Customer Reviews for Storage King

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage King

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David R.
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App for dropping off did not work nd instructions from uhaul.com/share not correct. Had to call U-Haul rep to figure it out. wasted tremendous time figuring it out. Also drop off location should always be open during normal business hours not just 2-6 pm. I was forced to use crummy app.

Edward J.
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Outstanding CS. Was very helpful as I have been dealing with a pinched nerve in my arm. Brandon was very accommodating from helping with paperwork to assisting in placement of truck. Uhaul was very understanding of my situation as well. Couldn't be more pleased!

Michael G.
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Customer did not leave a comment.

Stevche S.
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Customer did not leave a comment.

Todd H.
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Customer did not leave a comment.

TIMOTHY Z. | Reservation |
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Best I've seen yet,,Friendly and ultra smooth move in, limited hours for unit access and office equals low prices,,just what i want!, unit sizes slightly larger than standard,,a Great Place to store!!

Courtney C.
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No signs on the main road indicating UHaul. No signs on the actual building or in the yard. No window signs indicating where UHaul keys go.

Stephen D.
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The staff member at Storage King was very helpful and friendly. He helped us to upgrade our truck on the fly. Unfortunately, I can't remember his name.

Christopher S.
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Customer did not leave a comment.

terry u. | Reservation |
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I appreciated the helpfulness of the staff, and believe that Storage King will suit our temporary needs very well.

GLADYS A. | Overall Experience |
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Storage King is great.They are friendly, clean and offer reasonable rental rates. I have been using them for over 10 years when I need storage. I wouldn't go any place else. Thank you . Gladys Alba

steven n. | Reservation |
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The units are clean the property is well kept and the gentleman at the office was helpful and friendly. Couldn’t ask for more

steven N.
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The guy there was very helpful

GUILLEMIMO AND LINDA R. | Overall Experience |
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We are completely satisfied with our experience at Storage King. The prices are reasonable.

Aubrey M.
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This location was very helpful and courteous. The location located at 1650 US 30 in Merrillville was very unprofessional. I went to pick up the truck and it was on a flat. Second I was sent to another location to pick the truck, and it had down equipment. I call back to the 1650 location to complain about the service and the person answering the phone hung up on me. Now I will say when I called back again and a young lady answer I did swear at her and I apologize to her. I will not recommend this location

Stephanie S.
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Customer did not leave a comment.

Elizabeth W. | Reservation |
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There was no one at the office when I showed up during office hours. After waiting 20 mins, I went to a different storage place.

Dawn F.
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No improvements but would like to thank Bradley Brayfield for such great worry free service!!

Madison L. | Reservation |
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Great service from an amazing staff member!

Damian F.
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The location for this pick up fine if I would have lived closer. I chose a pick up spot that is close to where I already was. Now when I made the reservation I input mileage from where I was going not going to pick up the truck. I was 16 miles from where I need to pick my things up so now I am charged at least 32 more miles on my trip.

Michael N.
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Customer did not leave a comment.

VON H.
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Customer did not leave a comment.

NICHOLAS H. | First Impressions |
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Good service i think

William M.
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Saturday at four PM and no one on site.

Claudia D.
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We flew in to rent a one way uhaul. The location closest to us closed at noon. We were to arrive around 2:00 pm. The owner arranged for someone to be there so we didn't have to travel extra miles to pick up our truck. Very accommodating. Also communication was excellent. Would highly recommend them.

Martha R.
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Customer did not leave a comment.

TERESA N. | First Impressions |
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Available office hours are limited, otherwise a good facility.

latoria C.
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Customer did not leave a comment.

ramiro B.
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Customer did not leave a comment.

Glenn W.
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Customer did not leave a comment.

MANRICH H. | First Impressions |
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The guy sorry, forgot his name was really friendly. The storage unit is what was expected. Was not aware of a storage unit deposit fee but everything was worked out. Can`t ask for any better service

raul R.
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Customer did not leave a comment.

Hortense I.
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Pickup office perfect

BARRY G. | First Impressions |
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Fast, friendly service from Ms. Debbie. She even set up my auto-debit so i would have one less thing to worry about. The needs some work.

shandrea G.
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Customer did not leave a comment.

LAWRENCE N.
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Customer did not leave a comment.

DEB C.
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Great customer service at this location. Very helpful, even explained how to fill the gas tank back to one half full!

Alaina O.
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Customer did not leave a comment.

Verlan V.
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Customer did not leave a comment.

JOANNE W.
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Customer did not leave a comment.

FELICE M.
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Customer did not leave a comment.

Katie B.
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We only dropped the truck off here after hours, but received a call from the location the next day verifying that they received everything and confirming our final price. Very helpful and professional!

Emily M.
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Customer did not leave a comment.

CHRISTOPHER S.
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Customer did not leave a comment.

CHRISTOPHER S.
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Customer did not leave a comment.

LAVERNE M.
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Customer did not leave a comment.

CAITLIN M.
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Customer did not leave a comment.

LASHAWN S.
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Customer did not leave a comment.

Rosalyn C.
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What an awesome experience!!! They will be my Uhaul of choice. I strongly recommend using this location!

SHILISA M.
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My husband drove the truck and he said the ride was Horrible!!! The truck took about $400 dollars for gas?! He experienced poor engine action during the drive through the mountains?!! The truck was new but really hard to drive!! Overall our experience with uhaul was very poor! We paid over $2,000 dollars to rent this truck, and we were no satisfied :(

JOSEPH B.
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Customer did not leave a comment.

MICHAEL W.
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The rental system and printer didn't work for some time, so I had to wait to pick up the truck.

No reviews have been submitted for this location.

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