Customer Reviews for Storage Depot Los Fresnos

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Depot Los Fresnos

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MAR LOU W. on

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The shocks on this truck should have been replaced prior to renting it out again. Every bump on the road caused it to jump up and rattle all the furniture in the back. Several times I thought I was going to overturn due to the jumping literally off the road. Additionally I felt, and could hear, the engine revving up as if I had the cargo pull on, which I didn’t. Not sure why it did that as I kept the speed at a steady 70 but it may need to be checked out. Other than that I have been well pleased with UHaul services in the past.

Nicole F. on

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Scott S. on

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Les M. on

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Larry S. on

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Dropped off at one on highway 100 load Fresno

Larry S. on

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Gary L. on

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DELMAR EUGENE F. on

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David B. on

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Reservations were lost. Reserved at wrong location in Houston. Car dolly not reserved as requested. Car dolly not reserved same contract. Overall charged more than reservation was said. Truck over usage on gas...80.00 one way We won't be using Uhaul anymore. Thank you

WOLFGANG P. on

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Very professional management and facility in great condition. I moved out on 31st of December for personal reasons. thanks. karl pietsch

ADRIAN P. on

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I always felts safe having my personal belongings there. Flor there was also tremendous, very helpful and easy to work with. Thank you for all the help

DAVID R. on

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I used outside storage for an RV. I actually removed my RV on 12/21/18, Canceled one 12/29/18 and received confirmation of same. Not 1/5/19 as listed.

YVETTE S. on

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It’s convenient and easy process.

Jason B. on

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David N. on

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Deborah K. on

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roberto r. on

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Les M. on

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william r. on

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GERARDO C. on

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Christian M. on

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TRACY A. on

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Get the size of the truck right, be there at the time the customer made the reservation. Not 2 hours later. Actually mark the gas with the actual gas it has, not more. Actually compensate the customer when they went through a MAJOR inconvenience. Horrible customer service in the Los Fresnos storage in Texas dealing with the uhaul

luis f. on

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Thomas B. on

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Jaime G. on

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The young girl was trying to charge me for extra services. She was not as friendly and appeared to have no concept in customer service.

steve m. on

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ceasar r. on

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The price is to high in price just to move stuff locally....i think is overpriced.

Laurie M. on

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patricia s. on

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Initial pick up took too long due to employee did not have keys to open doors at 9:00 am. What should have taken 10-15 minutes to obtain truck keys, took 45 minutes...this issue through a wrench in my moving schedule

ryan W. on

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Very good experience

Jim L. on

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Nephi S. on

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GILBERT R. on

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Sales rep was very helpful

Alan H. on

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So courteous and made our stressful move much more peaceful

MARTIN D. on

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Abigail H. on

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Although I did not get the receptionist name, she was very professional and knows her job. Wonderful working with a person like that! She was cordial, friendly and personable. Both the truck rental and the unit rental went smoothly. Thank you for minimizing my hectic day. I will always call on you first and recommend your services.

Enrique B. on

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Fausto R. on

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