Customer Reviews for Storamerica Bridgewater LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storamerica Bridgewater LLC

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Kelly H. on

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Anthony was a pleasure to deal with at pickup and dropoff. Truck was great, except for one complaint beyond his control - lack of normal features (CRUISE CONTROL, power locks, power windows) in that importance order.

john e. on

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Kelly B. on

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Flawless can pick up, thanks to help from gentleman working there.

Winnette A. on

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Roger E. on

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Stephen W. on

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Neat, clean, accessible and well lit.

Holly Y. on

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I did off hours drop off so unable to rate that location

CHRIS S. on

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Anthony was awesome

Ed R. on

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Laura L. on

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Very convenient. Staff very helpful.

Constance H. on

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I dropped off the truck after hours. It was easy & went very smoothly.

Kevin S. on

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Jonathan L. on

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Jill S. on

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Eric K. on

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On May 20, Storamerica charged me for someone else’s Uhaul mileage — 4,000 miles (you do the math). This charge was made when I still had the truck I was renting from them, with only 20 miles on it. The area supervisor said the charge would be refunded back within 48 hours. 14 days later and they still haven’t refunded our money. My husband and I have called the office and the corporate office constantly to get more information. The area supervisor was supposed to call us back within 72 hours last week and never called. I will never use Uhaul or StorAmerica again.

Jennifer F. on

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This location was great and the young woman working was friendly and knowledgeable. I will also commend the Twitter team for being heroes. The app and website are absolutely horrible. I was getting error after error and the app kept crashing. I called into customer service several times and was never able to get a person. Thankfully the Twitter team is highly responsive. Without them I would definitely never use U-Haul again.

john n. on

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Anthony and Mike were great to work with. Will definitely recommend them to anyone in need of storage or a u-haul truck! Nice job!

ray w. on

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Uhaul (Columbia City) made a mistake on my reservation of a 15 foot truck. They tried to give me a 26 foot truck, which was intirely too big. I refused it and they had to send me to Fort Wayne for a 20 foot truck. When I got to Fort Wayne they gave me a 20 foot truck that they had lost the keys to. Long story short. I reserved on Tuesday for Saturday for an 8 am pickup of a 15 foot truck. Two locations later I was given a 20 truck and left at 11:00ish. All the while paying men to wait on me to get there with a truck. Penske will now get my business.

Kathleen E. on

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doug w. on

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I pre did everything and it was slower than I expected....truck was not easily driven out of the "parking space"...I had to do a double back up 3 point turn to get out of the parking lot...not a get in and drive it out as had been in past locations.

Darren K. on

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Kevin C. on

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Taryn A. on

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David T. on

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Henry D. on

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Kritopher K. on

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Shekher M. on

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anthony f. on

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Great place great staff

Vernon H. on

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Daniel C. on

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