Customer Reviews for Storage Station

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Station

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Rene G. on

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Don't understand why the hold charge has not been release off my account - I have been charged the whole amount.

Thomas C. on

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Absolutely nothing a very good location and the people are extremely nice.

Tony G. on

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Customer did not leave a comment.

Jodi C. on

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I reserved the truck one week prior to the pickup date, in person. I was told at that time I had a 24/7 reservation. Went to pick up the truck after midnight and was not able to pick up until 9:00am, which was a major issue in itself. It took over an hour to get the truck and that was after chatting with an agent online, one on the phone then the manager of the location, which was another major issue. When returning the truck well before it was due back, received an error message as soon as I entered the final step, which was another major issue since it was 1:30 am and we were already nine hours behind schedule. Time was important which was the reason we ask for the 24/7 reservation to begin with. Your online check in leaves a lot to be desired.

Megan S. on

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Perhaps a little better drainage by the key box. It was pouring rain when we picked up the truck and I had to stand in a puddle of water to get the key. Otherwise extremely happy will all around visit.

Heather W. on

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The owner was the nicest man.

Stephen H. on

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Jason goes above and beyond to help when returning equipment.

Lloyd A. on

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Customer did not leave a comment.

Velda S. on

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Nothing it’s already great thanks for all the nice people that helped me get my move done at U-Haul

Alan V. on

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When I picked up the vehicle it only had half a tank in it and was charged an additional 30 dollars.

Ronald B. on

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Customer did not leave a comment.

felicia H. on

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Manager, Jason very helpful and accommodating.

tim C. on

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nothing great agent took excellent care of me thanks jason