Customer Reviews for Storage King USA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage King USA

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Yolande O. on

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One rude person. Customer service can be A LOT better. Felt really like I was a bother! This questionnaire won’t matter. Thank you. Yolanda piskura I’d love a phone call back. 203-297-1943 Thank you

Markanthony J. on

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We explained (See previous comment) that our paperwork has a penciled in trailer number. She assured. It to worry about it.

Gilman P. on

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Customer did not leave a comment.

Frank J. on

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Let people know you are emailing EVERY thing. Even returns if people are moving they don’t have time to keep looking at there email.

Kenneth M. on

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Vehicle was dirty and smelled inside

Glenn W. on

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Judy does a great job

Virgil M. on

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Margaret S. on

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I return the truck and she told me as long as the gas line is close to the full line I would not be charged for gas. Well it was and I was still charged for 1.9 gallons. Are you kidding me. I would not recommend this place to anyone ever. They tell you one thing and do the opposite. This place is shady

Tammi P. on

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Customer did not leave a comment.

Betty H. on

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My family and I have used this U-Haul location for many many many years everyone in the office is very nice, I always tell everyone at work or anybody that's moving just go to the one on Alico and go get you a truck no problem very convenient quick have great clean nice trucks thank you guys

ROBERT W. on

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Keep doing what you are doing. The staff at this location is excellent and very customer focused.

Yvonne B. on

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Had a difference regarding gas gauge reading. It was not as full as I was to be held responsible for when I returned. It took a wee bit to fix because I was using the phone app for my service, but the staff at fixed it and got me on my way.

cathy V. on

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garry W. on

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Randolph P. on

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Joseph E. on

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Richard R. on

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Philip R. on

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UHAUL's computer system was having trouble, made things slower than necessary. Apparently it's a regular issue at the end of the month. Would be nice if UHAUL corporate improved that situation.

rick H. on

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andrea M. on

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Argentina S. on

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Last minute and was able to accommodate me best service ever love this location

Roger S. on

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I had a flat tire about 100 from the pick up point. The lady I spoke to on the phone and the gentleman came out to change the tire was were great!

Penny R. on

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The bed of the pickup I rented was full of water when I arrived.

TOM Z. on

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Customer service was great. The ladies in the office are always a joy to speak to.

Steve K. on

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Thomas W. on

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Michael M. on

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Very busy plaza. Lots of trucks in the parking lot in front of plaza. Behind the plaza where you pickup the trailer it was great and not congested

Patti H. on

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The gal in the office was as pleasant as could be and ver knowledgeable!,, she is well suited for front of your company!!! I will recommend her again. Patti

TOM Z. on

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Paula H. on

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After some initial confusion about whether this was the appropriate drop off location, the women were extremely helpful and accommodating!

Thomas C. on

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Randy P. on

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Kodi B. on

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Harry L. on

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Very efficient service and easy drop off

Steven N. on

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