Customer Reviews for Storage Plus Centers LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Plus Centers LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

wayne R. on

Rating:

Customer did not leave a comment.

Shelley C. on

Rating:

Customer did not leave a comment.

Mamie H. on

Rating:

Customer did not leave a comment.

Lewis G. on

Rating:

My pick up location was changed without notification. Cost me a lot of time. Not happy.

Christine H. on

Rating:

Customer did not leave a comment.

Dotty K. on

Rating:

First, I had requested a trailer at a Uhaul location close to my house, but the pick up location was changed, to a location quite out of our way. Then, the drop off location was also changed, which I didn’t even realize until I arrived at the drop off location I had requested. Thankfully they allowed us to leave it with them. Why even ask for customers to select preferred locations if they will all be changed? Also, I had placed our reservation online and checked with the local company a few days before, but when we arrived the trailer was there, as ordered, but the reservation could not be found in their system or on the app on my phone. The agent took care of it but it took much longer than it should have. Overall, the individuals I dealt with were quite accommodating, but the reservation system was poor.

James L. on

Rating:

My preferred location was changed to this one. I ordered a dolly and 2 dozen furniture pads with my truck and did not receive them. I was not told about this until I picked up the truck. The man working that day was very nice, but he told me that U-Haul should have contacted me about the lack of dolly and furniture pads. Regardless, I did not receive the items I ordered.

susan S. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Customer did not leave a comment.

Blythe M. on

Rating:

Customer did not leave a comment.

Ryan L. on

Rating:

Personnel was great but all equipment was not available. Certain dollies and furniture pads that were selected on website when uhaul was reserved.. were not available upon pick up. I was forced to go purchase a furniture dolly. because I was relying on the uhaul one to move heavy furniture.

robin K. on

Rating:

The owner/staff are very friendly, professional and helpful. The rental process was quick and convenient. This is definitely your one stop shop. Storage units inside are climate controlled, clean and spacious. Would definitely recommend this business for all your moving/storage needs.

Tanmy P. on

Rating:

Broken glass in the back of vehicle, window was down in the rain so there was lots of water in the cab.

Andrew B. on

Rating:

Great staff

Christin H. on

Rating:

Chad was very helpful. We ended up only getting half of the blankets we paid for but he noticed the mistake and contacted us. We ended up being okay without the extra.