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Brian R.
Customer Reviews for Storage Choice
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged $36 for 1/8 of a tank of gas. & $30 more for the gas fee. There is no way that an 1/8 of a tank of gas costs $36. I didn't put gas in it because i thought it would be easier to to u-haul for the 1/8 of a tank I used than me pulling that huge truck up to the gas pump. I was not told anything about a gas fee. OR the fact that I would be OVER CHARGED for gas!!!!!!! Very UNpleased with this u-haul service!!!
Michael M.Can't remember their names but the personnel went far beyond expectations
James M.Great experience. The guy who helped me was very friendly and knowledgeable. He made sure I was aware of everything I needed to know. It was quick and easy!
Kelvin H.Continue with good service
John S.The same treatment
ANTHONY W.I put gas in and over the line from when originally purchased and was still charged for it
Esme J.Nothing. Very friendly and easy. In & out in minutes
John C.Fast friendly service.
Vickie B.Drive it for me 😊
darron H.Send most people to this location .
GEORGE M.The size of truck that was needed was not available and I had to “upgrade†to a bigger truck which was not necessary and had to spend extra money.
KELLY D.I didn't receive my favorite final receipts. Please email them to me.
Eric B.This location has it ALL, trucks, trailers, moving supplies. GREAT customer service!
Jerome W..
Charlotte G.It was terrible! Went to 3 places and spent over a half day trying to drop off a trailer..
Doug R.The owners and staff were great. They made my rental experience very easy and hassle free. Thank you!!
David H.Everything was perfect.
CLEVELAND T.Overall a very good experience.
Chris M.Enjoyed doing business with the folks at Storage Choice. I can't think of a thing I'd have them to change.
George R.Bill was super friendly and helpful. I would definitely recommend this pickup location to all of my friends and family.
Rosie S.I just dropped the truck off here and did not interact with anyone as it was closed.
Joshua S.At the very last minute Uhaul sent me to another location 10 miles further out of My way
Adrian H.Everything was perfect!
Karthik B.I requested a discount, since I did not use the trailer for the entire service period as originally expected. Bill was courteous, but referred me back to the origination point where the trailer was rented.
Robert M.Absolute excellent service!
April D.Excellent customer service!
charles J.Loved this location! So friendly and kind!
Julie B.Nothing
KATHY M.Bill was very friendly, awesome to deal with!
Bobby Joe W.Nothing wrong with the location. Manager does all he can, but no one can help locally when the upper management does nothing to help. They got their money so why would they care about the guy who sits in a sweat box for 3.5 hours on a busy major highway in Mississippi?
James M.The best truck rental experience I have ever had. Bill was professional and helpful in every way. I will be renting from him from now on.
Hollie B.Everyone was so helpful! It was my first time renting. It was made so easy for me. Definitely will rent UHAUL again.
Katherine J.The system does not keep track of precious customers well , I gave rented trailers for the last month 3 time and its fristrainting having to give all that info again , even when you do Express you have to give the personal the info again
QUENTELLUS T.We were a few minutes early which was not a problem and our trailer was waiting. The person helping us was very friendly and assisted us in hooking up the utility trailer. Return was easy. Would rent from this location again
Lisa B.I originally reserved a car dolly for pickup at the hwy 98 Sound Adviice location. When I arrived, I was informed that they did not have a dolly and that there was one at the Rawls Spring location causing an hour delay in my departure.
whit R..
Richard A.I wound up returning the trailer i had rented due to me no longer needing it, and they gave me a damn near full refund. They guys in the office are very good people and really will help you if you need it. 5/5. Y'all where outstanding.
james M.Existing charges better
Feliciana D.Site was clean and the customer service was AWESOME!
Frank J.The manager was exceptional.
BILLIE T.Employees were helpful, but trailer was dirty on the inside when I picked it up.
Daniel D.Wes did a fantastic job of helping us with our rental. Very personable and professional.
Roger B.