Customer Reviews for Storage Plus Murray

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Plus Murray

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Cindy F. on

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Customer did not leave a comment.

Michelle S. on

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Everything went very smoothly. Thank you.

Justin B. on

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Dane F. on

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William J. on

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Not much room for improvement, outstanding customer service.

Allyson P. on

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There was no one there and no way to secure equipment

Diane M. on

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Customer did not leave a comment.

Sarah T. on

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Amazing customer service! Will be back for future Uhaul rentals!

Orestes D. on

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I received incomplete directions how can i get the truck key. After 20 minutes I got the hey after ask several times by Uhaul App for one Code for Unlock the truck. Please the next time send clear information on the time.

Linda Kinder L. on

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I would never ever recomend this to anyone. the trucks easy access with your phone app did not work properly. took hours to get vehicle missed our moving help because of that. had food for movers that also went to waste. The app did not work for returning either. DO NOT use the easy phone app it is anything but easy and very frustring. WE filled the vehicle up and drove 35 miles round trip and paid 150 and change. The complany gave us a small credit for our inconvience of hours of waiting. VERY very frustrating. Uhaul is very good just go to a location where an actual person can help you. This is the abreviated version many frustrating things can not recomend this location or app

David T. on

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I would have absolutely loved this experience (the guy running this place is great) except he wasn’t there when I came to pick up at my scheduled time. I had to wait 25 minutes before he showed up and I could pick up my truck. Wasn’t answering the phone, and no explanation as to why once he did show up.

Jose D. on

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Sophia K. on

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Continue to do the vehicle walk around, demonstrations, and teaching the customer how to use the vehicle (especially the weird quirks of the trucks). For the many years I have used Uhaul in California, this location had a worker who was clear with expectations! Thank you for being proactively communicative and helpful -- gave us information that I didn't know we needed.

iginia B. on

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The man who gave me the training and development did an excellent job.

Michelle B. on

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Earlene A. on

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Nothing. Very wonderful experience!

Donald G. on

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Sarah Z. on

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I paid for a dolly rental, the dolly was not available at this location. I selected on the return form that I did not agree with charges because I’m due a refund for the dolly. No one has contacted me yet and it has been almost a week.

Benjamin S. on

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Customer did not leave a comment.