Customer Reviews for Storagemall Riverside LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storagemall Riverside LLC

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David P. on

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Friendly but couldn't ge t cell service to answer I haul texts, truck ran great, it was covered in dead bugs.

sue W. on

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The truck was clean, well maintained but not waterproof. We had had a very long day and a long drive from our old home to our new one so we hired a company to unload the truck who came the next day. The truck sat overnight in the rain on a bit of a hill and the next day when the truck was unloaded one of my mattresses was soaked. Just something to be aware of. I filed a claim with U-Haul but didn't follow through since the mattress dried out and was ok and the claims adjuster (or whoever he was) was very nice but did mention the don't cover water damage (which I thought was odd under the circumstances). Overall it wasn't a bad experience at all.

joseph W. on

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Very friendly and helpful.

JIM R. on

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Customer did not leave a comment.

Ryan R. on

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Didn’t have good cellphone service at this location to fill out the online data.

Bill O. on

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Chris L. on

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Tim C. on

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everything was perfect

Beverly H. on

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If you rent a truck and have a major issue with it..contact them!! They are understanding and will work with you to resolve any issue. I experienced this firsthand and am honestly;y pleased with their service and response time. Very good service.

robert S. on

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Deb was courteous and professional. Even though it was just a short rental of a truck for the day everything went well. I'd recommend.

Daniel I. on

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When I arrived at this location they were having an issue with the plumbing and Roto-Rooter was there to fix it. They went ahead and got me checked in on time even after I had been sitting there and was past due for turn in. Even with things going on very helpful staff.

denny G. on

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Mnica W. on

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James S. on

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Denise U. on

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Mary G. on

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Clyde B. on

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david M. on

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I contacted uhual approximately 4 days in advance to my rental. I live approximately 1 mile from a uhual dealer. I had to travel 45 minutes to pick up my rental and then drop it back off at the same location ( adding approximately 120 miles to my trip). When I contacted uhual I was told the rental could not be brought to the location a mile from my residence due to not having enough employees. I then asked if I could drop my rental off at the location about a mile from my house and was told I could not. I have dealt with uhual twice in my life, the first time was great, but this time was much more than a hassle and I was not impressed.

Milkie's Lawn A. on

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nothing debbie was great

Gregory J. on

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joel C. on

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