave a comment.
Samuel Heer
Rating:
5.0
Customer did not leave a comment.
Guy DeMars
Rating:
5.0
Customer did not leave a comment.
Gary Edwards
Rating:
5.0
Customer did not leave a comment.
Jeffery Walley
Rating:
5.0
Customer did not leave a comment.
Seleta Aldous
Rating:
5.0
Customer did not leave a comment.
Robert Hoover
Rating:
5.0
Customer did not leave a comment.
Nathan Strickland
Rating:
4.0
Customer did not leave a comment.
Courtland MASSEY
Rating:
5.0
Customer did not leave a comment.
Carmela Brand
Rating:
5.0
Doug is great!
Tracy Bailey
Rating:
4.0
Customer did not leave a comment.
Polan Buckley
Rating:
2.0
There was not anyone there when I came to pickup and the equipment that I ordered was not on the truck. The furniture pads and the moving dolly were not on the truck as promised!
Matthew Smith
Rating:
5.0
Trailer pulled awesome
Heather carter
Rating:
5.0
Customer did not leave a comment.
Eric Pratt
Rating:
5.0
Customer did not leave a comment.
RAVEN MCCORKLE
Rating:
5.0
Customer did not leave a comment.
Russ Thompson
Rating:
5.0
Customer did not leave a comment.
Elizabeth Lee
Rating:
5.0
Make sure the vehicle you rent out is actually checked out and able to travel…
Sherily Guillie
Rating:
4.0
Customer did not leave a comment.
WILLIAM WEST
Rating:
5.0
The check-in on the iPhone would not work. The system was down.
LISA WEAVER
Rating:
4.0
Customer did not leave a comment.
ROBERT WEAVER
Rating:
5.0
Works really well with the customer.
PATRICK MARKWORTH
Rating:
5.0
Customer did not leave a comment.
Victor Brewer
Rating:
4.0
Customer did not leave a comment.
Dustin Bice
Rating:
5.0
Customer did not leave a comment.
Josh Mcmenomy
Rating:
5.0
Truck has a very rough ride on bad pavement. Ok ride on good pavement. Front end does need an alignment. Overall I was pleased with the truck.
Stuart Brown
Rating:
4.0
Customer did not leave a comment.
Jerry Young
Rating:
4.0
Customer did not leave a comment.
Ashley Durden
Rating:
5.0
Staff at the pickup location were great. The equipment on the driver side ratchet needs maintenance
Grant Riddle
Rating:
4.0
Customer did not leave a comment.
Robert Champagne
Rating:
1.0
Customer did not leave a comment.
Iris Brown
Rating:
4.0
Customer did not leave a comment.
LORI WOLFE
Rating:
5.0
Fast and easy, did it all on line. The Associate check my DL and CC and I was off. Fastest process in any rental I’ve been involved in!