Customer Reviews for Store 66 Inc
(U-Haul Neighborhood Dealer)

Rating:

5.0

Nothing to improve fantastic experience everytime

Rating:

5.0

Mui buena atención son excelentes trabajadores i me siento mui bien atendido cuando voy a rentar un equipo se los recomiendo a todos

Rating:

5.0

Moving vans are very solid, and drive exceptionally well.

Rating:

3.0

First: make sure the equipment is well maintained. ( mine had electrical problem) Second: help your client to get a replacement equipment as soon as possible.

Rating:

3.0

Pickup truck was not available so I had to pull a jetski by a box truck. You need to fore your CEO and hire a 20 year old to overhaul then run your online “service” like its not 1999

Rating:

5.0

Flora and her colleague in lake worth was outstanding customer friendly and laser focused on getting it done. She worked with our challenges moving stuff from Florida to NY

Rating:

5.0

Great customer service

Rating:

5.0

Best location! Always professional, nice and available. Only location I use

Rating:

5.0

We appteciated the gentleman who was in charge behind the counter. He was very helpful and patient, even when the technology did not work the way it should. He just knew what he was doing. The van we rented was quite new and it was a pleasure renting & driving a vehicle like that. Thank you for keeping your rental fleet so clean & up to date. IT WAS A TOTAL PLEASURE DOING BUSINESS AT THAT LOCATION!

Rating:

1.0

Show respect and appreciation for doing business with UHAUL. I was overcharged for gasoline $25.00 for less than 2 gallons. I only drove 16.9 miles. The truck was not clean. I had difficulty seeing through the filthy windshield. I will not do business with this location again. The UHAUL app did not work properly on return. The app automatically calculated 3/8 gasoline when the gauge was showing 1/2. tank (see photos) and would not allow me to correct the gas usage. Customers are offered 24 hours return on the UHAUL website but this location added $20.00 for after hours return. I will not do business with this location again.

Rating:

5.0

Thank you very much for your excellent service 👏

Rating:

5.0

Friendly and very helpful staff

Rating:

5.0

All worked out very well

Rating:

4.0

Vehicle had an alert about low tire pressure. Store personnel stated that is a common issue. This did not make me feel comfortable taking the vehicle. I was staying local, however if it was a long distance move I would have probably not accepted the truck.

Rating:

4.0

Staff.was helpful .

Rating:

5.0

Thanks for the last Minute help, other branch could not figure out how to Rent with my out of state drivers license

Rating:

5.0

Fast service

Rating:

3.0

Need to maintain their equipment

Rating:

5.0

Customer service was great! Very accomodating. The warning light for tire pressure was on when the truck was picked up. There was a roach scurrying under seat in the driver's cabin.

Rating:

5.0

Always happy to work with this local office. Efficient and they have what we need.

Rating:

5.0

Always great friendly service and clean vehicles

Rating:

4.0

More staff available on Sunday.

Rating:

4.0

Vehicle had a tire monitor maintenance required service message.

Rating:

5.0

Easy pick up and drop off. Very kind people that explained the process thoroughly. Wi would not hesitate to go back if I need moving help in the future.

Rating:

1.0

One way trailer rental with appliance dolly. Received the worst trailer on the lot. I believe they had 3 available. The trailer had bad tires, not discovered until loaded and above 35 mph, then severe vibration, resulting blowout of left tire replaced roadside assistance fabulous response time and work. Right tire continued to vibrate. Dolly was the worst in the bunch. They had several new looking, I got the faded rusted unit wheels partially frozen.

Rating:

5.0

Very nice people to work with.

Rating:

2.0

There was no space to drop off the truck. It was so packed and unsafe

Rating:

5.0

Love store 66 Flora Andy and Bill always make it easy for our company to rent from and we will continue to use only them everytime! Stacy G Owner Pick Ul Chix Enterprises Symbolink LLC

Rating:

5.0

There is my favorite place where I’m going when I need to rent a truck. Very nice people attending

Rating:

5.0

Open trailer 9 x 5 rented. Paint spots on the bed. It’s not a big deal, but I had to make sure, they don’t charges me for that. Very nice and professional people working there

Rating:

5.0

Quiero felicitar a la persona que me atendió, fue una persona con un servicio excelente.

Rating:

5.0

Awesome customer service! Thank you!

Rating:

5.0

The return process was difficult as the space for customer parking was unavailable as the site wasnt large enough to accommodate the returned trucks on late Sunday afternoon and the entire lot was filled and no personnel available to assist.

Rating:

5.0

This is the second time I have rented a motorcycle trailer from this location and both times the entire process was extremely easy and straightforward, great service and very well maintained equipment. I would definitely recommend them and any time I need to rent a trailer or moving Van I'll be using them.

Rating:

5.0

I didn't like the attendant attitude.

Rating:

5.0

Great place! They are my spot for Uhalls! Best one around.

Rating:

5.0

Excellent staff. Helpful too!

Rating:

5.0

Using the app is fantastic. Very simple to use and when returning after closing hours. Only issue maybe cause the kind of place I rented from the phone wouldn’t recognise the location was fortunate staff were still there. Besides that the app is a great product. I’ll be back

Rating:

4.0

If self check in is available, don’t make customers repeat check in at counter.

Rating:

5.0

Excellent. Good prices

Rating:

5.0

Very professional and fast

Rating:

5.0

Good service .

Rating:

3.0

The truck is very dirty and looks too mucs nasty and not good very bad experience

Rating:

1.0

U- haul is not a good company. I applied online for a one way . Trouble to pay I went to the office to pay and they gave me the truck . When I turned the key back at the close location. The charge me and they said I didn’t say one way. They are no good.

Rating:

5.0

The whole transaction was very easy to deal with. I appreciate the professionalism, making it quick to get in and out. I will use this location again in the near future.

Rating:

4.0

People very polite , helpful. Would definitely recommend to fami.y and friends.

Rating:

2.0

Over-crowded lot. Must have had two dozen U-Haul trucks on an acre of land. My truck was parked inches from another truck. Thankfully someone was there to make sure nothing else was hit on the way out. Truck had maintannce concern: just to drive the truck straight, the steering wheel was WAY to the left like I was in a left turn for most of the trip. Was not 'centered'.

Rating:

3.0

By the property adjacent to you. You need more space to park equipment.

Rating:

5.0

Was quick and easy in and out.

Rating:

5.0

speed of rental. If I have entered all my info into the website when i made reservation, why does it take so long to get my rental and have to enter all my info again? This is an issue with all vehicle/ rental companies.

Rating:

4.0

Very nice experience.

Rating:

1.0

they are do know what they are doing at all takes time and too slow .

Rating:

5.0

Great drop off experience without going into counter. Staff member was inspecting the truck before I was out of the driver’s seat!