Customer Reviews for Storage Depot WPA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Depot WPA

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Danny M. on

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I took way to long to pick up trailer. Most of problem was with getting my rental to go through U hauls system. The trailer was parked in different location. Had to go around block to puck it up. Then return to location for paperwork. As far as trailer condition. It was old and had lots of previous patch work to it. Had no jack for disconnecting and reconnecting. The surge brakes have no way to block them. Was unable to back up hill with loaded trailer. Which created big problem.

MARK S. on

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I made a reservation for a truck at a location in Orange, TX where I had a storage unit to make the pick up easier. I received several emails after making the reservation confirming, then changing the locations for m pick up. Trying to call the businesses proved fruitless as I didn't get an answer. I finally got through to the last location I was told to pick up my truck and was told they didn't have trucks. He was very nice and called another location and confirmed the location I was supposed to use. The personnel at that location was nice and helpful and I was on my way quickly, but I found the reservation process less than acceptable.

DONALD D. on

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Special thanks to Jamie and Jada

Helena W. on

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Customer did not leave a comment.

MIGUEL H. on

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Have the U-Haul available where the reservation was made. U-Haul representative call 4 times and kept cancelling or pushing my reservation further away. Was not a pleasant experience having to drive from Baton Rouge to Orange back to Lake Charles and then to Pasadena.

Arlicia C. on

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Customer did not leave a comment.

ALLEN T. on

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Customer did not leave a comment.