Customer Reviews for Storage Choice
(U-Haul Neighborhood Dealer)

184 reviews

70 Rawls Springs Loop Rd   Hattiesburg, MS 39402

(601) 261-1131

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(601) 261-1131

70 Rawls Springs Loop Rd
Hattiesburg, MS 39402

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michele D. 
Rating:
1.0

It was terrible! Went to 3 places and spent over a half day trying to drop off a trailer..

Doug R. 
Rating:
5.0

The owners and staff were great. They made my rental experience very easy and hassle free. Thank you!!

David H. 
Rating:
5.0

Everything was perfect.

CLEVELAND T. 
Rating:
5.0

Overall a very good experience.

Chris M. 
Rating:
5.0

Enjoyed doing business with the folks at Storage Choice. I can't think of a thing I'd have them to change.

George R. 
Rating:
5.0

Bill was super friendly and helpful. I would definitely recommend this pickup location to all of my friends and family.

Rosie S. 
Rating:
4.0

I just dropped the truck off here and did not interact with anyone as it was closed.

Joshua S. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

At the very last minute Uhaul sent me to another location 10 miles further out of My way

Adrian H. 
Rating:
5.0

Customer did not leave a comment.

Noal O. 
Rating:
5.0

Customer did not leave a comment.

Avery J. 
Rating:
5.0

Everything was perfect!

Karthik B. 
Rating:
5.0

Customer did not leave a comment.

ERIC G. 
Rating:
5.0

Customer did not leave a comment.

Ron B. 
Rating:
5.0

Customer did not leave a comment.

Tara K. 
Rating:
3.0

Customer did not leave a comment.

Carl M. 
Rating:
5.0

Customer did not leave a comment.

Tracy D. 
Rating:
5.0

Customer did not leave a comment.

Jimmie M. 
Rating:
4.0

I requested a discount, since I did not use the trailer for the entire service period as originally expected. Bill was courteous, but referred me back to the origination point where the trailer was rented.

Robert M. 
Rating:
5.0

Absolute excellent service!

April D. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Endia B. 
Rating:
5.0

Excellent customer service!

charles J. 
Rating:
5.0

Customer did not leave a comment.

Judy D. 
Rating:
5.0

Loved this location! So friendly and kind!

Julie B. 
Rating:
5.0

Nothing

KATHY M. 
Rating:
5.0

Bill was very friendly, awesome to deal with!

Bobby Joe W. 
Rating:
5.0

Customer did not leave a comment.

jerome R. 
Rating:
5.0

Customer did not leave a comment.

joseph H. 
Rating:
5.0

Customer did not leave a comment.

Shense C. 
Rating:
5.0

Customer did not leave a comment.

Zack H. 
Rating:
4.0

Nothing wrong with the location. Manager does all he can, but no one can help locally when the upper management does nothing to help. They got their money so why would they care about the guy who sits in a sweat box for 3.5 hours on a busy major highway in Mississippi?

James M. 
Rating:
5.0

Customer did not leave a comment.

phillip K. 
Rating:
5.0

Customer did not leave a comment.

Brice G. 
Rating:
5.0

Customer did not leave a comment.

Janice P. 
Rating:
5.0

Customer did not leave a comment.

Garry L. 
Rating:
5.0

The best truck rental experience I have ever had. Bill was professional and helpful in every way. I will be renting from him from now on.

Hollie B. 
Rating:
5.0

Customer did not leave a comment.

barbara W. 
Rating:
4.0

Customer did not leave a comment.

Tom T. 
Rating:
3.0

Customer did not leave a comment.

Ann Marie M. 
Rating:
5.0

Customer did not leave a comment.

Bobby B. 
Rating:
5.0

Everyone was so helpful! It was my first time renting. It was made so easy for me. Definitely will rent UHAUL again.

Katherine J. 
Rating:
4.0

Customer did not leave a comment.

Latricia H. 
Rating:
5.0

Customer did not leave a comment.

Jesse C. 
Rating:
3.0

Customer did not leave a comment.

John S. 
Rating:
3.0

The system does not keep track of precious customers well , I gave rented trailers for the last month 3 time and its fristrainting having to give all that info again , even when you do Express you have to give the personal the info again

QUENTELLUS T. 
Rating:
5.0

We were a few minutes early which was not a problem and our trailer was waiting. The person helping us was very friendly and assisted us in hooking up the utility trailer. Return was easy. Would rent from this location again

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Pam L. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

Bill N. 
Rating:
4.0

Customer did not leave a comment.

Bill N. 
Rating:
5.0

Customer did not leave a comment.

Tyler K. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
4.0

I originally reserved a car dolly for pickup at the hwy 98 Sound Adviice location. When I arrived, I was informed that they did not have a dolly and that there was one at the Rawls Spring location causing an hour delay in my departure.

whit R. 
Rating:
3.0

.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
5.0

Customer did not leave a comment.

Jamar T. 
Rating:
5.0

I wound up returning the trailer i had rented due to me no longer needing it, and they gave me a damn near full refund. They guys in the office are very good people and really will help you if you need it. 5/5. Y'all where outstanding.

james M. 
Rating:
4.0

Existing charges better

Feliciana D. 
Rating:
5.0

Customer did not leave a comment.

Derry J. 
Rating:
5.0

Site was clean and the customer service was AWESOME!

Frank J. 
Rating:
5.0

The manager was exceptional.

BILLIE T. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Jimmie M. 
Rating:
3.0

Employees were helpful, but trailer was dirty on the inside when I picked it up.

Daniel D. 
Rating:
5.0

Wes did a fantastic job of helping us with our rental. Very personable and professional.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

JARVIOUS H. 
Rating:
5.0

Customer did not leave a comment.

PATRICK K. 
Rating:
5.0

Excellent service

Jackson F. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

devon W. 
Rating:
5.0

Super nice guy, William. Very helpful.

Jordan E. 
Rating:
5.0

Individual went over and above to help me return the tow dolly to his location! RV broke down and he came over and picked it up for me. Very thankful!

john D. 
Rating:
5.0

Customer did not leave a comment.

Wayne T. 
Rating:
5.0

Customer did not leave a comment.

Rick M. 
Rating:
5.0

Very helpful. Very personable

Selina M. 
Rating:
5.0

Customer did not leave a comment.

debbie D. 
Rating:
3.0

Advise the customer the pickup location and hrs of operation. When I went to pick up the uhaul the representative told me the place closes at 5:30 when the pick up the uhaul the location actually closed at 5p. Therefore I had to contact uhaul and make other arrangements to get the needed equipment and uhaul.

KISHA H. 
Rating:
5.0

I have used this location more than once and enjoy the experience I have had each time. Mike Holly ensures equipment is hooked up correctly even for a return customer.

marvin W. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

CURTIS S. 
Rating:
5.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Bill is wonderful. He is fast and very courteous. Location is easy to access and clean.

Marlene L. 
Rating:
5.0

Bill was very helpful and friendly.

Marlene L. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Amy will be the only reason I will use Uhaul again. She was friendly and curteous.

MARTIN L. 
Rating:
5.0

Rented an auto transport to haul a vehicle for repair, the trailer malfunctioned during the haul (brake sticking) out of the many times I've rented auto transport trailers I've never had an equipment failure and customer service has always been great. I had great difficulty with this particular piece of equipment and the manager took care of everything. Thanks

NIKKI T. 
Rating:
4.0

Customer did not leave a comment.

ANDY D. 
Rating:
3.0

Customer did not leave a comment.

FRANK Q. 
Rating:
5.0

Bill was very polite & was willing to wait for me to make sure I could check in.

JON J. 
Rating:
5.0

Wonderful to deal with excellent customer service. We were immediately greeted.

PATRICIA E. 
Rating:
5.0

Customer did not leave a comment.

KEVIN D. 
Rating:
5.0

The actual truck needed work - it stalled once while driving, and took several attempts to get it to start.

WESLEY C. 
Rating:
5.0

Customer service was excellent!

DILLON M. 
Rating:
5.0

Quick and easy check out,

JOEL C. 
No reviews have been submitted for this location.

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